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Manager Customer Service

Location:
Greensboro, NC, 27401
Posted:
August 10, 2010

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Resume:

Ann Milam

*** ***** ********** ******

Greensboro, North Carolina 27401

336-***-****

E-mail: abl2ij@r.postjobfree.com

SENIOR FINANCIAL MANAGER PROFILE

Results driven financial manager with effective progressive experience in

domestic and international arenas. Solid management, leadership, and

interpersonal skills. Strong analytical, accounting, and problem solving

abilities. A highly flexible and adaptable manager that is able to multi-

task and thrive in a fast paced environment. Bilingual in Spanish and is

multicultural in the Asian and Latin spheres.

PROFESSIONAL EXPERIENCE

INTERNATIONAL TEXTILE GROUP INC

ITG formed from the combined assets of Cone Mills and Burlington Industries

Chief Financial Officer - ITG Phong Phu Ltd, Da Nang, Vietnam

2007 - 2009

. Managed all financial aspects of JV operations, including technical and

operational activities for a Greenfield start-up in Asia; four sites,

projected annual revenue of $80MM.

. Formulated strategies and business plans to achieve the operations long-

term objectives.

. Provided leadership and coordination in the accounting, financial

reporting, treasury, tax, audit, budgeting, banking, logistics, and HR

and information systems (IS) areas of the JV with staff of 55.

. Implemented systems for shop floor control, payroll, accounting,

production reporting, purchasing, inventory control and standard

costing, thereby increasing productivity.

Internal Audit Manager - ITG, Inc., Greensboro, NC 2004 -

2007

. Performed operational risk activities and auditing for transitioning

billion dollar international corporation: included risk assessment, IA

planning, and management reporting.

. Led a Company Project Team to develop Sarbanes Oxley compliant

environment across the corporation, domestically and internationally.

Completed in one year.

. Performed due diligence on major acquisitions, and assisted with

integration issue resolution.

. Recommended process improvement, development or improvement to controls

and policies which improved business processes.

ALEXANDER FABRICS, Burlington, NC 2002 - 2003

Chief Financial Officer

. Managed financial and administrative activities for a privately held

company with annual sales of $40MM. Included accounting, planning,

customer service, warehousing, inventory control, credit and collection,

human resources, benefit management and information systems.

. Concluded transfer/sale of company to current ownership, and guided

transformation from corporation to LLLP/LLC structure.

. Completed $12MM asset based lending arrangement and established cash

controls for the same.

. Implemented management reporting; achieved 35% reductions in inventory

and DSO.

BURLINGTON INDUSTRIES, Aguascalientes, Mexico 1999-2002

Asst. Vice President, Operations/Corporate International Controller,

Burlmex Denim Apparel Services, S.A. de C.V.

. Established and maintained production and financial controls and

reporting for a start-up business in Mexico which developed into a two

plant division employing 1600, annual sales from 0 to $60MM.

. Sole American on site - Liaison between US and Mexico - operations,

accounting, customers, import/export requirements.

. Responsible for marketing and executing the sale of the business, and the

orderly exit from Mexico.

. Implemented systems for shop floor control, payroll, accounting,

production, and inventory control.

Corporate Credit Manager, Burlington Industries, Greensboro, NC

1994-1999

. Re-engineered and streamlined the function when the department relocated

from NYC to Greensboro.

. Directed credit and collection for 3 distinct business units with annual

sales in excess of $750MM.

. Managed the credit relationship for largest 3 customers, as well as small

and mid-size

. customers, both domestic and international.

. Trained and developed 6 analysts and 3 collectors.

Corporate Buyer/Departmental Controller, Burlington Industries Purchasing

1987-1994

. Managed five diverse buying assignments with centralized service to over

70 manufacturing locations.

. Continued departmental administrative and financial responsibilities of

former assignment.

. Worked with buyer teams across industries in tandem with LBO bank partner

to achieve savings.

Corporate Departmental Controller, Burlington Industries Purchasing

1984-1987

Division Controller, Monticello Carpet Mills/Burlington House Area Rugs

1982-1984

Plant Controller, CharmTred Spinning, Arkansas 1981-

1982

Plant Controller, Burlington Glass Fabrics, Virginia

1980-1981

Internal Auditor, Burlington Industries Corporate Audit, Greensboro

1976-1979

EDUCATION

Bachelor of Science in Accounting, University of North Carolina,

Greensboro, NC 1976

Software: JD Edwards, Coda, Hyperion, Cognos, Datatex, Porini, BPCS,

Maximo, Kronos, Microsoft Offices Products, MS Sharepoint, Visio,

QuickBooks

COMMUNITY ACTIVITIES

FPC Jobs - Treasurer

Habitat for Humanity - Blitz Team Leader

IIA (Institute of Internal Auditors) - Triad Chapter

City of Greensboro Planning Commission Chair (former)

Neighborhood Associations

United Way Volunteer

Licensed General Contractor



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