Project Manager Management

Kris Hurley, PMP

**** ******* ******* ( Edmond, OK 73013 ( 405-***-****

( abl39g@r.postjobfree.com

Summary of Qualifications

Certified Project Management Professional with more than 8 years of

information technology project management experience using both

traditional waterfall and Agile methodologies.

. Experienced in managing cross-functional teams working in SQL, C++/C#

and .NET environments.

. Experienced in managing both small scale and large scale projects from

smaller quarterly releases of feature enhancements to long-term

projects to migrate proprietary business systems to new technology

platforms (DOS to .NET).

. Highly knowledgeable in software development life cycle processes,

change control, cost forecasting, and risk management.

. Highly focused on quality and continual process improvement.

. Excel at creating strong relationships between management, clients,

and personnel.

. More than 13 years experience in business/requirements analysis and

documentation using various methodologies including JAD sessions, Use

Cases (UML), and RUP processes.

. Ability to develop use case models, activity diagrams, user interface

storyboards, business process flow models, and domain/data models.

. Experienced in creating UI designs in Visio and .NET.

. Experienced in developing a requirements management plan and work

templates.

. Experienced in performing reviews of system architecture, design

artifacts, requirements compliance/traceability, and test plans.

Techncial Skills

. Word . Access . Excel . MS Project . Visio . PowerPoint . FrontPage .

SharePoint .

. RUP/UML . SQL. Database & Network Knowledge . Systems Analysis .

Agile/Scrum .

Professional Experience

FIS Banking Solutions April 2006 - July

2010

Oklahoma City, OK

FIS Banking Solutions provide comprehensive end-to-end image-based check

and remittance processing, image exchange, risk management, and

document/report management solutions for organization in every size in

several markets including: banking, insurance, energy, transportation,

credit, and government operations.

Application Development Project Manager II (February 2007 - July 2010)

Application Development Project Manager I (April 2006 - February 2007)

Promoted upon proven record of successfully establishing release

cycles and meeting project objectives which resulted in improved

customer satisfaction, increased revenue, and significant quality

improvement.

Additional responsibilities included capitalization forecasting and

capacity planning for team.

. Led team in achieving a 100% project success rate for delivery on-

time and within scope on 40+ software releases including strategic

development for four different product suites as well as on-demand

customer funded enhancements.

. Successfully balanced strategic enhancement development with

maintenance requirements resulting in a reduction of the number of

open issues from over 400 to an average of 40 open items between

releases.

. Implemented new release schedule which allowed for the simultaneous

planning, construction, and testing of three separate releases

resulting in a more balanced resource allocation across functional

roles including BA, developer, and QA team members.

. Key member in the development of many of the standards, procedures,

templates, and tools used to create the system development life

cycle (SDLC) for FIS.

. Exceeded goal for SDLC compliance.

LexisNexis May 1994 - April 2006

Oklahoma City, OK

LexisNexis is a nationwide provider of public record data specializing in

the collection and processing of data for bankruptcies, tax liens, civil

judgments, real estate deeds and mortgages. While at LexisNexis, I moved

up through the company and performed many roles including the following:

Quality Assurance Manager (October 2005 - April 2006)

The role of QA Manager was a new function within the organization. As

such, I was tasked with developing the overall test strategy for the

company's major software development projects. Efforts included creating

test documentation including templates, test plans, and test cases.

Additional tasks included documenting test roles and identifying test

environments. Continued to support Business Analyst and Project Manager

roles during this period.

Business Analyst/Project Manager (January 2002 - October 2005)

As business analyst and project manager, I was responsible managing new

development and maintenance projects for LexisNexis proprietary enterprise

applications. I managed both small scale efforts to enhance existing

applications, as well as large scale efforts to migrate full product

systems to new technology platforms.

Client & Consumer Relations Manager (June 1997 - December 2001)

Responsible for managing all levels of client and consumer relations and

services including direct supervision of quality assurance associates.

Scope of responsibility expanded to include project management and business

analyst responsibilities for the development, documentation,

implementation, and ongoing management of all policies and procedures

regarding compliance with the Fair Credit Reporting Act (FCRA). Successful

FCRA project management responsibilities included:

. Identified and developed needed system and procedural requirements

based on interpretation of governmental policy.

. Managed system development life cycle to ensure product compliance

with the FCRA.

. Documented system process flows and software development

requirements.

. Creation of consumer dispute handling procedures and policy manual.

. Coordinated new release of internal application which added

additional quality and security measures

. Completed training on procedures and policies to ensure proper

implementation and ongoing use.

Customer Service Manager (May 1994 - June 1997)

Responsible for managing service needs for all credit bureau clients.

Responsibilities included direct supervision of service staff, development

of job descriptions and performance metrics, revenue tracking, client

billing, and inside sales. Focused on the development/implementation of pro-

active client relations policies by researching and responding to internal

collection inquiries; analyzing customer codes; working with programming

staff to develop product reporting standards; and special projects as

requested.

Professional Affiliations

Project Management Institute (PMI ) - Leading project management

professional association providing globally recognized standards for

managing projects.

Educational Background

Bachelor of Science - Information Technology

Graduated With Honors

University of Phoenix, Oklahoma City, Oklahoma

July 2003

Certified Project Management Professional

April 2009

Project Management Institute

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