Management Manager

Timothy McAra

***** ****** **. ********** *****, MI 48336 248-***-****

abl1mb@r.postjobfree.com

Experience:

**** - ******* ******* ********* ********, Romulus, MI

Production/Fulfillment Supervisor

. Determine daily priorities to meet customer needs and

SLAs including last minute same day order processing and

special handling requests

. Cultivate a culture of team work among separate client

teams to maximize labor/work efficiency across all

customer accounts

. Manage labor in a union labor work-force environment and

has reduced labor costs through process improvements by

$240,000 annually.

. Work with clients requiring cold storage space including

shipping product to remain fresh during transit, proper

food storage, and shipping processes

. Balance the order volume and individual needs of 20

separate major clients including: Ford, Taco Bell, JPMC,

Mars, Nestle, and La-Z-Boy

. Coordinate work and labor among 3 site locations in Metro-

Detroit for overall regional efficiency

. Oversee all facets of the warehouse floor including:

receiving, replenishment, fulfillment, production,

returns, stockroom, and shipping.

. Train new management teams and employees at other site

locations in creating and establishing fulfillment and

shipping processes specific to their clients - most

recently in Bolingbrook, IL

. Issue disciplinary action as needed and provide formal

annual reviews in addition to periodic informal reviews

2007 - 2009 Exel, Inc., Westerville, OH

Operations Supervisor - Charlotte, NC

. Led a team of 25 people to turn around a failing start-up

in 3 months meeting all SLAs and KPIs

. Wrote and implemented site safety procedures specifically

tailored to the site's needs and in line with Exel's

corporate safety policies

. Chaired and established the site safety committee made up

management personnel and employees

. Reduced labor costs by 25% through innovative site

solutions to meet budget goals and continued to meet

customer goals and SLAs.

. Worked closely with the customer to understand their

needs and goals and built processes that allowed us to

meet them

. Partnered with a third-party transportation company to

meet all transportation needs of the site

. Supervised Receiving, Replenishment, Inventory Control,

Truck Yard, Picking, and Packing departments

. Conducted formal and informal employee reviews and

corrective actions as needed

Operations Supervisor - Groveport, OH

. Oversaw team of up to 120 associates at a time in

650,000 Sq. Ft. facility

. Spearheaded 2 month training program for a seasonal

second shift crew, which allowed us to promote one-third

of the employees in the program to leadership roles for

peak season

. Oversaw implementation of RedPrairie LMS into the

department - including individual and group trainings for

management and employees

. Assisted in hiring/interviewing of 500 person

seasonal ramp up

. Determined daily priorities & assigned tasks to meet site

goals and customer SLAs

. Conducted formal and informal employee reviews and

corrective action as needed

Supply Chain Analyst Intern - Livonia, MI

. Maintained Microsoft Access database for all Chrysler

and Mopar Suppliers

. Consulted with suppliers to verify the integrity of

databases

. Collected and tracked window time assignments

2002 - 2007 Ace Hardware, Bloomfield Hills, MI

Keyholder/Assistant Manager

. Determined store goals & assigned tasks daily

. Hired & trained new associates

. Established & maintained relationships with vendors

. Planned long and short term goals to maintain

profitability

. Issued disciplinary action as needed

Education:

2005 - 2008 Lawrence Technological University, Southfield, MI

Bachelor of Science in Business Management - Magna Cum

Laude

. Technical & Professional Communication Minor

. Entrepreneurial Strategy Certificate

. Leadership & Change Management Certificate

. Graduated Magna Cum Laude

. Dean's Award for Academic Excellence - 2008

2003 - 2005 University of Michigan - Dearborn, Dearborn, MI

. Completed courses towards Business Management degree

Volunteer:

1996 - Present Worldwide Harvest Church, Walled Lake, MI

Volunteer

. Published and created all print and electronic media

using Adobe Creative Suite & Microsoft Office Suite

. Created and maintained website using XHTML & CSS

. Lead the Audio/Visual department

. Maintain financial records in electronic database

2001 Plan Escalon, Honduras, Central America

Volunteer

. Rebuilt the school's basketball court with team

members

. Constructed new administrative offices with team

members

. Tutored elementary school children

Computer Skills:

Microsoft Office Suite - Word, Excel, Access, Outlook,

PowerPoint, and

Publisher

Warehouse Management Systems (WMS) - PKMS, Manhattan,

AS/400, JDA, Oracle, RedPrairie

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