Manager Operations

-- Operations Supervisor --

Manager with ** years of experience and military background in

Distribution and Logistics, with a verifiable record of production

achievements, personnel retention and training. Seeking a rewarding and

challenging position as an Operations Supervisor with your company.

core competencies

Strategic Planning and Leadership Visionary / Inspirational

Productivity and Efficiency Management Trainer / Team Building

Improvement

technical summary

Proficient in the use of Windows XP, Word, Excel, Access, PowerPoint, and

Outlook Express

Career Work Path

FAMILY DOLLAR DISTRIBUTION ? West Memphis, Arkansas

Bulk/Shipping Manager 2007-Present

. Managed 3 area managers, 23 bulk order fillers and 17 shipping loaders

. Calculated and scheduled daily workload for a 917,000 sq. ft.

distribution center

. Captured and increased departmental goal from 250.77 cases per hour to

272.11 cases per hour for FY08

. Successfully transported 110,000 cases of freight daily for 30 to 40

truck loads

. Reduced associate turnover rate from 62 % to 44 %

. Reduced safety incident report rating from FY07 SIR of 9.21% to an SIR

FY08 of 6.42%

. Performed period inspection to guarantee all store orders are filled

. Inspected shipping dock to ensure that all shipping loaders are properly

loading freight

. Reassigned hourly associates during the shift to maintain proper work

balance in the distribution center

Repack Department Manager 2006-2007

. Led 1 area manager, 27 hourly associates to include repack order fillers,

stockers, shorts clerk

. Managed daily floor assignments for 27 associates; completed 24 store

orders daily on time

. Achieved and surpassed departmental goal for FY 05 of 96% to 102.7% for

FY 06

. Inspected stocker decks to ensure stockers were resupplying order

fillers lanes in timely manner.

. Administered inventory of pick locations

Forklift Department Manager 2005-2006

. Directed and managed 1 area manager and 33 hourly associates including

walkie-rider operators, reach operators and sit-down operators, resulting

in over 3,800-forklift moves daily.

. Met and exceeded departmental goal for FY 04 of 98.4% to 104% for FY 05

. Reduced safety incident report from 3.19% to 0.0%

. Performed periodic inspection to make sure that all freight that was

removed from receiving dock was properly positioned into reserve

locations

. Supervised resupplying of freight to repack department and bulk

department

Receiving Department Manager 2004-2005

. Effectively supervise and assigned daily tasks to 1 area manager, 9

hourly associates and 15 third party unloaders

. Exceeded department's production goal for FY 03 of 93% to 101.2% for FY

04

. Successfully achieved rate of 804.12 cases per hour, which is 3.8%

percent higher than previous year

. Proficient in Warehouse Management System software to organize and plan

daily receiving appointments for distribution center with 30 to 40 trucks

unloaded daily

other relevant history

United States Army

Logistics Specialist/ Assistant Operations Manager 1984-2004

. Coordinated the transportation of equipment and troops for the Infantry

Training Brigade, Consisting of over 6,000 troops daily

. Managed and trained a team of 8 military personnel in the proper

procedures of purchasing, procurement, budgeting procedures and accounts

payable/receivable

. Managed the processing of internal and external material obligation

validations; validating over 10,000 requisitions and maintaining over 2

million dollars in military ammunition stocks

. Monitored the performance of subcontractors and vendors with contractual

relationship for purchase of contract services

. Maintained five separate databases, ensuring proper interaction between

all systems

. Served as the key person in expediting critical Ammunition components by

researching, procuring and ensuring delivery quickly and efficiently

Education and credentials

. Hazardous Waste Manager's Course

. Technical Transportation of Hazardous Materials Course

. Redstone Arsenal Warehousing Class

. Redstone Arsenal Inventory Class

. Preventative Maintenance Course

. RF scanning (Radio Frequency Scanning)

. Pick By Light and Voice Pick

. Buschman Conveyor System

. Correcting Associates for Safety Violations, Mid-South Community College

. Motivating Average Performers to Higher Achievement in Quality and

Productivity, Mid-South Community College

. Dale Carnegie Course

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