Manager Project

Joseph X. Kist, Jr.

P. O. Box *****, Copley, OH 44321

443-***-****(Cellular) **********@***.***

OBJECTIVE

To manage people and processes, "raise the bar," and improve the quality

and caliber of the business, while instilling a sense of ownership and

ensuring regulatory standards are maintained.

EMPLOYMENT

Manager, Problem Management Department 2010-Present

American Red Cross Baltimore, MD

Key Accomplishments:

. Responsible for overseeing ten staff who manage incoming problems from

the organization, including from within the Division and Region

. Coordinate problem meetings to investigate and determine root cause,

assist with corrective action(s) and monitor effectiveness checks to

prevent recurrence

. Determine problem level rating (1, 2, or 3), and assign to appropriate

Investigator for action; offer assistance as needed

. Track empirical data after SOP implementation to provide guidance for

improvement

Consultant; Project Manager 2009-2010

International BioResources, LLC Hampstead, MD

Key Accomplishments:

. Functioned as the Director of Metrology and Validations, reviewing

freezer graphs and documentation, and providing immediate follow-up or

potential corrective action

. Reviewing and approving validation documents for new equipment

. Coordinated, organized and implemented several "pilot" projects

related to proper freezer maintenance and management

. Collated data from freezer projects and presented to senior management

and customer auditors

. Assisted with validation of freezer installation

. Wrote or revised SOPs for several processes

Training Coordinator 2009-2009

Cangene Plasma Frederick, MD

Key Accomplishments:

. Assisted with the implementation of computer-based program for donor

centers

. Assisted with writing and revising of several SOPs

Regional Director, Operations 2007-2009

International BioResources, LLC Lafayette, LA

Key Accomplishments:

. Project management leader to open several $5M plasmapheresis centers

during 2007-2008

. During donor center set-up phase, negotiated vendor contracts for

regular and biological waste management, janitorial service, security,

freezer maintenance, etc...

. Effectively lead and mentored staff of 20 employees for these centers

. Responsible for overall key performance of center operations, growth

and production, and quality objectives

. Responsible for maintaining compliance and attaining FDA licensure

Regional Quality Manager 2006-2007

Talecris Plasma Resources; Raleigh, NC

Key Accomplishments:

. Ensure compliant operations and integrity of raw plasma

. Successful licensure as primary lead for FDA, GHA, IQPP, PPTA, CLIA,

and internal audit inspections

Corporate Compliance Manager 2005-2006

International BioResources, LLC Colorado Springs, CO

Key Accomplishments:

. Assisted donor centers with deviation management scenarios and offered

sound guidance and direction for effective CAPAs

. Reviewed and submitted lookbacks to FDA

. Performed company internal audit inspections

. Revised, wrote several SOPs

. Initiated Safety Manual

Regional Quality Manager 2004-2005

Biomat-USA, Inc., Grifols Los Angeles, CA

Key Accomplishments:

. Ensure compliant operations and integrity of raw plasma

. Effective review and correction of manufacturing documentation related

to error management, error prevention, systems improvement, internal

auditing, completing audit responses, ensuring proper documentation,

and determining the appropriateness and effectiveness of corrective

and preventative actions

General Manager 2002-2004

Alpha Therapeutic Corporation/Baxter Biolife Cincinnati, OH

Key Accomplishments:

. Handled day-to-day issues and successfully built a cohesive work team

and a productive business

. Successfully increased regulatory compliance in center

. Doubled donor production during tenure

Operations Manager 2001-2002

Alpha Therapeutic Corporation Louisville, KY

Key Accomplishments:

. Mastered plasma center operations to include donor flow, business and

operations management

. Effectively mentored and supervised several staff members

Adjunct Professor (part-time) 2002-2002

Indiana University Southeast New Albany, IN

Key Accomplishments:

. Taught Anatomy with Histology lab to 19 college students

. Provided after-hour tutoring and one-on-one office hours

. Created and administered quizzes, examinations, and practical reviews

of anatomy models

Retail Employment (part-time) 1989-1993

Phar-mor Pharmacy Chesapeake, VA

. Interpreted and processed prescriptions under indirect supervision of

pharmacist

. Processed pharmacy insurance claims to determine patient co-pay

. Negotiated and resolved with insurance companies any discrepant or

missing information for processing claims

. Offered medical advice to patients

U. S. Navy (Retired) 1981-2001

Key Accomplishments:

. Acquired top-secret security clearance during tour of duty while

assigned to Capitol Hill.

. High-level responsibly managing several budgets, procuring

pharmaceuticals, medical supplies and facility equipment.

. Provided emergency medical care to civilian and military personnel,

dignitaries, as nationally registered EMT and pharmacy technician.

. Managed junior pharmacy personnel in all aspects of pharmacy

operations

. Mentored staff toward obtaining next advancement level

. Taught all aspects of pharmacy operations to students. Courses

include: Pharmacology, Compounding, Pharmaceutical Calculations,

Dispensing Lab

. Earned "Master Training Specialist" Award

. Coordinated and integrated pharmacy technician national certification

process for staff and students

. Successfully responsible for teaching and simultaneously managing the

operations of two full-functioning pharmacies.

. Worked all areas of hospital pharmacy, including outpatient, inpatient

(IV admixtures and unit dose), compounding, supply and inventory,

narcotic vault

. Appointed custodian for narcotic vault, including supply receipt and

inventory, dispensing of narcotics to hospital wards and specialty

clinics

EDUCATION

Registered Certified Pharmacy Technician 2010

Maryland State Board of Pharmacy Baltimore, MD

Certified Pharmacy Technician (Current) 1993, 2001, 2009

(PTCB) Baltimore, MD

Master, Public Administration (Healthcare Concentration) 2001

Troy State University Troy, AL

Bachelor of Science, Healthcare Management 1999

Southern Illinois University Carbondale, IL

Master Training Specialist, U.S. Navy 1992

Naval School of Health Sciences Portsmouth, VA

Pharmacy Technician School, U. S. Navy 1983

Naval School of Health Sciences San Diego, CA

PUBLICATIONS

Kist, J., (1991, Jan/Feb). The Navy Pharmacy Technician. American

Association of Pharmacy Technicians Journal.

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