Rachel K. Smyth ***** Briar Patch Ln # *** Lexington Park, MD 20653 abl387@r.postjobfree.com 301-***-****

***** ******* ** # *** •Lexington Park, MD 20653

Phone 301-***-**** or 301-***-****• E-mail abl387@r.postjobfree.com

Rachel K. Smyth

Summary of Highly motivated Professional with more than six years of expertise and training which

demonstrates:

Qualifications

• A strong professional work ethic and technical background

• Exceptional multi-tasking skills in a high-pressure environment

• In-depth knowledge and understanding of the latest hardware/software

• Excellent written and oral communication skills and organizational skills

• Formal education in Web Design including C++, JavaScript, HTML, XHTML, and CSS

• Proven ability to identify, analyze, and solve problems to increase customer satisfaction and

control costs

Technical Skills Expert in Microsoft Office Suite including: Excel, Word, PowerPoint, FrontPage, Outlook Email;

Internet Explorer; ADAM Systems; Great Plains; StarBuilder Accounting Software; Trux

Management Software; Adobe Photoshop; Dreamweaver; as well as various other software

applications on Windows operating systems.

Higher B.S. Degree, Computer Science (est. 9/2012) Certificate, Web Design (est. 6/2011)

University of Maryland

Education

University of Maryland Adelphi, MD

Adelphi, MD Certificate, HTML & Web Programming

(5/2007)

Associate of Arts and Sciences Degree

Westlake Internet Training

(7/2009)

Washington, DC

College of Southern Maryland

Leonardtown, MD

Professional TSM 06/2008-Present

Experience

Administrative Assistant Lexington Park, MD

• Extensive knowledge and expertise in the use of word processing software, email and

database applications

• Demonstrate an eye for color, shape, size, texture, and layout in the creation of promotional

materials for marketing projects, including television ads, designing signs with company

logos for special events, and acting as lead photographer

• Compose, proofread, and edit documentation and correspondence to ensure correct

grammar and punctuation is used

• Provide support to executives which includes leading projects, meetings, managing tasks,

and taking notes

• Interface with vendors exercising strong follow through and demonstrating excellent

problem solving skills

• Assist with IT related tasks including troubleshooting database and company software

issues

• Streamline workflow efficiencies and train others

• Maintain account information on data tracking systems

• Contact merchants and financial institutions to investigate and resolve transaction disputes

• Coordinate meetings, manage executive schedules, and travel arrangements

• Store, organize and file documents electronically to allow easy retrieval of stored

information by others

• Efficiently process invoices and work orders; and assist with preparation and management

of accounts receivables/ payables to ensure proper close out at end of month

• Maintain and organize time-sensitive tasks in Outlook calendar

• Proficient in the operation of all peripheral devices (including but not limited to copiers, fax

machines, scanners, printers, etc.)

• Manage content on company’s social networking site, including uploading photographs

Rachel K. Smyth 21055 Briar Patch Ln # 302 Lexington Park, MD 20653 abl387@r.postjobfree.com 301-***-****

Nationwide Electrical Services 01/2008 - 06/2008

Accounting Associate Washington, DC

• Implemented a better system for processing all client documents including but not limited to

billing and payment information resulting in 10% increase in office productivity

• Printed out checks for invoices due, and arranged delivery of checks to vendor

• Distributed payroll checks to company employees

• Received and accurately applied payments to vendor’s accounts in a timely fashion

• Made collection calls on invoices that were 30 or more days past due resulting in an 80%

increase in otherwise lost revenue for the month

• Instituted new system for tracking vendor invoices and inputting into StarBuilder accounting

software

• Created and maintained statements for third party accounts using an Excel spreadsheet

• Assisted Accountant w/analyzing financial documentation and correcting any problems or

inconsistencies

WestLake Internet Training 08/2006 - 09/2007

Logistics Coordinator/Staff Accountant Washington, DC

• Develop, design, and proofread marketing materials that incorporate the use of HTML,

images, audio clips, animation, and photography for online and print materials

• Performed various editing, correction and lay out tasks for the company website using

expertise in HTML, XHTML, CSS, and Cold Fusion

• Developed technical documentation, user guides, certificates of completion, surveys and

student tests

• Proofread changes to the company’s marketing materials including the training catalog,

flyers, correspondence, etc.

• Registered students, scheduled and setup class rooms for IT, Managerial, and Professional

Services training

• Acted as student liaison providing each student with the highest level of customer service

• Procured materials/supplies for upcoming classes based on price and availability

• Maintain bookkeeping and accounting records for clients including general journal and cash

accounts, bill paying, and monthly account reconciliation

• Create and maintain cash flow analysis, balance sheets, and income statements for clients

• Maintain bookkeeping and accounting records for the company and its related entities

• Coordinate billing for outside service providers and vendors

• Create and maintain a tickler system to track cash flow obligations of clients of

• the company

• Assist Controller in establishing standard operating procedures including the

• development and maintenance of a system of internal controls

• Provide light administrative services for the company, including receptionist services,

scanning, photocopying, and calendar maintenance

Manpower Temp Agency 04/2005 - 08/2006

Administrative Asst./Legal Secretary Waldorf, MD

• Received and processed payments for an Electric company’s clients

• Correctly entered 100+ customer records into a major cable company’s database within 3

days instead of 5 days as originally anticipated by the company

• Provided legal secretary support for a small business law firm including the preparation and

filing of legal documents, maintaining Attorneys’ calendars, facilitating travel arrangements

Rachel K. Smyth 21055 Briar Patch Ln # 302 Lexington Park, MD 20653 abl387@r.postjobfree.com 301-***-****

• Coordinated delivery of time sensitive materials to the courts, opposing counsel, and clients

• Maintained a document retention system for legal and planning documents

• Provided other administrative support as assigned including customer service operations,

on-site visit coordination, and operation of multi-line telephone systems in a real estate

management office

Contact this candidate