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Manager Customer Service

Location:
Racine, WI, 53403
Posted:
August 09, 2010

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Resume:

Kerry A. Cunningham

**** ******* **.

Racine, WI 53403

Home: 262-***-**** Cell: 262-***-****

abl28i@r.postjobfree.com

Education and Skills

College credits and various seminars/workshop certifications

Computer proficiency in Windows, Word, Excel, Power Point, Access,

Publisher, SAP, and AS/400

Ceridian Employer Services and ADP Processing certification in Payroll and

HRIS Management

Expert USIS (DAC) knowledge and certification

Excellent FMCSR knowledge and broad Safety aptitude and practices

Work Experience

Service 1st Staffing Coordinate production to meet demands of

Racine, WI delivery schedule. Produce order and all

Shipping Manager supplemental additions. Ensure product and

March, 2010 - Present materials on hand for daily needs. Negoiate

or order trucks as needed. Customer service

with consignees. Quality checks of shipment.

Office management.

Price Transport Inc. Responsible for all aspects of workforce.

Germantown, WI Create and maintain all confidential files.

Safety & Human Resources Maintain regulatory compliances under HR and

Manager DOT laws. Administration of Drug and Alcohol

May, 2008 - December, 2009 program. Initiated company policies. Safety

management including OSHA and Worker's

Compensation. Invoicing, collection, and CSR

functions.

Express Personnel Services Workforce recruiting and management.

Racine, WI Administration of company benefits, 401k plan,

Assignment: Human Resource and payroll functions. Preparing all company

Manager invoices, statements, and adjustments.

December, 2007 - March, 2008 Responsible for Accounts Receivable actions.

Monitored all outbound freight invoices.

All Modes Inc. Recruit, interview, hire, manage, and

Park City, IL terminate drivers and office personnel.

Assistant Director of Safety & Responsible for creation of DOT qualification,

Compliance medical, and personnel files for drivers.

June, 2006 - November, 2006 Conducted one-on-one New Hire Orientation.

Coordinate and presentation of Safety and

Compliance Meetings. Supervised new business

mergers and conversion of employees.

Administered Drug and Alcohol program.

Initiated company policies. Managed all

Safety functions including OSHA and Worker's

Compensation.

Prolog Services LLC dba JDC Department head for Recruiting, Retention, and

Logistics New Hire Orientation & Training departments.

Franklin, WI Team member and lead for Safety Department.

Qualification Manager Creation and maintenance of all DOT and

November, 2002 - June, 2006 personnel files. Conducted New Hire

Orientation. Coordinate and presentation of

Safety and Compliance Meetings. Lead

Innovative changes to support alternate record

retention methods. Streamlined work processes

and implement more use-friendly programs.

Maintain applicant and employee databases.

Payroll entry and management. Maintain HR and

DOT compliancy.

References

Furnished upon request



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