Customer Service Human Resource
Resume:
IVY CHAMBERS
Albuquerque, NM 87109
*********@*****.***
Professional Summary:
Ability to lead in any situation. Works well in cross-functional
teams. Thoroughly completes assigned tasks. Plans and executes tasks
in an organized manner. Handles confrontation in a calm and positive
manner. Effectively able to adjust to change.
Education:
Bachelor of Business Administration in Human Resource Management
Harding University Searcy, AR
GPA 3.0
Graduated
December 2008
Employment History:
HR Service Associate May 2009-
Present
Fidelity Investments
Albuquerque, NM
. Administer health care and pension benefits to employees and
retirees
. Resolve questions about benefits and assist in the resolution of
issues
. Develop successful problem solving skills
Marketing Representative
February 2009- May 2009
Car Crafters
Albuquerque, NM
. Created and implemented various marketing for insurance agents
and dealerships
. Promoted Car Crafters by making personal visits to prospects
. Provided specialized customer service to new customers
Human Resource Intern
January 2008- May 2008
Harding University
Searcy, AR
. Developed and presented seminars on personal finance and resume
writing
. Posted online employment opportunities for students and alumni
. Improved Microsoft office skills through application of
different programs
Administrative Assistant
September 2005- December 2008
Harding University, Campus Activities Board
Searcy, AR
. Promoted marketing skills through various creative
advertisements for school events
. Managed concert ticket and finance operations
. Improved communication skills as a liaison between students and
employer
Accomplishments:
. Society for Human Resource Management, Vice President
. Society of Human Resource Management - Member
. Employee of the month
. Kudos from participants for exemplary customer service skills
. Experienced with Microsoft Office Products such as: Word, Excel,
and PowerPoint
Contact this candidate