Jeremy P. Thompson

**** ******* **** ? Knoxville, Tennessee 37938

Home: 865-***-**** ? Cell: 865-***-**** ? abl1lj@r.postjobfree.com

SUMMARY

Energetic professional with exceptional analytical, organizational and

people skills, with strong personal ethics and integrity. Project a

professional image of honesty and concern for customers' needs. Works well

under pressure with challenges and deadlines. Excellent communicator with

expertise in the areas of:

Product Decision Making

Management

Project Problem Solving

Management

Inventory Control Conflict

Resolution

Professional EXPERIENCE

KNOXVILLE AREA TRANSIT, Knoxville, TN (2009-

Present)

KAT is the mass transit system for the City of Knoxville. Operating around

80 buses, paratransit Lift vehicles, and downtown trolleys. KAT carries

around 3.2 million passengers annually.

Amenities Manager (2009-Present)

Managed all bus stops, benches, and shelters for the City of Knoxville.

Maintained open dialogue with city purchasing.

. Wrote specifications of bids sent to the City Buyers for general

procurements.

. Obtained quotes for all purchases under the city's limits for open bids.

. Determined safe and convenient locations for use as bus stops.

. Work with City engineers, lawyers, and maintainance departments to

determine easement rights.

Sea Ray Boats, Knoxville, TN (2004-2008)

Sea Ray is the world's largest manufacturer of superior quality pleasure

boats, producing more than 40 models ranging from 18 to 68 feet.

Parts and Accessories Specialist (2006 - 2008)

Successfully managed incoming calls for customer service and purchasing

inquiries. Maintained open lines of communication between customers and

vendors.

. Ensured customer satisfaction

. Analyzed reports and successfully reduced open invoices from 30 days to

20 days

. Consistently set the bar on incoming Customer Service calls for my

department

. Tracked, recorded, and reported data on incoming phone calls, order

entries, and item returns

. Recognized the need for and created Return Goods Authorization exception

form

Inventory Control Specialist (2004 - 2006)

Managed the electrical aisle in a manufacturing plant. Maintained

inventory to lower the overhead without sacrificing production.

. Reduced aisle overhead through active inventory control

. Improved aisle productivity, through item relocation and part

reassignment

. Ensured timely delivery of parts to the production line

Jeld-Wen Millwork Masters, Knoxville, TN (2002 - 2003)

JELD-WEN, inc., is the world's leading manufacturer of reliable windows and

doors. Combined, JELD-WEN divisions have sold hundreds of millions of

window and door units nationwide and globally.

Buyer

Managed $4 million inventory for an onsite manufacturing plant.

Collaborated with other Jeld-Wen plants to ensure that they had required

parts for production.

. Handled 3,000 item on hand inventory, including daily physical counts,

transfers, and daily orders

. Reduced on hand inventory as needed to be within company guidelines

. Strengthened open communications with other Jeld-Wen plants to insure

proper product shipments

. Consistently worked with sales to ensure all special ordered items

arrived in a timely manner

Omni Healthcare, Knoxville, TN (1996 -2002)

Omni Healthcare is a provider of Durable Medical Equipment and tube feeding

supplies that services Nursing Homes and home bound patients across the

Southeast.

Buyer, Knoxville, TN (2000 - 2002)

Handled all forecasting and inventory for local warehouse. Maintained the

stock to insure all products were within expiration dates and ready to use.

. Established minimum inventory levels to meet customer demands

. Led implementation of company-wide software (Turns) for the

Warehouse/Distribution Department

. Supervised 3 warehouse employees and private fleet for local and out of

state deliveries

. Facilitated opening of second warehouse in Memphis which housed $500,000

inventory

Account Manager, Knoxville, TN (1996 - 2000)

Maintained and submitted all patient claims and records. Worked with

Medicare to process claims.

. Developed new computer program to help calculate patient's monthly needs

. Monitored patients records to ensure proper care

. Processed all Medicare invoice submittals

EDUCATION

Masters of Art in Organizational Management, Tusculum College, Knoxville,

TN. 2006

Bachelor of Science in Organizational Management, Tusculum College,

Knoxville, TN. 2003

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