Mechanical Software

DONALD LIVELLI

**** ********* *****

Colorado Springs, Colorado 80920

Home: 719-***-**** Fax: 719-***-****

Cell: 719-***-****

abl25b@r.postjobfree.com

SUMMARY [pic]

Twenty year career in global technical field support of complex automation

equipment. Expertise in mechanical and operating software support including

installation, training, and troubleshooting. Highly organized with the

ability to handle multiple tasks and changing priorities while always

maintaining a high degree of accuracy and on time performance. Strong

interpersonal and customer relationship skills with all levels of personnel

in diverse cultures.

EXPERIENCE [pic]

GRAPHICS MICROSYSTEMS INC., Senior Field Service Technician 1990 - 2009

. Responsible for the mechanical and software installation, training,

and troubleshooting for pressroom automation equipment throughout the

US, Europe, Asia, and the South Pacific.

. Created Ethernet Network communications between DOS, Windows NT, XP,

and 2000 Server to support remote inking capabilities on new and

retrofitted printing systems.

. Optimized software and drawings in the field and delivered to senior

management installation reports indicating field changes.

. Non-field based responsibilities included phone Tech Support

Specialist and Customer Care Representative .

A & R SERVICE CENTER, Principal. Owner/ Operator 1987- 1990

. Owner operator of an automotive repair business.

. Business specialized in challenging automotive repairs and upgrades.

. Business was profitable from 1987 - 1990. Sold business in 1990 to

pursue an opportunity to combine mechanical skills with operating

software in complex automated systems.

PRESTIGE GRAPHICS, INC., Pressman 1984 - 1987

. Worked closely with the owner of the business across all parts on the

printing business to learn the entire business.

. Responsibilities grew to include recommendation of equipment,

installation and maintenance of equipment, camera work, stripping,

plate making, press work, cutting and folding, inspection of negatives

and stripping for publications, and final checks before going to

printers.

. Responsible for customer relations and operation of business when the

owner was not present.

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EDUCATION

. University of Phoenix

2010 - 2011

Online classes for computer IT and Security

Current GPA: 3.92

. Lincoln Technical Institute, New Jersey

June 1976 - June 1977

Completed technical training in automotive repair and received

certificate of completion.

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