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Customer Service Quality Assurance

Location:
Kearney, NE, 68845
Posted:
August 09, 2010

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Resume:

Brock Kennedy

**** * **** **. ***. * Kearney, NE 68845 402-***-**** abl21z@r.postjobfree.com

Objective _______________________________________________________________________________

Position allowing for enrichment of demonstrated organization, communication, and project management skills

proven by 4 years of industrial process operation.

Profile _________________________________________________________________________________

Visionary production leader leveraging in depth knowledge of the fuel ethanol industry.

Motivated, personable business professional with talent for quickly mastering technology. Diplomatic and tactful

with professionals and non professionals at all levels.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated

ability to thrive in time sensitive environments. Excellent team building skills.

Skills Summary _________________________________________________________________________

1. Strategic Operations 4. Quality Assurance 8. Process Analysis

Management 5. Process Improvement 9. Procedure Development

2. Report Preparation 6. Customer Service 10. Inventory Management

3. Project Coordination 7. Scheduling 11. Decision Making

Professional Experience __________________________________________________________________

Communication:

1. Prepare daily production and efficiency reports for 115MMGY fuel ethanol facility.

2. Provide professional correspondence to customers and vendors.

3. Rapidly learn and master varied computer programs for use in tracking production and efficiency.

Supervision/Problem Solving:

1. Oversee shift production of fuel ethanol facility operations:

o Provide constant supervision to six Production Operators.

o Provide occasional supervision of Material Handling, Maintenance, and Lab departments.

o Served as stand in Plant/Production Manager during absences.

2. Provide constant development of process improvements:

o Led investigation and resolution of Molecular Sieve vacuum problem, resulting in production gain

of ten thousand gallons a day.

o Participate in Root Cause Analysis and Accident Investigation in accordance with OSHA

regulations.

o Develop and deliver Standard Operating Procedures for tasks associated for industrial ethanol

production.

DETAIL MASTERY & Organization

1. Manage all aspects of large ethanol production facility as Production Supervisor :

o Ensure quality production of fuel grade ethanol within defined parameters.

o Facility cleanliness and minimal maintenance.

o Scheduling of maintenance and process projects.

o Compliance with all NDEQ, EPA, and OSHA regulations.

Brock Kennedy

Employment History _____________________________________________________________________

BioFuel Energy Corp. – Wood River, NE

Process Control Systems Specialist, March 2010 Present

BioFuel Energy Corp. – Wood River, NE

Production Supervisor, Feb. 2008 March 2010

Advanced BioEnergy Fairmont, NE

Process Operator, July 2007 Feb. 2008

AgProcessing (AGP) – Hastings, NE

Production Operator, July 2006 July 2007

Central Operating Inc. Indianola, NE

Oil Rig Operator, Oct. 2005 June 2006

Education ______________________________________________________________________________

Lincoln College of Technology Online West Palm Beach, FL

Associate of Applied Science, currently attending

Central Community College – Grand Island, NE

Basic Programmable Logic Controllers, 2010

Leadership Development, 2009

Hayes Center High School – Hayes Center, NE

References available upon request.

1915 W 37th St. Apt. 1 Kearney, NE 68845 402-***-**** abl21z@r.postjobfree.com

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