Sales Customer Service

Maurice C. Tillman

*** ****** **** ***. ****

Columbia, SC 29203

Phone: 803-***-**** Email: abl2dv@r.postjobfree.com

A seasoned Mortgage Professional since 2003. Exposure includes Underwriting Single

family, Multifamily, Income producing Property, Imaging, Conforming, Nonconforming

and Jumbo Loans using various Lender/Investor guidelines. Exposure also includes

HMDA, HELOC Compliance, One Time Close Programs, Acquisitions, Purchase’s,

Section 32’s, 1st /2nd Liens, Risk Management: Repurchase/Recourse Investigator, Scratch

& Dent, Performing & Non- Performing loans, and Due Diligence. Knowledge of

Standard Concepts and Underwriting Guidelines, Regulatory compliance practice,

Regulation B, X & Z.

EDUCATION

Bachelor of Science, Retail Management May 2001

University of South Carolina Columbia, SC

EXPERIENCE

Chase Home Loans, LLC Florence, SC

Operations Supervisor II Sep 2009-Present

• Responsible for Name Change request submitted by homeowners

with route delegation to staff members for completion within allowable

SLA timeframe;

• Review incoming assumption package request ensuring proper

documentation is received prior to staff delegation;

• Provide delivery support to the Assumption’s Department for all

incoming and outgoing correspondence routed to mail team for potential

assumption homeowners;

• Update various reporting tools used to track volume trends and

forecast future staffing needs for name change’s and assumption request.

Washington Mutual Mortgage Securities Corp. Florence, SC

Analyst II April 2007-Aug 2009

• Analyzed request for Partial Releases and provided a

recommendation on behalf of the investor by evaluating risk and

considering the impact the change will have on the company and the

homeowner;

• Validated interest reimbursement requests submitted by Servicers

for Service Member Civil Relief Act (SMCRA) loans correspond with

our total loan portfolio;

• Provided support to various departments within Master Servicing

with the review and interpretation of Pooling and Servicing Agreements;

• Responsible for maintaining the FHLB LAS website which

consisted of downloading and converting files to a readable format and

boarding them onto SBO;

• Analyzed request for Subordinations and provided a

recommendation on behalf of the investor by evaluating risk associated

with the change of product and compliance with investor requirements.

Clayton Holdings Shelton, CT

Underwriter July 2005- April 2007

• Evaluated real estate appraisals for collateral review;

• Verified and validated income, assets and liability documentation

to support underwriting decision;

• Reviewed loans to ensure compliance with state and federal

regulations;

• Performed special projects such as Scratch & Dent, Non-

Performing, and Compliance Only Loans.

Palmetto South Mortgage Corp. Columbia, SC

Sr. Loan Officer July 2004 – July 2005

• Effective communication and interpersonal skills with an ability

to work independently;

• Generated business through effective use of marketing leads and

referral sources;

• Assisted customers with general inquiries and handled customer

objections such as interest rates, payments, and points.

Provident Funding Associates, LP Duluth, GA

Underwriter July 2003 – July 2004

• Collected and analyzed credit reports, financial statements and

appraisals;

• Maintained knowledge of current guidelines ensuring secondary

market salability;

• Signed off on all PTD conditions in a timely manner;

• Closed and funded loan files for the purpose of company growth

and monthly funding goals.

Haverty’s Furniture Company Atlanta, GA

Assistant Store Manager February 2002-July 2003

• Calculated monthly sales goals for company growth;

• Resolved customer complaints on behalf of sales associates;

• Arranged delivery schedules for current customers;

• Supported store manager in areas of planning and buying,

advertising, inventory control, merchandising, human resources and

financial accounting.

J.C. Penney Alpharetta, GA

Department Manager July 2001-February 2002

•

Provided local market input on merchandising opportunities, competitive

pricing, or changes to market conditions;

•

Executed and maintained merchandise presentation through the use of

visual planners to maximize profit;

•

Executed company promotional programs through event planning, space

allocation awareness and visual presentation;

•

Provided sales leadership to ensure excellent customer service to meet or

beat merchandise sales plans.

Wachovia Bank, N.A. Columbia, SC

Sales Banker August 1999-June 2001

• Met with customer and prospects to conduct needs assessment

conversations;

• Suggested financial services solutions using consultative selling

techniques;

• Completed applications for all products and developed referrals

to specialized sales staff;

• Supported promotional programs;

• Exceeded minimum performance standards and goals.

SKILLS

• Loan Prospector, Asset Wise, Desktop Underwriter, SBO 2000

• Microsoft Office Suite: Word, Excel, PowerPoint, Access, Outlook

• CCW, Actuate, I-Vault, Fidelity, Homeport

Total Years Mortgage Experience: 7 Years

Total Years Management Experience: 3 Years

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