Human Resources Management
Resume:
NEIL AHLUWALIA, MBA
Saratoga, CA 95070
abl3rr@r.postjobfree.com
HUMAN RESOURCES PROFESSIONAL
Strategic HR Administration
Workforce Planning & Development
Employee & Labor Relations
Results-oriented executive with experience propelling all aspects of strategic HR planning and
development; skilled in managing investigations, expense control, P&L statement, recruitment, training,
policy evolution and implementation. Adept at guiding senior management teams in developing
performance-driven, customer-driven, and market-driven organizations. HRIS proficient in PeopleSoft,
Staff Works, ADP, Cambell Time & Attendance, Kronos, People Click, Talent Management, Kenexa-
Brassring, Unicru, Quick Books Pro, Quicken, PayCycle, Genesis, Microsoft Office Suite, and Mac iWork.
CORE COMPETENCIES
** Policy Development
** Recruitment & Retention
** Employment Law
** Employee Relations
** Benefits Administration
** Organizational Development
** Risk Management
** Training & Development
** Performance Management
KEYWORD SUMMARY
Human Resources Manager, Human Resources Management, Staff Recruitment, Staff Training,
Employee Relations, Investigations, Policy Development, Policy Implementation, Staff Development,
Team Leadership, Benefits Administration, Compensation Structures, Policies and Procedures,
Orientations, Employee Reviews, Change Management, Risk Management, Employee Retention,
Interviews, Payroll, Regulatory Compliance, Profit and Loss, P&L, HRIS, Organizational Development,
Employment Law, Performance Reviews, Performance Management
PROFESSIONAL EXPERIENCE
LOWE’S - 2009 - Present
-- Human Resource Manager
Direct HR administration for up to 170 employees for reputable provider of home improvement resources
and materials.
Interface with senior management as key business partner. Oversee employee relations, payroll process,
investigations, training initiatives, benefits coordination, and talent / succession management.
Responsible for budget management and expense control. Lead performance evaluations and determine
merit increases. Drive staff recruitment and retention as well as diversity hiring practices. Manage
workers’ compensation and unemployment claims.
Key Achievements:
** Leveraged 3.4 million dollars in payroll to 25 million dollars in sales.
** Excelled as District Training Coordinator for People Foundations training program, ensuring program
adoption by 65 HR Managers and driving enhancement of team building and communications.
** Assessed organizational climate by obtaining staff input through focus groups, employee surveys, self-
directed work teams, and collaborate team meetings.
** Ensured fulfillment of key management positions in under-served locations by highly qualified
applicants.
** Orchestrated community-focused Lowe’s Heroes Project to encompass corporate vision.
WINDFALL MORTGAGE - 2005 - 2008
-- Human Resource Manager
Spearheaded comprehensive human resources responsibilities for mortgage-based financial solutions
provider.
Partnered with senior management on all business strategies; advised on risk management, hiring
practices, and disciplinary actions. Drove solutions for employee relations; provided coaching, counseling,
and corrective action for staff. Developed departmental goals, training objectives, and retention programs
to maximize corporate efficiency while improving staff satisfaction and performance. Coordinated payroll
structure, budgets, and P&L; administered benefits programs. Conducted investigations and providing
ongoing feedback and development plans throughout performance management process. Led
discussions with managers regarding talent review and succession planning; determined merit and
market payroll increases in accordance with corporate budget. Recruited staff; led applicant interviews
and new-hire orientations. Implemented and conducted dynamic training programs. Ensured compliance
with local, state, and federal regulations.
Key Achievements:
** Effectively developed and established full-cycle human resources policies and procedures to propel
goal achievement and optimize employee satisfaction and retention while reducing costs and enhancing
productivity.
** Initiated employee relations programs such as awards and discounts to promote a positive
organizational culture.
** Successfully increased overall revenue by recruiting top-flight individuals through a variety of channels.
** Orchestrated a strategic campaign to reorganize and revitalize employee benefits and compensation
packages.
** Drove staff training and development plans to realize drastically improved performances and job
knowledge.
** Analyzed operational data from internal sources, such as financial/accounting, business development,
sales and marketing, and IT, to propel the development of organization’s strategic plan.
HR BUSINESS SOLUTIONS - 2002 - 2005
-- Human Resource Business Partner
Provided HR consultations and management oversight for a variety of employers in union and non-union
environments.
Assessed business needs and developed human resources policies, procedures, and guidelines to drive
achievement of organizational goals. Performed high-level investigations of theft, harassment, and
discrimination; established threat assessment programs. Advised clients on unfair union labor practices;
negotiated union contracts. Recruited and hired independent contractors; created application packets and
job descriptions. Negotiated and implemented compensation and benefits programs, bonus structures,
and employee incentives; analyzed insurance and retirement plans. Administered payroll, workers’
compensation, unemployment insurance, and tax reporting systems. Managed attendance records and
leave-of-absence requests. Conducted job reviews, exit interviews, background checks, and employee
surveys. Performed client SWOT analyses and benchmarking. Advised clients on FMLA, ADA, EEOC,
Title VII, HIPAA, OSHA, FCRA, NLRA, PDA, SOX, WARN and COBRA.
Key Achievements:
** Consulted with a total of 72 small business owners and executives on HR management practices;
dramatically increased 13 clients’ revenue by 20% within first 6 months.
** Implemented programs to address employee training, performance evaluation, talent management,
and staff needs, ensuring workforce knowledge, skills, abilities, and performance meet current and future
company needs.
** Created sourcing, recruitment, hiring, orientation, succession planning, retention, and organizational
exit programs to ensure achievement of organizational goals and objectives.
** Selected and administered compensation and benefits programs to support organizations’ goals and
values.
** Developed and implemented programs, plans, and policies - including emergency response,
workplace violence, and substance abuse - to provide a safe, secure environment and protect the
organization from liability.
EMPLOYERS UNITY - 2001 - 2002
-- Unemployment Hearings Representative / Account Manager
Represented employers at state unemployment insurance hearings in WA, OR, CA, CO, FL, TX, IL, and
UT.
Communicated with human resource departments and management to prepare cases. Summarized court
decisions and findings for HR managers. Collected evidence, reviewed transcripts, and presented
evidence; cross examined claimants and appealed decisions to review / commission boards.
Key Achievements:
** Successfully won 90% of all claims leveraging solid education through paralegal certification and MBA
degree.
** Promoted to Account Manager within 3 months due to excellent case success rate and client
satisfaction.
US AIR FORCE, CALIFORNIA AIR NATIONAL GUARD - Marsh Air Base 1996 - 2000
-- Senior Airman (E4) - Medical Administration
** Govonors Commendation Award
** Honorable Discharge
EDUCATIONAL BACKGROUND
Master of Business Administration (MBA) in HR Management - Keller Graduate School of Management
Bachelor of Arts in Political Science - California State University, Long Beach
CREDENTIALS
Professional Human Resources (PHR) (expected December 2010)
Paralegal Certificate in Corporate Business & Litigation Law - University of California, Los Angeles
SEMINARS
Wicklander Zulawski - Interviewing, Investigations & Interrogations
Wicklander Zulawski - Advance Interviewing, Investigations & Interrogations
Wicklander Zulawski - Title VII Infractions
PROFESSIONAL ASSOCIATIONS
National Society for Human Resource Management (SHRM)
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