Manager System

JOSE ORTIZ JR

*** *********** *** *** **

Port Chester, NY 10573

Home 718-***-****

Cell 917-***-****

Email abl1un@r.postjobfree.com

OBJECTIVE

. To secure a system support position with an innovative organization

where I can utilize my extensive computer background, skills and

expertise.

PROFILE

. Seasoned IT Professional with over 17 years experience in the field in

managing and maintaining medium to large sized networks. Implement

new technology and operating standards corporate wide.

. Certified on both the IBM i5 (AS/400 - iSeries) and Microsoft Windows

Environments. Knowledgeable on both Unix / Linux and Mainframe

environments.

. Seasoned programmer on IBM AS/400 programming languages; RPG III - IV,

CL, OCL, SQL and some Java, as well as a programmer on Windows

platform; Visual Basic, vbScript, T-SQL, Java, HTML, JavaScript and

simple C++.

EXPERIENCE

Frederick's of Hollywood Group / Movie Star, Inc. IT Manager

12/07 - Present

Responsible for monitoring and managing the entire network consisting of 2

IBM System i Servers (4 LPARs total) and 19 Windows 2003 & 2008 Servers (13

physical, 6 virtual) and 150+ desktops.

. Managed 2 personnel in New York and 1 person in the Philippines

location.

. Provided technical support and made recommendations in upgrading

Frederick's of Hollywood IBM System i Server and push for creating a

second LPAR for development.

. Create and document procedures for SOX compliance.

. Implemented Numara Track-IT for creating trouble tickets and managing

hardware inventory.

. Recommending new server infrastructure based on VMWare or Microsoft

Virtual Server to virtualize and replace existing desktops and servers

as they go end-of-life.

. Testing and Implementing IBM BRMS as the Enterprise backup standard

for both divisions.

. Complete migration of EDI customers off of SDLC dialup over to AS2

utilizing Sterling Commerce -Gentran Integration Server. Configured

and programmed BPML and write vbScripts as well as maintained and

updated CL and RPG programs.

. Managed and setup network in new warehouse in Taytay, Philippines.

. Create Disaster Recovery procedures for IBM System i and Windows

Servers.

Pfizer Inc., Morris Plains, NJ Team Lead -Network Support

Specialist (AS/400) 06/03 -12/07

CompuCom Systems / GE Capital Information Technology Solutions (GE ITS)

Responsible for the monitoring and maintenance of the Enterprise Data

Center and 108+ System i (iSeries - AS/400) LPARs.

Type 9406 Models 170, 270, 500, 620, 720, 730, 820, 825, 840, 570 Running

OS/400 v3r7 - i5/OS v5r4 23+ Primary 108+ LPARs located across 4 sites.

Windows environment running on Compaq/HP Servers.

. Provide Support and Technical assistance to both Operations Team

Members and Help Desk Team.

. Educated the Operations Team on all systems standards, functions and

procedures on a daily basis.

. Extended technical expertise to Management / Staff / and Development

Departments.

. Monitored performance on CPU / DASD / Jobs using IBM Performance

Tools.

. Created and maintained AS/400 Job Scheduling software using both

WRKJOBSCDE and HelpSystems ROBOT.

. Initiated necessary adjustments and finely tuned BRMS Backup Control

Groups.

. Monitored Network consisting of 2500+ Servers (Windows NT 4.0 / 2000 /

2003, Novell 4.11, Sun & HP Unix)

. Lead a staff of 3 AS/400 & MVS operators.

. Participated in actual Disaster Recovery at IBM Sterling Forest, NY

and Sungard Philadelphia, PA.

. Created and tracked trouble tickets using Peregrine Service Center

v6.11

Movie Star Inc., New York, NY Network Administrator / IT Manager

09/96- 06/03

Responsible for the monitoring and maintenance of a network of 2 iSeries

AS/400 Servers, 15 Windows Server and 150+ Desktops. Windows environment

running on Dell PowerEdge Servers.

Type 9460 Models B35, B50, B60, 500, 720 and 520 Running OS/400 v2.1 -

i5/OS v5r3 -1 Primary 2 LPARs

. Maintained AS/400 Security Profiles in both OS/400 and Lawson

Environments.

. Provide Support and Technical assistance to Operations & Programming

Team Members.

. Used daily Microsoft Management Console, tracked trouble tickets using

Intuit's Track-It software.

. Managed and installed numerous AS/400 version updates on a continual

basis.

. Applied AS/400 PTF's and CUME packages, performed OS/400 version

upgrades, managed LPAR environments.

. Educated the Operations Team on all systems standards, functions and

procedures on a daily basis.

. Extended technical expertise to Management / Staff / and Development

Departments.

. Monitored performance on CPU / DASD / Jobs using IBM Performance

Tools.

. Created and maintained AS/400 Job Scheduling software using

WRKJOBSCDE.

. Managed Veritas & ArcServeIT Network Backups.

. Implement a WAN spanning 5 locations (4 national and 1 international)

and 150+ nodes as well as implement VPN technology as a lower cost

alternative to an existing communications infrastructure.

. Integrate an e-mail system that communicated between PCs, AS/400

"green screen" terminals, and the Internet as well as Unified

Messaging for voicemail and faxes.

. Set up & update our corporate website www.moviestarinc.com and allow

our users' access to our AS/400 via our website and secure our network

with a Cisco PIX firewall.

. Standardize all PC desktops on Windows 9x/ Windows 2000 as well as

create a deployment routine for Win2K, implement Windows 9x/NT system

policies and restrictions to prevent users from inadvertently changing

system configurations, as well as prevent users from installing

unauthorized and unlicensed programs.

. Implemented and scheduled daily and monthly backup routines for our

AS/400, as well as all the PCs.

. Expert in AS/400 Disaster Recovery, performed actual Disaster

Recovery. Coordinated with Sungard Recovery Services on restoring our

system at their recovery site in New Jersey.

. Managed NEC NEAX 2000 Phone system and managed DID numbers and set up

new users.

. Trained personnel in Virginia and Mississippi. Do additional fact

finding for our piecework payroll migration.

. Oversee all technical aspects of moving our entire computer room to

new locations and have them up and running the next day.

. Worked closely with System Analyst on performing a CISC to RISC

upgrade of our AS/400 System.

. Begin implementation of our AS/400 as our intranet and possible

extranet web server.

. Supervised and delegated work to two AS/400 operators.

. Written PC programs using Visual Basic and VBScript, JavaScript, ASP-

Active Server Pages, and on the AS/400 using OCL, CL, and RPG/36/400 &

ILE RPG.

. Made use of Windows roaming user profiles company-wide to centralize

user settings and files for back and disaster recovery purposes.

The Natori Company, New York, NY Network Administrator / IT Manager

02/95- 09/96

Responsible for the monitoring and maintenance of a network of 1 iSeries

AS/400 Server

. Initiated and implemented a LAN running Windows NT Server 4.0,

upgraded all PCs to run Windows 95 and integrated Windows NT Server

with AS/400 using Microsoft SNA server via Twinax.

. Recommended AS/400 DASD upgrade to IBM 9337 mirrored, memory upgrade

and consolidate remote links to V.35 communications on IBM 5494 and in

wiring an new remote location using on standard Cat-5 UTP cabling

system for use by both Ethernet and twinaxial connections.

. Designed, set up and trained personnel on ASN implementation.

Assisted in setup of all new customers on EDI and mapping documents.

Movie Star, Inc. / Sanmark-Stardust, New York, NY Senior AS/400

Operator 02/92 - 02/95

Responsible for the monitoring and maintenance of a network of 1 iSeries

AS/400 Server

. Managed daily operations on the AS/400 and PC environment, CUME PTFs,

performed upgrade of OS/400 and configured devices such as terminals,

remote controllers, printers, modems, PCs, protocol converters, and

voice/data Multiplexer. Managed all PCs and upgraded all software and

installed hardware as well as repair downed PCs.

. Programmed PC batch files to download G/L data from AS/400 to PC using

PC Support. Designed and programmed in RPG/400, CL and OCL, reports

and inquires part time. As well as design barcode labels using Cybra

Mark Magic software for our major customer such as Hills, Sears,

JCPenney and Wal-Mart in conjunction with EDI programs.

. Documented all procedures and system configuration into a run book.

. Technical coordinator and liaison between users and programming staff.

Trained users on software applications on both AS/400 and PCs.

Trained on Wal-mart's Retail-Link POS software.

. Troubleshoot all technical problems and installation on new PCs and

monitor AS/400 jobs, and output queues. Installed all AS/400 and PC

software and hardware

SKILLS & CERTIFICATIONS

. Certifications

o IBM Certified Specialist - AS/400 Associate System Operator

o Microsoft Certified Professional

o 3 CompTIA Certifications - A+, Network+ and i-Net+

o Certified Internet Webmaster Associate

. Software & Programming Languages

o OS/400 & i5/OS, DOS, Windows, Mac OS X, Linux, Unix, Cisco IOS

on Routers, PIX Firewall and VPN Concentrator.

o IBM BRMS, HelpSystems Robot, DataMirror iCluster

o Symantec Backup Exec for Windows Servers and Backup Exec System

Recovery

o Peregrine Service Center, Numara Track-IT

o RPG III -IV, CL, OCL, Visual Basic, VBScript, ASP, Java, JSP,

Net.Data, HTML, CSS, T-SQL, DTS Scripts, BPML (Business Process

Markup Language) used by Gentran GIS Server.

o Microsoft SQL Server 2000 & 2005, IBM DB2/400.

o IIS, Apache, Tomcat, IBM Websphere Application Server 3.5

o TCP/IP, Telnet, SSH, FTP, TFTP, DNS, WINS, DHCP, VPN

o EDI Translators - Gentran Integration Server, Inovis TrustedLink

o Cisco PIX, ISA Server 2004, Websense, Zone Labs Integrity,

Sysmantec Norton Antivirus Enterprise.

EDUCATION

NYU Continuing Education, New York, NY

93

. Introduction to RPG Programming

The Chubb Institute, Jersey City, NJ

92

. Certification in Computer Operations -IBM Mainframes

City College of New York, New York, NY

90 - 91

REFERENCES

Reference, additional professional development and training, technical

projects and skills: available upon request

Contact this candidate