Manager Operations
Resume:
MICHAEL ALLIGOOD
Franklin, Tennessee 37064
abl19f@r.postjobfree.com
SENIOR MANAGER
Highly accomplished dedicated professional with experience in successfully
managing business operations and providing strategic vision, operational
leadership, and increased revenue. Expertise encompasses operations and
business development and increasing profits and performance.
SIGNIFICANT ACCOMPLISHMENTS
Successfully implemented 4 new operations with annual revenue of 4 million
dollars in less than 6 months.
Implemented a 4 million dollar nightly auto parts distribution network
utilizing tractor trailers in less than 6 weeks. Process included facility
design layout and build out construction.
As the General Manager in Tennessee for Courier Dispatch/Velocity Express,
revenue increased by 425% during a 6 year period and was one of the most
profitable operations within the company.
PROFESSONAL EXPERIENCE
ZIP EXPRESS - Nashville, Tennessee
Branch Manager - Oversee local operation and business
development on a regional level.
Accomplishments
. Responsible for $250k in annual revenue during first year of
employment.
. Stabilized service levels.
. Developed relationship with major pharmaceutical account.
. Provided analytical support for other operations within company.
AEROPOINT DELIVERY SOLUTONS SE - Nashville, Tennessee
Vice President of Operations - Responsible for the development and
expansion of operations throughout the Southeast. Staff consisted of
2 Regional Managers, 6 employees, and 70 drivers. Company was
acquired by Express Courier in April of 2008.
Accomplishments
. Created the standardized cost model for the Ground Operations.
. Created proposal templates and engaged in numerous proposals to
National accounts in Banking, Pharmaceutical, and Medical fields
thus creating company recognition and developing relationships.
. Development of Atlanta ground operation.
. Increased Tennessee Revenues through non-banking accounts.
. Creation of Line Hauls from Nashville to Memphis and Louisville.
CD&L - Nashville, Tennessee
District Manager - Responsible for the Central District consisting of
10 operations located in Georgia, Indiana, Michigan, Ohio, and
Tennessee. Annual revenue for the district was $14 million. Staff
included 10 Terminal Managers, 22 employees, and 240 drivers. All
operations were profitable and overall EBITDA margins for the district
increased from 7.3% to 10%. Company was acquired by Velocity Express
in September of 2006.
MICHAEL ALLIGOOD PAGE 2
Accomplishments
. Inserted new management team and changed the settlement method
resulting in less than 10% turn over in the past 12 months for a
significant home delivery account.
. As a result of delivering exceptional service levels was able to
negotiate a 2 year extension and significant rate increase with
a large distribution account.
. Successfully moved the Atlanta facility, negotiated a new lease,
and purchased equipment to accommodate a new home delivery
account.
. Established monthly meetings with Terminal Managers to review
P&L's and provided trend analysis and graphs to illustrate
shipment volumes. This moved into action a plan to optimize
routes as a result of decreasing volumes.
. Implemented an Auto Parts Distribution network in East Tennessee
and negotiated lease contracts with Bush Leasing for semis and
straight trucks to support the network.
. Developed a home delivery model to convert employee drivers to
independent contractors based on a per delivery commission
structure.
VELOCITY EXPRESS - Nashville, Tennessee
Senior Network Manager - Responsible for the Southeast Region
consisting of 17 branches located in the Carolinas, Georgia, and
Tennessee. Annual revenue for the network was $36 million. Staff
included 4 General Managers, 17 Terminal Managers, 55 employees, and
more than 600 drivers.
Accomplishments
. Successfully improved operating margins 4% by converting all
employee drivers to independent contractors. This action
eliminated accident cost and significantly reduced insurance
cost.
. Upon being assigned P&L responsibilities for Alabama and
Arkansas reduced cost and increased revenue thus improving
EBITDA margins by better than 5%.
. Selected and negotiated 6 facility leases and designed the floor
plans of each.
. Reduced overhead in the 5 state area by 20%.
. Regarded as a strong Regional Manager with the ability to
improve bottom line results as evidenced by being awarded
greater responsibility.
. Developed a delivery solution for a large pharmaceutical
distributor located in Birmingham, Alabama with delivery
requirements to 25 stores in the Kentucky area. During the next
year the store count would grow to more than 200 stores and the
delivery network would grow to include Kentucky, Indiana, Ohio,
and West Virginia.
EDUCATION
GEORGIA SOUTHERN - Statesboro, Georgia
GEORGIA INSTITUTE OF TECHNOLOGY - Atlanta, Georgia
Engineering Core Coursework
References Furnished Upon Request
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