Quality Assurance Manager

Angela J. Tiegs

**** ****** ****** ( HULL, IA ***39 ( 563-***-**** (

abl20y@r.postjobfree.com

Administrative Director/plant & Risk Management

Administrative & HR Skills

HR DEPARTMENT STARTUP Staff Recruitment & Retention Orientation &

Employment Law Employee Relations On-Boarding

FMLA/ADA/EEO/WC Alternative Dispute Resolution Training & Development

Mediation & Advocacy (ADR) Performance Management

HRIS Technologies Benefits Administration Organizational

HR Program/Project Management Development

HR Policies & Procedures

Professional Experience

PREMIUM IOWA PORK, LLC - HOSPERS, IA

Provide support for Human Resources staff, Plant Management and COO.

Administrative Director - Plant & Risk Management, August 2009 - May 2010

Transferred from Lynch Livestock, Inc. to assist COO and Plant Manager with

the management of Company on an Administrative level. This included but

was not limited to management of the Human Resources, Payroll and the

Quality Assurance personnel. Mentoring of all Management Team members on

areas of communication, teambuilding, training of staff and continued

professional development Management Team.

Other duties also included the oversight of all insurance policy coverage's

for the company including annual renewal evaluation and appropriate

coverage selections.

Key Results:

Played a key role in the implementation of programs and policies in the

areas of training, compensation structures, benefits packages, incentives

and new-employee orientation.

Fostered a teamwork/open-door environment conducive to positive dialogue

across the organization.

Brought workers' compensation program into full compliance. Implemented a

deductible program earning the company 18% of annual premium as a return

due to decreased injuries and expenses. MOD factor dropped from 1.0 to

.72.

Wrote employee manual covering issues including disciplinary procedures,

code of conduct, FMLA policy and benefits information.

Led the Company's efforts to become IMAGE certified working with ICE and

DHS agents.

Instrumental in the auditing and implementation of the Quality Management

and HACCP programs. Involved in all Third Party and Customer audits.

Liaison between Custom Kill Customers and Quality Assurance Manager

ensuring customer satisfaction and compliance.

lynch livestock, inc. - Waucoma, IA

Human Resources Director, March 2005 - August 2009

Management of a full spectrum of HR operations, systems and programs.

Worked with senior management to create HR policies and procedures;

recruitment of employees; and developed orientation, training and incentive

programs. Managed leave-of-absence programs and personnel records;

administer benefits enrollment and programs; employee disciplinary action

and terminations; Conflict resolutions between employees; coordinated

health fairs to promote employee wellness; performed exit interviews and

handled HR generalist workplace issues.

In addition to HR duties participation in DOT program and auditing and

maintenance of driver files and logs.

Professional Experience (continued)

GUTTENBERG INDUSTRIES, INC. - GUTTENBERG, IA

Quality Assurance Manager, December 2003 to March 2005

Responsibilities included: Supervision of Quality Assurance Technicians,

Project launch specialists, and customer Maintenance personnel. This

involved managing customer complaints issuing RMA (Return Material

Acceptance). Pending credits and monitoring a corrective action program

for quality related deficiencies.

Preparation and management of the Quality Assurance department's annual

Capital Expense Budget

Creation and implementation or ISO9001-2000 program, also monitor and

facilitate individual quality plans throughout, to meet customer's

requirements for EN40001, NSF, QS9000/TS9000, SPC and IMDS.

Critical to all above duties are file management, document control,

training matrix supervision, use of Windows XP, Excel, IQMS Enterprise.

EH&S Manager /HR Assistant, April 1995 - December 2003

Responsibilities included management of all Safety, DOT, EPA and DNR

programs and policies. This included the training of all employees in

required topics as dictated by their job functions and management of the

Company's buildings, vehicles and equipment.

Management of the Worker's Compensation program, performing case

management of employee medical appointments, medical billing,

correspondence to the insurance company and providing assistance to the

injured employee. This also included the creation of a Return to Work

Program that kept the injured worker in touch with their peers throughout

recovery. I have experience with depositions, Employer/Attorney

communications and Industrial Commissioner Case Review.

In addition assisting the Human Resource Manager in interviewing, hiring,

new employee orientations, training programs for initial hires, and

internal job transfers, annual appraisals, disciplinary review meetings

and unemployment hearings.

Education

IOWA STATE UNIVERSITY - AMES, IA

Occupational and Traffic Safety

Professional Development:

Complete ongoing training in the areas of compensation and benefits,

employee and labor relations, leaves of absence, workers' compensation and

workplace safety/security.

OSHA 10 hour course

Affiliations:

Nations Safety Council)

Iowa/Illinois Safety Council

DATIA

Volunteer Experience:

Waucoma First Responders - 4 years

Garnavillo EMS - Vice President and member - 7 years

Boy Scouts of America - Cub Master 2 years - Den Leader 4 years

CCD Teacher - St. Joseph's Church Garnavillo - 6 years

St. Joseph's Board of Education - President 2 years

references

AVAILABLE UPON REQUEST

Contact this candidate