Customer Service Sales
Resume:
Nicholas George Bradshaw
Eagan, Minnesota 55121
**************@*****.***
EDUCATION:
****-**** ************** ****** *** excellent, Eagan, MN - Commercial Drivers License 2001-
2003 Brown College, Mendota Heights, MN – Associate of Applied Science
Degree in Visual Communications, Graphic Design; emphasis in Illustration
2000-2001 Art Institute International Minnesota, Minneapolis, MN – Graphic Design
1998-1999 Century College, White Bear Lake, MN – Standard College Courses
1994-1998 White Bear Lake High School – graduated
WORK EXPERIENCE:
Walmart Bloomington MN –Present
Meats department associate. Provide customer assistance receive, inspect, and store meat upon
delivery. May record quantity of meat received.
Ramsey County, Boys Totem Town, St Paul, MN- June 2006-Present
To assist professional Community Corrections staff in probation, institution or other case
management services by performing designated duties relating to client or resident supervision,
treatment or counseling; to maintain records, provide other duties to support probation, detention
or other client services’ and to perform relate duties as assigned.
Sears, St Paul, MN – October 2002-June 2010
Security Department; Patrol parking lot, helping with lock outs and jumping batteries, de-icing
drive and walk ways, monitor security cameras, apprehend shoplifters, work with St Paul Police
Department regarding apprehension of criminals, AP incident report, customer relations, overnight
in-store security. Guard, patrol, or monitor premises to prevent theft, violence, or infractions of
rules
Dick Blick Art Materials, Maplewood, MN February 2001- March 2003
Lead Sales Associate: Provide customer service and sale support via email, telephone, fax and in
person control inventory, forecasting, purchasing, distributing product using and support for other
store locations, serve as training resources for new employees, measured graphic layout of
custom orders for accuracy, created and designed product placement tool to enhance
organizational display.
Menards, Maplewood, MN October 1996- December 2000
Customer Service Sales Associate: Provide customer assistance, interior layout designed certified
forklift engineer, inventory manager, employee supervisor prioritized work flow, communicate
effectively with team members and customers, paint mixing expert, work accurately and
responsively and manage multiple phone lines.
SKILLS:
• Trained in Control tactics: pressure point control tactics (ppct), Verbal Judeo, Close
Quarters and Ground Defense and Basic Arrest and Prisoner Control Tactics.
• Maintained order within the institutions and enforced rules and regulations. Helped ensure
that inmates were orderly and obeyed rules, monitored the activities and supervised the
work assignments of inmates. Searched inmates and their living quarters for contraband
such as weapons or drugs. Settle disputes between inmates, and enforced discipline.
Inspected the facilities, checking cells and other areas of the institution for unsanitary
conditions, contraband, fire hazards, and any evidence of infractions of rules. Controlled
who entered buildings, and checked packages of those entering and leaving to prevent
theft.
• Patrolled premises to prevent and detect signs of intrusion and ensure security of doors,
windows, and gates. Answered alarms and investigated disturbances.
Monitoring and authorizing entrances and departures of employees, visitors, and other
persons to guard and maintain security of premises (with and without out Control boards,
man traps and Sallie ports.) Operating detecting devices to screen individuals and prevent
passage of prohibited articles into restricted areas.
• Maintained and audited fire extinguishers, Passenger and freight elevators and sprinkler
and alarm systems.
• Writing reports of daily activities and irregularities, such as equipment or property damage,
theft, presence of unauthorized persons, or unusual occurrences.
• Circulated among visitors, patrons, and employees to preserve order and protect property.
• Answering telephone calls to take messages, answer questions, and provide information
during operating and non-business hours with and without switchboard.
• Warning persons of rule infractions or violations, and apprehend or evict violators from
premises, using force when necessary.
• Escorting or driving motor vehicles to transport individuals to specified locations and to
provide personal protection. Driven and guarded vehicles to transport money and
valuables to prevent theft and ensure safe delivery
• Inspect and adjust security systems, equipment, and machinery to ensure operational use
and to detect evidence of tampering. Also trained in installation of Cameras (Domes, Stills
and Covert. B&W, Color and Infrared.) Trained in security control systems Intellex, Touch
Tracker, Multiplexers DVDs, CD-ROMs VCRs and VHS.
• Monitoring and adjust controls that regulate building systems, such as air conditioning,
furnace, or boiler.
• Trained in Standard First Aid (SFA) and CPR-Adult, Child, and Infant (CPR-ACI)
• MN Class A License with Hazmat, Tankers, double and triples endorsement
• Knowledge and experience handling and disposing of hazardous materials/waste. And
trained on Blood born pathogens
• Knowledge of the Uniform Traffic Control Devices. * Knowledge and application of traffic
laws.
• Experience computer applications: Proficient in Mac and PC. Windows 7, Windows
2000,Windows XP, Windows 98, MS word, MS Excel, Power Point, Adobe, Corel, 3D
Studio Max, Quark-Xpress, Web Design and Ten Key.
Contact this candidate