Post Job Free
Sign in

Manager Customer Service

Location:
Lebanon, TN, 37087
Posted:
July 20, 2010

Contact this candidate

Resume:

Steve D. Parks, cpim

*** ****** ******, *******, ** 37087

(cell) 615-***-****

Email: abl1lh@r.postjobfree.com

MATERIALS MANAGEMENT

Professional Profile

A hands-on, senior-level professional with extensive experience in

purchasing, manufacturing, inventory control, receiving, shipping, and

planning. Accustomed to P&L responsibility, including corporate asset

management and development. Commercial import experience throughout

European and Asian markets. APICS certified. Experienced in Microsoft

Excel and Word.

Selected Accomplishments

. Recruited and trained buyers/planners for a start-up operation.

Implemented an MRP system where none had existed in the factory

previously. Responsible for developing, implementing, and maintaining

forecast information. Worked closely with Accounting on high dollar

procurement.

. Increased inventory accuracy from 73% to 95% in 90 days by documenting

and implementing new procedures and a cycle counting program while

improving warehouse housekeeping dramatically.

. Relocated to Indiana to take over the control of the Materials

department. Redesigned the warehouse for faster throughput and more

efficient shipping. Reports included logistics, cycle counters,

purchasing, and warehouse supervisors.

. Participated on a team that created reports for tracking and evaluating

supplier performance. Key performance factors included quality, on-time

delivery and pricing information.

. Supervised and managed up to 55 manufacturing/assembly employees.

. Initiated cost savings of $50,000 through transportation analysis, as

well as the resourcing of key components.

EMPLOYMENT HISTORY

MEDIAmail Packaging and Fulfillment

Supply Chain Manager - Logistics Manager

2005 - Present

Solectron Global Services, Louisville, KY

2001 - 2004

Procurement and Inventory Planning Manager

CPS Corporation, Franklin, Tennessee 1999 - 2001

Purchasing Agent/Buyer

First Source Furniture Group, Nashville, Tennessee 1994 - 1999

Material Control Team Leader/Purchasing Agent/Buyer

Service Merchandise, Brentwood, Tennessee 1992 - 1994

Receiving, Shipping, Customer Service Manager

Pelikan, Inc., Franklin, Tennessee 1985 - 1992

Materials Manager

EDUCATION

Bachelor of Business Administration, 1999

Cumberland University, Lebanon, Tennessee



Contact this candidate