Manager Store

[Phone number]•[E-mail address]

[Your Name]

Tasha O’Dea

*** * *******, ******, **, 61604

309-***-****, **********@*******.***

Objective

I want to obtain a job that will fully utilize my skills to advance and grow with a company. I’m a hard

worker and quick learner; I put a lot of pride and integrity in my work.

Experience

DHL Global Forwarding Oct. 2009- Present

Ocean Imports Agent

Responsibilities

• Completes coordination between all applicable parties for all air, ocean, or ground import and

export shipments.

• Ensures service commitments are achieved and maintained in accordance with client and

company objectives.

• Prepares documents necessary to complete customs clearance process.

• Helps ensure that the quality system is implemented and maintained within area of responsibility.

• Negotiates letters of credit.

• Prepares, issues, and submits documentation to ensure proper importation/exportation of cargo.

• Provides clients with advice concerning terms of delivery and payment, insurance, services (air,

ocean, or transport), or other matters affecting client needs.

• Arranges for consolidation and/or deconsolidation of containers.

• Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with

company policy.

D HL Global Forwarding Oct. 2008- Oct. 2009

C ustoms House Brokerage Team Lead

Responsibilities

• Performs compliance audits.

• Prepares all post entry submissions to Customs including refund amends, drawbacks, request for

rulings.

• Coordinates NAFTA process and documentation handling.

• Processes all requests for extensions, expiration, cancellation and all government entries.

• Contacts customs officials to obtain release of incoming freight and resolve delays.

• Examines invoices, bills of lading, and shipping documents to ensure compliance in accordance

with federal regulations.

• Computes duties, tariffs, price conversions, weight, and volume of merchandise exported/imported

[Phone number]•[E-mail address]

[Your Name]

to/from foreign destinations.

• Trains new support level employees.

• May provide functional guidance, advice and/or training to less-experienced customs clearance

professionals.

• Manages and coordinates customs clearance activities in the customs house brokerage or

gateway environment in an, efficient and cost-effective manner.

• Ensures compliance with federal and foreign regulations governing the shipment, receipt, and

documentation of imported/exported products being shipped through all DHL facilities.

• Establishes, monitors, and revises policies, procedures and service standards for customs

clearance operations.

• Ensures all policies and procedures are consistently administered.

• Responsible for meeting key performance indicators targets for a given product.

• Supervises two or more staff; responsible for hiring, coaching, training, and developing

subordinate staff.

• Assigns work, sets completion dates, reviews work, and manages performance in accordance with

organizational policies, procedures, and performance management processes.

DHL Global Forwarding Sept. 2006- Oct. 2009

Customs House Brokerage Associate

Responsibilities

• Participates in planning and directing the flow of traffic to/from foreign destinations.

• Effectively classifies dutiable import/export shipments to ensure compliance with all government agency rules

and regulations; computes duties, tariffs, price conversions, weight and volume of merchandise that is

imported or exported to foreign countries.

• Processes all requests for extensions, expiration, cancellation and all government entries.

• Examines invoices, bills of lading and shipping documents to ensure compliance with federal regulations.

• Communicates with origin and destination locations regarding shipment status and special handling and

delivery processes.

• Applies for Import/Export Permits and Certificates of Eligibility.

• Provides information to and communication with department of foreign affairs.

• Responsible for generation of invoices on a daily basis.

• May receive and distribute all incoming and outgoing mail and correspondence.

Smoothie King May 2005- Sept. 2006

[Phone number]•[E-mail address]

[Your Name]

Store Manager

Responsibilities

Sells nutritional smoothies to customers.

•

Provides up sells and suggestive sells.

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Sells nutritional and retail items.

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Conducts inventory of stock in both East Peoria and Peoria locations.

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Counts monies from previous day to insure register balances out.

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Helps with scheduling of employees.

•

Education

Illinois Central College Jan. 2010- Present

Current obtaining by Paralegal Certificate

Contact this candidate