Sales Customer Service

John Russell Elliott

Home 704-***-**** ***** Laurel Grove Lane,

abl2q3@r.postjobfree.com Charlotte, NC 28226

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Summary

A highly motivated, results-focused Technical Sale Representative with over

twenty years of chemical sales in the pulp and paper industry. Possess

strong leadership and successful team building capabilities and excellent

technical, communication, presentation, and customer service skills.

Resourceful problem solver with proven ability to bring quick resolution to

challenging situations as well as build lasting relationships with vendors

and customers.

Professional Experience

Technical Sale Representative

2000 to 2009

Clariant Corporation

Charlotte, NC

Clariant Paper Specialties Business Unit is a leading provider of

whiteness, color, coating and strength solutions for the paper market with

sales exceeding $75M. Sales professional offering demonstrated results in

positions of considerable responsibility. Driven by a desire to excel.

Established track record of consistently increasing revenues, market share,

and favorably impacting profitability. Confirmed expertise in surpassing

goals, attaining corporate objectives and exceeding customer expectations

in highly competitive industries. Coordinated trials in the paper industry

to implement paper chemicals in coated, grease proof, and printing grades.

Performed routine and emergency maintenance of pumping equipment inventory

used for chemical trials. Facilitated communications with all new and

existing clients to implement strategies to optimize chemical usage to be

more competitive in the marketplace. Cross-trained staff for effective

backups. Created more supportive team environment. Created strong market

penetration and established several accounts through the development of a

new marketing strategy. Managed technical and sales issues for $57 million

optical brightener business consisting of 7 locations throughout the

southeast.

Technical Sale Representative

1989 to 1999

Omnova Solutions Chester, SC

Omnova Solutions is a $100M company that is an innovator and global

provider of emulsion polymers, and specialty chemicals. Applied

professional training, knowledge and techniques to work closely with

customers to establish new paper grades. Managed reduction costs of

manufacturing of chemicals laboratory techniques to implement new products

into the marketplace from start to finish. Product manager over wet end

chemical line overseeing production, sales, marketing. Increased sales by

50% through development and implementation of market survey that identified

target regions. Highly regarded for consistently achieving superior sales

results through leadership, planning, and effective implementations.

Established close client relationships, evaluated regional trends and

product strategies, promoted new products, maintained client service and

satisfaction, and monitored sales performance

Education

B.A., Business Administration

Limestone College

Gaffney, SC

Strengths

Communication, Target Achievement, Problem Solving, Relationship & Team

Building. High-Level Relationship Management, Technology Implementation,

Productivity/Efficiency. Training, Mentoring & Staff Development, Strategic

Planning, Budget & Forecasting. Proficient in Microsoft Office, Word,

Excel, and PowerPoint.

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