Sales Manager

Carol Dupke Lee

abl3bd@r.postjobfree.com

**** ******* ***** ****: 248-***-****

Birmingham, MI 48009 Mobile: 248-***-****

Sales and Marketing Professional: Industrial, Automotive, Heavy Duty, Off-

Highway

Sales and Marketing Manager for three leading Fortune 500 companies. In-

depth knowledge of Aftermarket for Industrial, Passenger Car, and Heavy

Truck / Off-Highway markets. Recognized for the unique ability in

interpreting highly technical/quality product features to customer needs.

Talented in developing distinct marketing programs that differentiate the

company's quality product position in the market. Experience and

responsibility include:

Sales development Product and program launches

Long-term customer and supplier relations Market research

Profitable Product management Strategic planning

Sales presentations Technical product pieces

Leadership and Management Style: Customer-focused, participative, results-

oriented, creative, and enthusiastic. Persistent in successfully achieving

growth opportunities and maximizing profit levels for the organization.

Programs managed have ranged from $9 Million to $30 Million in sales.

Market programs created have repeatedly increased market share in every

product category.

PROFESSIONAL EXPERIENCE

BorgWarner Morse TEC Inc., Ithaca, NY, Headquarters

1995-2009

Sales and Marketing Account Manager Aftermarket Products, Auburn

Hills, MI

Responsible for sales, product management and marketing for Morse TEC

engine and transmission aftermarket products.

. Achieved 50% growth in annual sales levels and maintained the

leadership market position for the product line offering in

powertrain.

. Spearheaded the development of the emerging technology in timing

systems for the aftermarket product line. Sales and marketing

programs grew sales annually on a consistent long term basis.

National Account sales to customers that sell to NAPA, Carquest,

Autozone, Advance.

. Increased sales and functional service levels for Morse TEC.

. Created programs for forecasting and launching new and future advanced

technology into the marketplace and quantifying the associated

product life cycles for aftermarket.

. Participated in the BorgWarner Aftermarket Council and facilitated

with the development for all divisions for presentation to the

executive management team of BorgWarner.

. Planned and marketed company's brand awareness for industry

expositions.

. Planned and participated in the major industry trade associations and

conferences each year for BorgWarner Morse TEC: (Production Engine

Remanufacturers Association ( PERA ); Automotive Engine Rebuilders

Association; AAPEX / SEMA; Performance Racing Industry and the

Automechanika Exposition in Frankfurt,Germany in 2008.)

Federal-Mogul Corporation, Southfield, MI

1993-1995

Product Manager, Heavy-Duty Chassis Team, Universal Joints

Completed innovative research working closely with TRW, (Commercial

Steering Division), that lead to major product additions to the heavy-

duty industry product line offering.

. Planned and trained Heavy-Duty Sales force of 20 on chassis product

line.

. Evaluated the Heavy Duty product offering for improvement areas,

product additions, new design introductions, and managed these areas

with the suppliers, increasing the sales and profitability of these

business segments.

. Created the business plan for Heavy Duty Chassis which was exceeded by

11%.

. Addressed critical areas in the Universal Joint product line and

produced the supporting sales materials for the various sales forces.

Rockwell International (Arvin Meritor), Automotive Operations, Troy, MI

1989-1992

Product Manager, Aftermarket Parts and Service 1990-1992

Responsible for the product management of the Front Axle, Slack

Adjusters, Air Disc Brakes, Off-Highway Brake product lines .

. Continually increased sales and profitability of the product lines

managed.

. Improved customer relationships and participated in the major trade

associations

. Created the aftermarket automatic slack adjuster program.

. Initiated interdivisional relationship and methods for aftermarket

business in Off-Highway applications.

. Designed strategic marketing analysis with an outside research company

which highlighted new opportunities in the off-highway market for

Rockwell.

Market Planner, Marketing Services Department 1989-1990

. Researched and made recommendations to upper management for business

opportunities in the Off-Highway brake area.

. Developed and launched the Front Axle Heavy -Duty aftermarket program.

Federal-Mogul Corporation 1981-1989

Heavy Duty / Industrial Market Planning Manager 1987- 1989

Participated in the major trade associations with the sales management.

Established field test tracking system to log fleet mileage on test

seals. Coordinated interdivisional new design efforts for Oil Bath Seals.

Finalized industrial seal metric offering.

Heavy Duty / Industrial Planning Analyst 1984-1987

Developed Agricultural bearing program with task force to successfully

combat competition.

Integrated new business segments and product designs into the Worldwide

Marketing operations.

Territory Manager, Louisville, Ky 1981-1984

Managed Six State area ( Ky, In, IL, W Va, Va, Tn ) for Federal

Mogul's major customer ( NAPA ).

Continually increased sales each year. Successfully converted

competitive products to FM product.

Education

. BBA Western Michigan University, Kalamazoo, MI Graduated 1980

. Wayne State University, graduate level classes 1984-1987

Professional Classes and Affiliations: Society of Automotive Engineers,

360 degree Leadership, Transmission Training, Xerox Selling Skills, Account

Development Strategies, Engine Training, Seal and Bearing Training, Karrass

Negotiating Skills ( 2 ), Problem Solving techniques, Employee Involvement

Training, Facilitator Training, Leadership Effectiveness Training, Lotus /

Excel training, Dale Carnegie program, Caterpillar Off-Highway Transmission

training, Quality Functional Deployment, TQM.

Non-business Professional Training and Outside Interests:

. Extensive Lifetime training in Classical Ballet, Modern Jazz,

Character, and Classical Spanish

. Parent Guild Committee Chairman: Michigan Classic Ballet Company

. Reflections Chairman, PTSA Pierce Elementary

. United Tae Kwon Do: Ten Belt levels in three years under Grand Master

Sang Kyu Shim

. Art, literature, golf, gardening, music, astronomy, religion,

philosophy

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