GREGORY T. GRIMES
Ebensburg, Pa 15931
Mobile: 814-***-****
Email: ***********@*******.***
Automotive Industry Professional
Positions of Interest:
* General Manager
* Organizational Sales Director
* Dealer Client Consultant
* Fixed Operations Director
* Variable Operations Director
* National Accounts Director/Manager
I am a dynamic and competitive automotive management professional with
over 13 years experience in retail automotive. I am an imaginative and
innovative individual with proven management, sales, finance, used car
management, advertising, marketing and new business development skills. I
have forged a history of leadership and team building and I have tested
experience focusing on significant profit, volume, and customer
satisfaction achievements, which illustrate the ability to combine cost
control, revenue growth and process improvements, through effective staff
training and motivation. I am a born leader with a focus not only on the
needs of my team but also my client's. I am honest and reliable and I feel,
a true asset to any organization.
PROFESSIONAL EXPERIENCE
NATIONAL AUTOMOTIVE EXPERTS, Cleveland, OH 9/2009 - Present
National Sales Manager
- Responsible for new Agency as well as Dealership account development
and relationship management
- Account implementation, training and maintenance based on Dealership
or Agency's specific goals and practices.
- Train F&I on the presentation of Finance and lease options, as well as
all applicable products to all customers
- Model, use, and reinforce the interview and menu presentation on 100%
of deals and ensure F&I does the same
- Work with product representatives to develop and hone sales skills and
custom closes
- Develop and monitor programs in each store to boost product sales
originated on the sales floor and service drive
THOMAS CHEVROLET, SUBARU, CADILLAC, Bedford, Pennsylvania
6/2009 - 9/2009
General Manager/Partner
- Responsible for overseeing day-to-day Operations for a Chevrolet,
Subaru, & Cadillac multi-franchised retail facility with
50+ employees.
- Supervised staff of over 10 Sales Representatives, 2 Sales Managers, &
1 F&I Managers in the Sales Departments
- Increased sales from under 50 to over 70-80 retail units per month
- Increased total deal profit to more than $3,000 per vehicle.
- Personally refined the process of merchandising new car inventory,
monitored pre-owned trade-ins, running daily Sales meetings, hiring,
desking deals, and helped coordinated all advertising initiatives.
- Motivate staff, evaluate individual performance and offer guidance to
improve overall performance.
- Increased overall dealership profitability through creative F&I, used
car and fixed ops process reefing.
- Developed strategic marketing plans focused on increasing sales
volume, expanding market penetration,
rebuilding brand name, and improving customer satisfaction
levels.
Created an environment of mutual trust and respect, demanded
the highest ethical standards from staff and management.
DEALER TRACK INC, Western, Pennsylvania 11/2006 - 6/2009
District Sales Manager
- Consultative selling of "on demand" software products to dealers,
including DMS, electronic
contracting, electronic application submission, electronic desking and
electronic menu tools
- Pro-actively engaging the dealer client though a mix of cold calling
and strategic account research
- Personally credited with re-building a designated territory to produce
3 consecutive year over year doubling of set goals.
- Personally responsible for over $1,000,000 in total NEW contract
revenue for 3 consecutive years.
- Personally responsible for an 88% dealer subscription rate year over
year for 3 consecutive years.
GREGORY T. GRIMES
Page Two
HSBC AUTO FINANCE, Western, Pennsylvania 7/2005 - 11/2006
District Sales Manager
- Development and management of a Division best, 60+ dealership finance
portfolio in Western and Central Pennsylvania
producing over $40,000,000 in retail installment contracts per year
through earning new accounts as well as developing existing accounts.
TEAM MOTOR LINCOLN, MERCURY,VW, NISSAN, & OLDS, Johnstown, Pennsylvania
2004 - 7/2005
Sales Manager/ Finance Manager
Responsible for TO's, Sales Training, & Inventory Control in
the Sales Department.
Conduct regularly scheduled training sessions to maximize
productivity and ensure superior customer service.
Structured Deals with 100% TO and customer follow up before
and after the sale.
Implemented selling and follow up processes to ensure
maximizing each customer opportunity.
Directly responsible for dealership's top region rank for
CSI achievements with excellent customer satisfaction scores.
MAIN STREET CHEVROLET, Carrolltown, Pennsylvania 1997 - 2002
General Manager
- Responsible for day-to-day dealership operations.
- Responsible for providing operational direction and support through
strategic planning expertise.
- Personally refined the process of merchandising new car inventory,
monitored pre-owned trade-ins, running daily Sales meetings, hiring,
desking deals, and helped coordinated all advertising initiatives.
- Motivate staff, evaluate individual performance and offer guidance to
improve overall performance.
- Increased overall dealership profitability through creative F&I, used
car and fixed ops process reefing.
- Developed strategic marketing plans focused on increasing sales
volume, expanding market penetration,
rebuilding brand name, and improving customer satisfaction
levels.
INDUSTRY RELATED TRAINING
General Motors Management Training & Seminars
Reynolds & Reynolds, ADP, Higher Gear, E-Lead, Dealer Track Computer
Training
Sales Force, Auto Soft, Arkona, Menu Advantage, Promax Computer Training
LEADERSHIP & DEVELOPMENT
Two Time University Division All American - Wrestling
FCA (Fellowship of Christian Athletes) and Youth Sports Camp Counselor
Psychology Club Vice President
High School and College Wrestling Coach
EDUCATION
University of Pittsburgh, Johnstown, Pennsylvania
Bachelors Degree in Psychology & Communications 2004
(non-conferred)