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Quality Assurance Management

Location:
Millington, TN, 38053
Posted:
August 12, 2010

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Resume:

DOYCE R. WHEELER, CHSP

*** *** **** *****

Millington, TN 38053

E-mail: abl1eb@r.postjobfree.com

Cell Phone: 901- 240-7262

ACHIEVEMENTS:

Developed, wrote and implemented all Plant Operations and Maintenance and

Safety Management policies and procedures. Results: Better informed,

trained and safety conscious employees.

Worked with the Alabama Department of Economic & Community Affairs on

acquiring grants for the installation of numerous energy projects. Results:

the facility received new energy efficient equipment and maintenance cost

as well as utility bills reduced. Also, as a result of the numerous

projects I implemented, I was awarded Energy Manager of the Year by the

Alabama chapter of the Association of Energy Engineers in 1993.

Managed the change out of major air handling units that involved scheduling

shut downs to correspond with surgery schedules. The project was in

progress for almost a year at a cost of $1,057,000.00. Results: Resolved

the problem of not having sufficient airflow in certain areas of the

building, NFPA codes were met, better temperature and airflow control,

savings generated from reduced maintenance cost, better energy efficiency

and happier employees and patients.

EXPERIENCE:

August, 2004 -March, 2009:

Regional Medical Center @ Memphis, TN - Plant Engineer:

Administered and supervised the preventive maintenance program to ensure

the uninterrupted operation of facility equipment, including HVAC,

mechanical and electrical equipment, plumbing systems, gas systems, fire

protection systems, elevators, pneumatic systems, fire and smoke doors and

walls, ceilings, flooring, mill-work, door hardware, dietary equipment and

other general building equipment. Managed numerous capital equipment

installations and build-out projects from initiation stage to the closing

stage. Worked with architects, engineers and trades people throughout

project process to assure projects were completed on time and within

budget. Ensured the Medical Center was in full compliance at all times to

meet state regulatory requirements as well as JCAHO Environment of Care

Standards for Life Safety and Utilities Management, completion of all

inspections, tests and maintenance requirements, participating in safety

committee meetings, and other committees as well.

April, 2003-July 2004: Aramark Account: Director of Facility Services,

University of Tennessee Bowld Hospital:

Planned, organized, coordinated, directed and controlled all facility

operations functions. Administered and supervised the preventive

maintenance program to ensure the uninterrupted operation of facility

equipment, including HVAC, mechanical, electrical, plumbing, gas, fire

protection and pneumatic systems. Responsible for managing a staff 10 FTE'S

and the day to day operations of all physical facilities to ensure that all

operations, maintenance, and management standards were met in a cost

effective, safe and energy efficient manner. Responsible for managing

facility operations in accordance with approved operating guidelines

Reviewed and approved expenditures for tools, equipment, supplies,

materials and additional contract requirements. Prepared and managed the

facility operations and capital budgets. Managed, directed and scheduled

day-to-day and long-range activities. Ensured that the facility services

staff were properly following policies and procedures. Managed and

supervised facility personnel including hiring, firing, promotions,

recognition, discipline, and performance management. Planed, directed, and

monitored the performance objectives of the facility services personnel.

Established performance measures and implemented corrective actions to

bring about required positive change. Managed vendor and subcontractor

specifications, problem/issues and performance. Provided technical

expertise and guidance to facility staff. Provided technical and management

direction for all Facility Management Services and utilized all resources

to reduce costs and increase patient/customer satisfaction. Encouraged

employees involvement in quality assurance and continuous quality work

improvement. Effectively dealt with patients, doctors, visitor and staff at

all levels. Managed capital equipment installations and build-out projects.

Ensured regulatory compliance with state, local and JCAHO Environment of

Care Standards for Life Safety including the development and completion of

the facility Statement of Conditions. Completion of all inspections, tests

and maintenance requirements as well as participating in safety and other

committee Meetings.

December 2002-April, 2003

Facility Operations Manager, Lexington Fayette County Health Department:

Responsible for all physical facilities; physical plant operations &

capital budget; supervision of physical plant personnel, supervision of new

construction and remodeling of facilities; repair and maintenance, contract

negotiation regarding housekeeping and supporting services of facilities,

code compliance, safety management, energy management, problem solving and

performance evaluations. Responsible for managing the day to day operations

of all physical facilities to ensure that all operations, maintenance, and

management standards were met in a cost effective, safe and energy

efficient manner. Responsible for managing facility operations in

accordance with approved operating guidelines Reviewed and approved

expenditures for tools, equipment, supplies and materials. Managed the

facility operations and capital budgets. Managed, directed and scheduled

day-to-day and long-range activities. Ensured that the facility services

staff were properly following policies and procedures. Managed and

supervised facility personnel including hiring, firing, promotions,

recognition, discipline, and performance management. Planed, directed, and

monitored the performance objectives of the facility services personnel.

Established performance measures and implemented corrective actions to

bring about required positive change. Managed vendor and subcontractor

specifications, problem/issues and performance. Provided technical

expertise and guidance to facility staff. Provided technical and management

direction for all Facility Management Services and utilized all resources

to reduce costs. Encouraged employees involvement in quality assurance and

continuous quality work improvement. Effectively dealt with patients,

doctors, visitors and staff at all levels. Managed capital equipment

installations and build-out projects. Ensured regulatory compliance with

state, local standards for Life Safety.

January 2000-December, 2002, Self- Employed

Internet Marketing Business - Responsibilities included Marketing, Website

Design, Development and Promotion, cost accounting and tax reporting.

November 1999 - December 2000 - Service Master Contract Account Director of

Physical Plant & Facility Services, Asbury College, Wilmore, KY

Planned, organized, coordinated, directed and controlled all Physical Plant

functions and coordinated with other facility directors in implementing

projects. Responsible for supervision of 3 management personnel & 35

physical plant personnel, supervision of new construction and remodeling of

facilities; repair and maintenance, preventive & predictive maintenance of

all Plant Operations equipment, housekeeping services, landscaping &

grounds management. Ensured that all operations, maintenance, and

management standards were met in a cost effective, safe and energy

efficient manner. Responsible for managing facility operations in

accordance with approved operating guidelines. Reviewed and approved

expenditures for tools, equipment, supplies, materials and additional

contract requirements. Managed the facility operations and capital budgets.

Managed, directed and scheduled day-to-day and long-range activities.

Ensured that the facility services staff were properly following policies

and procedures. Responsible for hiring, firing, recognition, discipline and

performance management. Established performance measures and implemented

corrective actions to bring about required positive change. Managed vendor

and subcontractor specifications, problem/issues and performance. Provided

technical expertise and guidance to facility staff. Provided technical and

management direction for all Facility Management Services and utilized all

resources to reduce costs and increase student/customer satisfaction.

Encouraged employees involvement in quality assurance and continuous

quality work improvement. Effectively dealt with students professors,

visitor and staff at all levels. Managed capital equipment installations

and build-out projects. Ensured regulatory compliance with federal, state,

and local regulatory agencies.

July 1989 - November, 1999 - Division Director of Facility Operations Bryan

Whitfield Memorial Hospital, Demopolis, AL

Planned, organized, coordinated, directed and controlled all facility

operations functions. Managed 5 Management reports and 50 fte's. Provided

leadership for the delivery of plant operations, energy management and

maintenance within the facility. Administered and supervised the preventive

maintenance program to ensure the uninterrupted operation of facility

equipment, including mechanical and electrical equipment, plumbing systems,

gas systems, fire protection systems, elevators and other general facility

equipment. Monitored energy usage and managed energy through the use of a

building automation systems to control temperature and equipment throughout

the facility to assure patient comfort as well as energy cost reductions.

Ensured the facility was in full compliance with all federal, state and

local regulatory agencies as well as compliance with the JCAHO Environment

of Care Standards for Life Safety and Utilities Management. Responsible for

the development and completion of the facility Statement of Conditions.

Responsible for the completion of all inspections, tests and maintenance

requirements. Participation in safety committee meetings, and other

committees as well.

Developed work schedules, assured needed materials and parts were available

as needed and recommended specialty contractors as circumstances indicate.

Provided input to the CEO regarding projected labor costs, contractor

costs, budget requirements, and identifying energy and other cost savings.

Prepared the annual operational and capital budget to provide necessary

funds for salaries, benefits, supplies, materials, parts, contracted labor,

training, travel and equipment upgrades. Communicated routinely with key

personnel, department directors, employees, contractors and other key

personnel who were affected or received services.

PROFESSIONAL CERTIFICATIONS/TRAINING

Certification in commercial and industrial HVAC & Refrigeration, Bessemer

State Technical College, Bessemer, Alabama

Certification in commercial and industrial plumbing, Bessemer State

Technical College, Bessemer, Alabama

Certification in commercial, and industrial electricity, Bessemer State

Technical College, Bessemer, Alabama

Certification in carpentry/building construction, Bessemer State Technical

College Bessemer, Alabama

Maintenance Management Certification, University of Alabama

Safety Professional Certification, Board of Healthcare Safety Professionals

Numerous other Technical and Managerial Seminars

EDUCATION

Bachelors degree, Trevecca University, Nashville, TN

Course work toward MBA, Baker College, Flint, Michigan



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