ROBBIE G. DALTON - PMP
*** ******** ***** ***** abl2cu@r.postjobfree.com
Mobile: 615-***-****
Murfreesboro, TN 37127
Office: 615-***-****
SENIOR IT DIRECTOR
Highly accomplished IT Management Professional with 24 years experience in
complex project initiatives using the skills of business analysis, strategy
development, requirements gathering, system design & development and
technical leadership. Expertise in gaining consensus across multiple
business verticals. Catalyst for driving the financial approval process
for large, complex projects exceeding a specified budget amount. Emphasize
blending technical, cost, schedule, and risk considerations into a
measurable and executable plan and then measuring progress against that
plan with an earned value measurement system.
Professional strengths include:
Team Building & Large Government Contracts Earned Value
Leadership Management
Disaster Recovery Project Proposals Cost Benefit Analysis
Planning
Business Continuity New Product & System Strategic Planning
Planning Development
Change Management Financial Reporting Metrics Budget Management
EXECUTIVE PERFORMANCE - OVERVIEW
Comprehensive achievement in program/project management. Successfully
managed multiple large scale governmental project phases to completion
simultaneously. Developed innovative solutions to meet difficult
organizational, technology, and integration objectives. Organized several
large system reengineering projects with both internal and external
resources. Led a design/development team of 50 people in the creation of a
full administration system.
Competent, decisive, and dedicated technical advisor. Led a multiple
location development team in the creation and integration of a large, state-
wide agency application using state-of-the-art tools, techniques and
processes. Advisor to the State of Tennessee PMO Director in creating,
publishing and marketing the project methodology along with the processes
and procedures used to manage projects across the state.
ACHIEVEMENTS IN-DEPTH
Nissan North AmericA
March 2010 - Present
Nissan first came to the United States to sell vehicles in 1958 and began
importing and making Datsun vehicles in the United States under the Nissan
Motor Corporation, U.S.A. (NMC), name in 1960. NNA's mission is to provide
all Nissan and Infiniti employees and dealers with the tools they need for
constant improvement and consumer satisfaction. Headquartered in Franklin,
Tennessee, NNA coordinates all operations in the United States, Canada, and
Mexico including automotive styling, consumer, and corporate financing and
engineering.
Sr. Project Manager (5 month contract)
. Leading in the design and development of 3 major projects regarding
federal reporting, accuracy, cleanliness and reliability of the
administration systems and providing early warranty trending information
so Nissan can be proactive in their quality, image and reliability.
. Responsible for implementing the domestic and global SDLC methodology in
all three projects.
. Responsible for creating Statements of Work to be submitted to out-
sourced companies who perform specific development activities in these
projects.
. Responsible for updating the projects in a tool called Clarity that
serves as a project repository and controller.
Dynamic Research Corporation 2008 - March 2010
Dynamics Research Corporation is a leading provider of mission-critical
technology management services and solutions for government programs. DRC's
primary mission is to deliver solutions and services to federal, state, and
local government.
Technical Manager
. Technical Manager for the State-wide Child Welfare Information System
(SACWIS) in coordination with DRC and the State of Tennessee.
. Project Details for the SACWIS System
o Budget - $23,000,000 / Team Size - 150/ Work Effort - 250,000
man hours
. Lead in the technical design and development of a J2EE application
consisting of an integrated component design that includes key features
such as Mobile Computing, Document Imaging, Address Validation, GIS and
Identity Search Server.
. Responsible for the coordination and management of the architectural
design, configuration management, database management, conversion,
reporting, component integration and testing.
. Create and publish key design documentation to be reviewed by an
independent verification vendor and by the State.
. Communicate daily with design/development teams in Nashville, Columbus,
and two sites in India.
State of Tennessee
Office of Information Resources 2005 to 2008
The Office for Information Resources (OIR) provides direction, planning,
resources, execution and coordination in managing the information systems
needs of the State of Tennessee. OIR's clients primarily consist of State
agencies, departments and commissions.
Project Director
. Drove the simultaneous deployment of a new, web-based Title &
Registration System, Driver's License System and CRASH data collection
system for the Dept of Safety, Dept of Revenue and the Governor's Highway
Safety Office
. Project Details for the Title & Registration User's System of Tennessee
(TRUST) - Received honorable mentioned from the National Association of
State CIO's (NASCIO) for best IT Project and Portfolio Management
category
o Budget - $25,000,000 / Team Size - 35 / Work Effort - 90,000 man
hours
. Project Details for the Tennessee Driver's License System
o Budget - $25,000,000 / Team Size - 25 / Work Effort - 45,000 man
hours
. Project Details for the CRASH Data Collection System
o Budget - $1,000,000 / Team Size - 10 / Work Effort - 14,400 man
hours
. Created Cost Benefit Analysis, project proposals, financial reporting
metrics and Statements of Work for external resources
. Made regular project updates to legislative committees and boards
throughout state government
Erie Insurance Group 2004 - 2005
Established in 1925 as a Pennsylvania auto insurer, they have grown to
become a multi-line insurance company, offering auto, home, commercial and
life insurance through a network of independent insurance agents. They
conduct business in 11 states and the District of Columbia.
Project Manager
. Responsible for the implementation of annuity products for the Life
Insurance division
o Budget - $7,000,000 / Team Size - 30 / Work Effort - 70,000 man
hours
. Simultaneously led the implementation of a lead generation system for the
marketing division
o Budget - $1,000,000 / Team Size - 7 / Work Effort - 10,000 man
hours
. Gathered business requirements, created business process diagrams,
process flows, use cases, GUI documentation and gathered sign-off from
the client
. Created project management documentation, project plan design, change
control process and testing documentation
. Responsible for the management of external analyst and developers
CNA Life Insurance Company 1998 - 2004
CNA is the 7th largest U.S. commercial insurer and the 14th largest U.S.
property & casualty insurer. Before divesting the Life/LTC division, they
sold more term life insurance policies than any other carrier. They
provide insurance protection to more than 1 million businesses and
professionals in the U.S. and internationally.
Project Manager & General Manager
. Program manager for 24 projects of various sizes and complexities
. Average number of simultaneous projects was 10
. Largest budget size was $20,000,000, largest team size 50 and largest
work effort 166,000 man hours
. Responsible for budgeting, project planning and resource allocation for
Business Integration
. Coordinator of all User Acceptance Testing and Business Process
Improvement initiatives
. Business Sponsor of the Change Control Acceptance Board for all business
process and software implementations
. Serve as business lead in Business Continuity/Disaster Recovery
initiatives for the Nashville facility
. Experienced with OO design, client/server design, Oracle, Rational Rose,
HTML, Microsoft Project 2000, Initial training on Primavera Teamplay,
Framework Methodology, Microsoft Office, Microsoft FrontPage 2000,
Microsoft Excel, Visio Professional 5.0, and a commercial rules engine
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ADDITIONAL EMPLOYMENT
Continental Life Insurance Company 1995 - 1998
Underwriting Manager
. Managed and restructured the process of underwriting life, LTC and health
insurance products, policy issue, reinsurance and the telephone interview
process
NationSecurities 1993 - 1995
Investment Representative
. Directed all facets of sales and marketing for bank and non-bank
customers with investment products for 3 bank markets.
Kanawha Insurance Company 1992 - 1993
Assistant Vice President - Policy Administration
. Responsible for daily operations in New Business, Policy Service, Premium
Accounting and Jet Underwriting
Tennessee Farmers Life Insurance Company 1985 - 1992
Underwriting Manager
. Developed unprecedented improvements in underwriting results,
efficiencies and customer satisfaction while handling double-digit growth
FORMAL EDUCATION AND CERTIFICATION
Bachelor of Business Administration, Middle Tennessee State University
Project Management Training, International Institute of Learning
Six Sigma Approach in Project Management Quality, American Management
Association
Project Management Professional (PMP) Certification 2001
Certified Associate of Customer Service (ACS) Certification 2003
Business Continuity Planning Certification 2003
TECHNICAL SKILLS
. Experienced using RUP methodology in large, multiple-phase development
and deployment projects
. Proficient with OOAD based projects and projects using UML tools such as
RAD and JBuilder
. Adept in projects using programming languages such as Java (J2EE), COBOL,
C++, Visual Basic and HTML
. Skilled in projects using Oracle Application Software, Websphere, JBOS
and Tomcat
. Strong knowledge of Oracle, DB2 and SQL Server
. Highly skilled in using Project & Portfolio Management (PPM) tools such
as Microsoft Project and Primavera
. Project experience includes mainframe and client/server based
environments
. Working knowledge of version control tools like PVCS and CVS
. Good understanding of the use of commercial rule engines
. Highly experienced in running JAD (Joint Application Design/Development)
sessions