Human Resources Management

LORRAINE MIXON-PAGE, SPHR

**** ********** *******

Columbia, MO 65203

573-***-**** (cell); 573-***-**** (home)

Email: *********@*****.***

Summary of Qualifications

Results oriented Human Resources professional with in-depth knowledge in

the following areas:

Compensation and Classification Recruitment and

Placement

Benefits Administration Workplace Diversity

Employee Relations & Team Building Affirmative

Action/EEO

Mentoring and Employee Development Organizational

Structuring

PROFESSIONAL EXPERIENCE

Missouri Consolidated Health Care Plan August 16, 1993 to February 8,

2010

832 Weathered Rock Ct, P.O. Box 104355

Jefferson City, MO 65110

Director of Human Resources

Responsibilities and Work Achievements:

. Developed and implemented HR function in 1993 for start-up business

(quasi-state).

. Identified and recruited highly skilled staff for 70 new positions;

implemented training and continuing education opportunities to develop

and retain staff.

. Wrote and implemented HR policies and procedures, developed on-

boarding process, and developed written job descriptions.

. Successfully reduced turnover from 16% to 4% by implementing career

ladder program.

. Audited 95% of employee classifications each year for the last ten

years to ensure accuracy of job descriptions.

. Developed and maintained HR budget and tuition reimbursement plan.

Submitted org-wide personal services budget, > $5 million (salaries,

benefit costs, overtime estimates)

. Maintained business-wide classification plan; conducted job audits,

consisting of job shadowing and analysis, internal equity analysis and

comparison to external markets using various salary data collection

methods.

. Developed and implemented employee incentive pay plan and automated

performance management system; developed and implemented career ladder

program.

. Provided consultation, advice and recommendations to Executive

Director and management staff; served as management mentor and coach

to staff.

. Developed and implemented strategic plan for RIF effort, which

involved the elimination of 50 positions in 1995.

. Served as chief mediator and investigator on personnel grievances,

complaints, and other adverse personnel matters.

. Performed other operational and administrative duties as needed or

assigned by Executive Director.

LORRAINE MIXON-PAGE, SPHR

PAGE 2

City of Independence, Personnel Department June 1993 to Aug

1993

Independence, MO

AFFIRMATIVE ACTION OFFICER

. Monitored the City's Affirmative Action Plan to ensure equal

opportunity and compliance with federal and state legislation and

management directives.

. Reviewed City personnel practices and actions relating to hiring,

training, transfer, and promotion.

. Informed management of legal consequences of personnel actions as they

related to AA/EEO.

. Provided training and disseminated information to departments on

current related legislation

. Served as liaison between the City and community groups, and provided

staff assistance to the City's Human Relations Commission.

. Investigated complaints of discrimination and sexual harassment.

. Maintained records of statistical data and completed annual AA and EEO-

4 reports.

City of Columbia, Personnel Department Jan 1987 to June

1993

Columbia, MO 65201

SENIOR PERSONNEL ANALYST

. Performed HR generalist duties in a local government employer of 1100

employees.

. Conducted wage and benefit surveys; researched, compiled and analyzed

statistical data. Performed job classification studies, maintained

classification plan, and wrote or revised job descriptions as needed.

. Conducted advertisement, recruitment, interviewing and selection

procedures.

. Coordinated and monitored EEO/AA programs, and wrote annual

affirmative action plan and utilization report; conducted adverse

impact analyses on assigned selection processes and wrote reports on

same.

. Co-chaired employee benefits committee.

. Attended meet and confer bargaining sessions and provided research to

Personnel Director, Assistant City Manager and/or 4 employee

unions/associations.

. Coordinated student internship program and supervised student interns

and provided direction and assignments to support staff.

EDUCATION

University of Kansas Master of Arts, Personnel &

Organizational Psychology

University of Kansas Bachelor of Arts, Psychology

CERTIFICATION

Senior Professional in Human Resources (SPHR) Certified by the Human

Resource Certification Institute - Society for Human Resource

Management Alexandria, VA

LORRAINE MIXON-PAGE, SPHR PAGE 3

CONTINUING EDUCATION

Have attended various continuing education courses/conference sessions,

including but not limited to:

. Introduction to Project Management

. Business Planning for HR Professionals

. Coaching and Mentoring for Success

. FMLA - A Decade Later

. Violence in the Workplace

. Managing Generation X in the Workplace

PROFESSIONAL ASSOCIATIONS

. Society for Human Resource Management (SHRM), member since June 1992

o SHRM Expertise Panel on Workplace Diversity: January 2004-June

2007

o SHRM National Committee on Workplace Diversity: Nov. 1995-

January 2004 (Chairperson, 01/ 2002 - 01/2004; Recruitment

Coordinator, 2001; Quality Coordinator, 2000; Vice-Chair, 1999)

o SHRM Area IV Board of Directors, 1993 to 2004 (EEO/Workplace

Diversity Coordinator, 1993-2002)

o Missouri State Council for Human Resource Management

(Coordinator of EEO/Workplace Diversity, 05/1994 - 12/1995 and

12/1999 - 12/2001)

o Central Missouri Chapter of SHRM (member 01/1987 - 12/1995,

President 1992/1993, Student Chapter Liaison, 1988 - 1992)

. International Personnel Management Association (IPMA), member since

1998

. American Management Association (AMA), member since 1998

. State Human Resources Management Council (SHRMC)

OTHER PROFESSIONAL ACTIVITIES

. 2008 to present - Working on 'white paper' project for potential book:

Why Ethics in Government is (is not?) an Oxymoron.

. January 2006 - Consulted by Lauren Keller Johnson, author of the book

titled The Essentials of Project Management. Provided information on

managing various HR projects.

. April, 2003 - Interviewed by Pattie Giordani, Associate Editor,

National Association of Colleges and Employers (Resume Writing for

Diversity edition of Job Choices)

. January 2003 - Interviewed by HR News Online for comments on the

article: Pataki Signs Ban on Sexual Orientation Bias

. December, 2002 - Interviewed by HR News Online for comments on the

article: EEOC Updates Guidance on National Origin Discrimination

. Numerous other activities including conference presenter and

interviews with multiple media outlets on a variety of HR related

topics.

References available upon request

Contact this candidate