Sumi Blackwell

(Japanese-English Speaker, PC Instructor level)

Address: **** **** **** ****. *** 703, Fair Oaks, CA 95628

Home: 916-***-****

Cell Phone: 916-***-****

Email: abl34i@r.postjobfree.com

Objective

I enjoy using my skills and energy to the benefit of my customers, company

and teammates. My goal is to always do my best and to be a reliable

employee who succeeds by helping the company to succeed. I enjoy working

with other professionals and helping to create a work environment where

everyone can feel comfortable and respected.

Highlights

. Very good skill and experience in administrative jobs

. Very good skill with Microsoft Office, especially Excel, Word,

PowerPoint and Access

. Over 25 years computer experience

. Over 30 years typing experience

. 3 Years experience in Purchasing and Procurement

. As a team member of an organization, I can provide:

V Efficiency, Reliability, Accuracy with numbers

V Maturity, Honesty, and the ability to look at challenges as

opportunities

. I speak Japanese and English and also a little Cantonese

. Worked for Japanese Diet man (politician) as a secretary

. Worked in very famous traditional Japanese restaurant "NADAMAN" with

Japanese Iron Chef KOMEI NAKAMURA in Tokyo, Japan

. As a travel writer, I learned how to talk, smile and provide

hospitality at The Peninsula Hotel, Hong Kong (My friends are sales

manager of the hotel, and provided me the same training as their

staff receives)

. I'm very friendly and kind to everyone I meet

. I have very good smile

. I am punctual

. I keep my promises

Experience

Volt Inc. (Apple Inc.) July 2009 - April 2010

2911 Laguna Boulevard, Elk Grove, CA 95758 TEL: 916-***-****

http://www.apple.com http://volt.com

Technical Support Adviser

. Mail support for Japanese MobileMe customers

. Mail support for English & Japanese iTunes customers

I had training with MobileMe (application software for "Syncing" with

iPhone, Mac Computer, PC & Cloud server) in order to take care of technical

support request emails from Japanese customers. I use my experience as a

Computer Instructor and writer, and knowledge of Computers, Networking,

Japanese business customs and customer service. I've received many "KUDOS"

and "Thank you" emails from the customers. I also support my coworker's

Japanese writing. Some of my managers said "Your skills, experiences and

resume are perfect for this position!" I believe I did good job.

Lighting Science Group (LED Effects) June 2007 - March 2008

11390 Sunrise Gold Circle # 800, Rancho Cordova, CA 95742 TEL: 916-

852-1719

http://www.lsgc.com

Administrative Assistant

. PC Support

. Create Documentation

. Database Maintenance (Inventory, Order & Purchase)

. Answering Phones

. Translation of documents from Japanese to English.

. Internet research (about Japanese market) and production of reports

for the CEO

. Communication with Japanese vendors

. Inventory control

. Assistant for CEO, CFO, CTO (Chief Technology Officer) and Sales

Manager

. Fill-in Receptionist

. Created billing and expense reports

. Oversaw ordering and shipping

I was responsible for assisting staff with PC skills, and served as staff

expert and instructor for Microsoft Word, Excel, Access, Power Point,

Outlook and VBA. I was responsible for translation of Japanese-English

instructions. I maintained the company database (inventory and orders),

and created and maintained the user guide for the company's database. My

boss said, "Sumi is very flexible!" often. I supported many co-workers and

managers in many ways. I believe I'm flexible and wise at work.

Benihana September 2005 - December 2006

5489 Sunrise Blvd # F, Citrus Heights, CA 95610 TEL: 916-***-****

http://www.benihana.com

Front (Receptionist)/ Cashier / Customer Service

. Cashier

. Front Greeter

. Seating Guide

. Customer Care and Service

. Completed training towards becoming an Assistant Manager

I have very good skill taking care of customers and making them feel

welcome, and I received many compliments from managers and customers for my

friendliness and courtesy.

Eddie Bauer Outlet August 2006-Octorber 2006

7923-B Greenback Lane, Citrus Heights, CA 95610 TEL: 916-***-****

http://www.eddiebauer.com

Seasonal Sales

. Sales

. Cashier

. Display design

. Warehouse inventory check

Victoria's Secret July 2006-August 2006

Sunrise Mall, 6041 Sunrise Blvd., Citrus Heights, CA 95610 TEL: 916-

962-1968

http://www.victoriassecret.com

Seasonal Sales

. Sales

. Cashier

. Display design

. Warehouse inventory check

Sumitomo Chemical April 1997 - June 2004

5-1 Anesaki-Kaigan, Ichihara, Chiba 299-0195 Japan TEL: 81-436-61-

1331

http://www.sumitomo-chem.co.jp/english

PC Instructor / Help Desk

. PC Instructor

. Edit and Write the Texts for the Classes

. PC Help Desk

. PC Support

. PC Maintenance

. SAP

. Responsible for Materials Purchasing for Manufacturing (SAP)

. Member of ISO 9000

I was an Instructor of Windows Word, Excel, Access, Power Point, Excel VBA,

Outlook, and served on the helpdesk, supporting over 3000 employees.

Hayashi Japanese Diet man's Office May 1995- March 1997

2-2-1 Nagata-cyo, Chiyoda-ku, Tokyo 100-8981 Japan TEL: 81-3-3508-

7151

http://park19.wakwak.com/~motoo

Secretary

. Secretary

. Comprehensive PC tasks including documentation

. Database maintenance

. Purchase and Order

I maintained and managed valuable information by computer, and performed

all kinds of office work. I was able to learn a great deal about Japanese

politics.

Nadaman Japanese Restaurant January 1991- April 1995

Imperial Hotel Tokyo, B1/F, 1-1-1 Uchisaiwai-cyo, Chiyoda-ku, Tokyo 100-

8558 Japan

TEL: 81-3-3503-7981

http://www.nadaman.co.jp

Head Server / Server for V.I.P. and Special Guests

"NADAMAN" is very famous as the Japanese restaurant of KOMEI NAKAMURA

(Japanese Iron Chef) I worked with him as head server for V.I.P. customers,

and I personally served Russian President Gorbachev, former president Bush

SR, former president Fujimori (Peru), former president Mitterrand (France),

the Royal Family of Thailand and more. I learned about customs and manners

of traditional Japanese cuisine and culture. I had wonderful experiences

and developed lasting friendships in my time here.

Diamond Publishing September 1987 - May 1996

Sanyo-Akasaka Bldg. 3-5-2 Akasaka, Minato-ku, Tokyo, Japan 107-0052

TEL: 81-33-560-****

http://www.diamond-big.jp

Writer and Reporter of Famous Japanese Travel Guidebook

(Chikyu-no-arukikata/ Globe Trotter)

. Location hunting

. Coordination of the interviews

. Data collection

. Interview

. Write

. Editor job

I had the opportunity to learn English, Cantonese and photo shooting at on

the job. I spent 1 month per year collecting data and conducting interviews

in Hong Kong. And I wrote reports and articles at night for 3 months every

year. I learned a lot about hotel management (at The Peninsula Hong Kong,

Mandarin Oriental Hong Kong etc.), restaurant management and famous brand

retail management during this time.

Idemitsu Kousan April 1985 - December 1990.

2-1 Anesaki-Kaigan, Ichihara, Chiba, Japan 299-0192 TEL: 81-436-60-

1700

http://www.idemitsu.co.jp/e

Secretary / HR / Administrative

. Secretary of chief of the office

. HR and Administrative tasks

. PC support / PC instruction

I was the secretary of the chief of the oil refinery at Chiba. I served as

a clerk and a member of the Human Resource department. I learned a wide

range of basic office skills, and attended computer training classes for 3

months when I worked here.

Education

Kimitsu High School Kimitsu, Chiba, Japan April 1982 - March 1985

My major field was art. (Painting and Japanese calligraphy)

I was an honest student and member of the school council.

Skills

Skill Name Skill Level Last Used / Experience

Japanese Expert Currently used / 40 years

English Intermediate Currently used / 30 years

Use Computer Expert Currently used / 20 years

PC Instructor / Help Desk Expert Currently used / 15

years

Typing Expert Currently used / 30 years

Cantonese Beginner +4 years ago / 10 years

About Myself

I'm a friendly, honest and happy person. I enjoy working for

customers, teammates and company, and am happiest when I can use my

skills and knowledge to make others happy. I am willing to work hard

and I have a strong sense of loyalty and responsibility.

References

Kevin Furry Former CTO of Lighting Science 916-***-****

Patt Levy Former Sales Manager of Lighting Science (916) 600-

5995

Omer Siddik Former Boss of Benihana 925-***-****

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