Wendy R. White

**** ****** ****, *******, ** **642 . 989-***-**** . abl2xq@r.postjobfree.com

PROFESSIONAL PROFILE

. Goal-driven executive with 12+ years experience in Human Resource

supervision, program administration and coordination.

. Exceptional problem-solver with proven analytical skills useful in the

financial analysis of program management, research and budget

preparation.

. Member of senior staff who thrives on collaborating with diversely

talented executive teams to integrate thoughts and perspectives into

meaningful action.

. Energetic achiever who successfully manages multiple priorities and

performs under pressure in fast-paced, rapidly changing environments.

. Strong division supervisor with excellent interpersonal skills and

experience supervising staff in dynamic and strategic settings.

. Effective communicator, both verbally and in writing, with vast

experience in labor negotiations, grievance/arbitration and training

throughout all levels of an organization.

. Computer-proficient performer with expertise in MS Windows, MS Office

(Word, Excel, PowerPoint, Publisher, Access, Outlook), AS 400,

PeopleAdmin, SAP/FI and SAP/HR, Employee Self Service

CORE COMPETENCIES

. Strategic Business Planning . Lead Contract Negotiator . Employee

Grievance/Arbitration

. Employee Benefits . Hiring, Training & Coaching . Requests for Proposal

. Policy/Procedures Development

. Problem Resolution . Self-Funded Rate Modeling . Successful Wellness

Initiatives

. Expert at Salary and Benefit Analysis . Change Management Expert .

Process Improvement

. Budget Planning/Preparation . Cost Control . Compensation Philosophies

PROFESSIONAL EXPERIENCE

Director of Human Resources

City of Bay City, Bay City, MI 48708 (June 2009 to Present)

. Directs all functions and staff of Human Resources and Payroll

Departments

. Responsible for the labor relations, negotiation, discipline and

grievance/arbitration of eight union groups and one non-union group

. Oversees selection of all HR and MIOSHA training activities

. Administers City's wellness programs and self funded and fully insured

health benefit programs

. Conducts compensation system evaluation and research, including

position reclassification

. Works directly with senior leadership and department managers to

assist them in carrying out their responsibilities on personnel

matters

. Serves as the Equal Employment Opportunity (EEO) Officer for the City

. Represents the City as the liaison to the Human Services Committee

. Oversees employment processes including recruitment, conducting

interviews, reference and background checks, and

coordinating/assisting department's with selection

. Oversees unemployment and worker's compensation claims, appeal

processes, and hearings

. Conducts salary and wage surveys and oversees City compensation

schedules

. Coordinator of City's defined benefit pension plan, defined

contribution pension plan, voluntary 457(b), Health Care Savings Plan,

and Retiree Health Care Savings Plan

. Oversees maintenance of Payroll and Human Resources Information System

records for all active and inactive employees

. Ensures compliance with federal and state regulations concerning EEO,

FLSA, HIPAA, COBRA, ADA, Section 125 Cafeteria Plans, etc.

. Communicates with the press on Human Resources and Payroll matters

Wendy R. White . Page Two

Payroll/Benefits Manager

City of Bay City, Bay City, MI 48708 (May 2008 to May 2009)

. Supervises Payroll/Accounts Payable/Benefit staff and function

. Functions as a liaison with 3rd party administrators for health,

dental, retirement, STD, Life & AD&D

. Administers healthcare benefit plans including workers compensation,

health care savings plans and retiree healthcare savings plans

. Analyzes benefit claim experience, stop-loss insurance, and monitors

rate guarantees and administrative fees

. Oversight of Open Enrollment, COBRA, HIPAA, and PHI

. Responsible for the application, submission and processing of Medicare

Part D subsidy

. Administers pension plans including defined benefit and defined

contribution, 457(b) and 401(a)

. Projects costs related to Worker Compensation, Benefit Plans,

Retirement etc., and evaluates alternatives

. Administers retiree healthcare plans which include medical and

prescription coverage

. Conducts and participates in wage and benefit surveys

. Serves as the job classification and wage specialist

. Oversight of benefit plan audits, RFPs, and annual analysis

. Improved information management and technology through the

implementation of payroll and city-wide information systems

. Assist with labor relations and served on negotiation team for eight

collective bargaining agreements

. Facilitates and delivers new employee orientations, retirement and

benefit seminars and in-service training

. Assists the Director of Human Resources in all human resource

functions

Assistant Director/Benefits

Central Michigan University, Mt. Pleasant, MI 48859 (March 2005 to May

2008)

. Serves as the Director/Benefits & Wellness in Directors absence.

. Functions as liaison with vendors/3rd party administrators to

coordinate bidding and renewal processes for benefit and retirement

plans; coordination of flex plan documents and contract amendments.

. Supervises staff with investigation and resolution of elevated claims

and plan design issues.

. Participation in the collective bargaining process as a bargaining

team member, providing appropriate input and research for union and

non-union employee groups.

. Conducts survey research, responds to surveys; compiles survey data

and prepares recommendations.

. Responsible for recruitment, supervision and coordination internships,

including project oversight.

. Coordination and administrative oversight for Tuition Waiver and Flex

Spending Account programs.

. Administration, interpretation, application of appropriate human

resources policies, procedures, and laws.

. Coordination and oversight for Annual Open Enrollment and ESS.

. Oversight for Benefits, Retirement and New Hire orientation

presentations including facilitator training.

. Facilitates Human Resource training programs such as supervision

excellence, process improvement, etc.

. Assists departments and senior management in the resolution of human

resource-related issues.

. Monitors recruitment, selection and screening; trains selection

committees and/or hiring supervisors as necessary; monitors EEO/AA

compliance.

. Conducts job classification and organizational reviews; determine job

classification recommendations.

. Research and analyze external and internal market benefit data;

collect and compile for annual analysis

. Review, approve and process compensation requests for university

executive, exempt and non-exempt employees.

Wendy R. White . Page Three

Benefit Analyst

Central Michigan University, Mt. Pleasant, MI 48859 (September 2003 to

March 2005)

. Administered monthly analysis of CMU self funded plans.

. Maintained records and files related to self funded plans.

. Analyzed and trended claims to coordinate benefit situations and

wellness programs.

. Researched and investigate a variety of costs associated with health

care claim payments.

. Maintained direct working relationship with health care vendors and

3rd party administrators on cash flow, cost controls and financial

analysis.

. Performed analysis for annual rate renewals through review of CMU

claim trend, market claim trend, administrative fees, stop loss, and

per employee per month/annual costs.

. Provided direction to staff on benefit/accounting related issues.

. Conducted survey research, respond to surveys and compile survey data.

. Served as HR liaison for position reduction and eliminations.

. Facilitated Human Resource training programs.

. Attended training to remain abreast of HR impacted federal

regulations.

. Served as Benefit and Wellness expert HIPAA regulation changes.

. Provided administrative open enrollment support.

. Administered Sun America defined contribution plan.

Benefit Specialist

Central Michigan University, Mt. Pleasant, MI 48859 (June 2000 - August

2003)

. Administered benefits for 2300 employees.

. Conducted quarterly testing on all HRIS-SAP upgrades for HR/Payroll.

. Served as a member of the Disability Management Team.

. Served as a liaison for Employees on FMLA and Personal, Sick/Accident

Leave of Absences.

. Provided unit training and support for SAP ad hoc reporting.

. Interfaced benefit enrollments to vendors electronically.

. Administered Sun America defined contribution plan.

. Assisted in the administration of MPSERS defined benefit plan and ORP

defined contribution plan.

. Developed and maintained MPSERS and ORP retirement enrollment tracking

in SAP.

. Executed and maintained faculty new hire and transfer tracking.

. Processed COBRA/HIPAA enrollment/confirmation/invoice via SAP in

accordance with COBRA regulations and Section 125 Flex Accounts.

. Served as liaison between benefit vendors and employees.

. Calculated and implemented employee benefits and wages per bargained

contracts.

. Received and resolved inquires regarding insurance issues.

. Conducted new hire benefit orientations and workshops.

Human Resources Office Coordinator

Central Michigan University, Mt. Pleasant, MI 48859 (January 2000 - June

2000)

. Maintained all aspects of Compensation & Benefits budget; Sales,

Expenses and Payroll in SAP.

. Supervised student employees, served as a liaison between employees

and vendors and maintenance of unit information for web pages.

. Provided oversight on Optical Disk Scanning project for benefit files.

. Participated in training on day to day technical duties related to

Benefits Specialist position, including SAP benefit administration and

manual COBRA benefit tracking.

. Assisted plan administrator to Sun America defined contribution plan.

Wendy R. White . Page Four

Benefit Specialist

Gratiot Community Hospital, Alma, MI 48801 (September 1998 - January 2000)

. Administered benefits for 800 employees and two subsidiary

corporations with approximately 60 employees

. Conducted weekly new-hire benefit and retirement orientations

. Administered day-to-day data entry into an HRIS system

. Maintained and reconciled vendor accounts and worked with vendors to

approve insurance claim exceptions

. Facilitated employee benefit education for plan and policy changes

. Maintained and processed COBRA/HIPAA in accordance with COBRA

regulations and Section 125 Flex Accounts

. Executed in-house monitoring and payment of Health and Dependent Day

Care Flexible Spending Account Program

. Directed employees and fielded inquires on insurance issues

. Coordinated Hospital 403b plan and employee 403b loan program through

Fidelity Investments

. Evaluated and maintained plan documents for employee Health, Dental,

Life, Long Term and Short Term Disability and Retirement

EDUCATION

. Masters of Science in Administration: Human Resources, GPA 3.98

Graduated May 2009, Central Michigan University, Mount Pleasant, MI

48859

. Bachelors of Science in Organizational Administration, GPA 3.31

Graduated December 2004, Central Michigan University, Mount Pleasant,

MI 48859

. Associate of Applied Science in Diversified Business,

Graduated February 1989, Ferris State University, Big Rapids, MI 49307

ORGANIZATIONS/PROFESSIONAL DEVELOPMENT

. MERS (Michigan Employee Retirement System) Advisory Board - May 2010

. Member of SHRM - July 2009

. Member of VSHRM - July 2009

. Member of MPERLA - July 2009

. Masters of Science Administration Council Secretary - May 2007

. SHRM Professional in Human Resources (PHR) Certification - June 2007

. Member of the National Scholars Honor Society - January 2007

. Participating Member of MUCH & MI CUPA - Sept. 2000 to Current

. The 7 Habits of Highly Effective People - November 2006

. Bachelors of Science in Organizational Administration - December 15,

2004

. Supervision Excellence Program - CMU, November 12, 2004

. Collegiate Management Institute - Level II, May 21, 2004

. Collegiate Management Institute - Level I, June 13, 2003

. Process Improvement/Workflow Training, September 2002

. SAP/HR and SAP/FI Training, January/February 2000

. MHA, COBRA Compliance Education, October 7, 1999

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