Customer Service Engineering

Nikita Petrosyan

***** *. **** **. ***. ***

Baton Rouge, LA 70809

Phone: 716-***-**** E mail:

*********@*****.***

Provide technical and personal strengths to creatively support the standards of a dynamic engineering

Objective

or research facility; applying for a full time position

University at Buffalo, The State University of New York

Education

Bachelor of Science, Chemical & Biological Engineering, May 2010

• GPA: 3.64/4.00

FMC Corporation, Middleport, NY

Relevant

Chemical Engineer Intern (June 2009-August 2009)

Experience

• Worked closely with operators to write and develop a robust manual of standard

operating procedures for the wastewater treatment facility two months prior to deadline

• Analyzed the process efficiency of the wastewater treatment facility and discovered

simple improvements, in the form of recycle streams, to increase wastewater throughput

by 5 to 10%

• Attended multiple meetings addressing the formulation of a pyrethroid based

insecticide product and made a key recommendation for dramatic improvement of shelf

life

• Evaluated process equipment by performing momentum balance calculations and

comparing expected values to actual field data

• Designed tests to obtain plant parameters where instrumentation was unavailable,

and collaborated with maintenance personnel to successfully perform the experiments

Clubs & Department of Chemical and Biological Engineering, University at Buffalo

Organizations Undergraduate Research, Mckittrick Group (May 2009 – Dec 2009)

• Assisted in research investigating the effect of dye doping on the electrochemical activity of

titania photocatalyst

• Characterized the surface area, composition, and performance of the catalytic materials

Engineering Impact on Society, University at Buffalo

Co-Leader of Carbon Capture and Storage Study (September 2008 – May 2009)

• Developed, organized, and led a project that investigated the operating cost and feasability of

carbon sequestration for a locally proposed petroleum coke gasification plant

• Utilized UniSim® process simulation software to calculate overall energy consumption of

carbon dioxide drying, compression, and frictional head loss in piping

• Attended public Q&A sessions held by the company where local politicans and community

residents asked questions and raised concerns in regards to the proposed plant

American Institute of Chemical Engineers, University at Buffalo (October 2007 - Present)

• Participated in the evaluation of associate professor candidates for an opening in the

Department of Chemical and Biological Engineering

Employment ITA Airport Taxi Service, Inc. Cheektowaga, NY

Taxi Starter (April 2006 – June 2009)

• Managed the taxi fleet at the Buffalo-Niagara International Airport and actively improved the

customer experience by preventing disputes between taxi drivers

• Dispatched international passengers and drivers for Niagara Airbus Inc., and served as an

onsite customer service representative

• Attended the Ground Transportation Desk and developed share-a-ride programs to improve

sales and reduce ground transportation costs for customers

Chemical & Biological Engineering Student of the Year (University at Buffalo, 2010), Ronald

Awards &

Roskens Scholastic Achievement Award (Sigma Tau Gamma Fraternity), Presented at Dean's

Honors

Advisory Council Meeting (University at Buffalo, 2010), Tau Beta Pi Member (Engineering

Honor Society)

Skills Computers: UNISIM/HYSYS, Maple, MATLAB, C++, MS Office, MS Visio, Piping &

Instrumentation Diagrams

Languages: English, Russian

Contact this candidate