Manager Sales

Gaylene Wendle

*** ***** **** ****** - ******, WI 54016 - 715-***-****

*******@*******-*******.***

PROFILE

. Results-oriented, decisive leader with proven success

. 20 years' management and HR experience with focus hotel

. 24 years' accounting experience in hotel and tax company

. Track record of increasing sales and growing bottom line

. Consistently ran a GOP of over 50%

. Bachelor of Business Administration

. PC literate with working knowledge of MS Office Suite, Windows XP, and

Internet

PROFESSIONAL EXPERIENCE

MANAGEMENT

. Directed a staff of 23 team members in a hospitality environment

. Hired, fired, trained, disciplined and evaluated as many as 25

employees throughout career

. Created employee incentive, development, and task-monitoring programs

. Prepared annual budget development; assumed accountability for hotel's

P&L

. Oversaw ordering, scheduling, and inventory levels

. Ensured customer satisfaction by inspiring and leading a knowledgeable

and courteous staff

ACCOUNTING SKILLS

. Accounts receivable and accounts payable

. Invoicing and monthly statements

. General ledger management

. Journal entries and accruals

. Budget administration

. Successfully completed monthly P&L

. Prepared state sales tax return

. Year end 1099's

HUMAN RESOURCE SKILLS

. Managed employee benefits

. Prepared semi-monthly payroll

. Recruited team members via in-house job postings and advertising

campaigns

. Updated training manuals; coordinated and oversaw internal training

courses

. Maintained knowledge of changing labor and safety regulations

PROFESSIONAL EXPERIENCE

SIERRA SUITES, Sierra Vista, AZ, General Manager

1990 - 2010

MOUNTAIN VIEW INN, Sierra Vista, AZ, Controller

1988 - 1990

RIGGSBY ENTERPRISES, Sierra Vista, AZ, Office Manager/Bookkeeper

1986 - 1988

EDUCATION

BS; in Business, CHADWICK UNIVERSITY, Birmingham, AL

1994

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