Angel Taylor
abl155@r.postjobfree.com
Saint Louis, MO 63112
Objective: To obtain a full time position that will enable me to use my strong customer service skills,
interpersonal skills, decision making skills, and my ability to work well with people.
Experience:
Angel’s Early Childhood Educational Service January 2005/ Present
Saint Louis, MO Daycare Assistant/ Secretary
• Assist children ages 3 and up with cognitive recognition activities
• Created weekly educational development programs for students
• Assist with billing and payment processing
• Conducts classroom activities that promote the social, developmental and educational
growth of children.
• Participates in planning and supervising daily and long-range activities.
• Responsible for children’s health, safety and physical needs..
• Communicates with parents about children’s progress and problems.
• Maintains medical and attendance records.
• Supervises student or temporary employees during a minor portion of the employee’s
work time.
United Health Care March 2008/ April 2010
Maryland Heights, MO Customer Care Professional
• Accept incoming calls quoting medical insurance benefits
• Assist customers with billing and payments of medical claims
• Locate and interpret complex information from a number of databases.
• Consistently meet established productivity, schedule reliability, attendance, and quality
standards
• Provide excellent customer service to both broker and employers.
• Respond in writing to broker inquiries using pre-approved letters.
Convergys November 2006/ March 2008
Arnold, MO Customer Service & Sales Representative
• Track and troubleshoot AT&T cellular phones
• Filed invoices and purchase orders
• Answered incoming calls from AT&T customers and prospect customers
• Placed equipment orders and updated account information
• Increased credit card customer base by 20% in less than 1 year as sells representative
• for AT&T
Education
Soldan International High School 2001-2005
Diploma
Patricia Stevens College 2009-present
Pursing Associates/Bachelors in Fashion Marketing and Merchandising
References:
Available upon request