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Customer Service Manager

Location:
Syosset, NY, 11791
Posted:
August 13, 2010

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Resume:

Shaun Mottley

** ******* ******

abl0zc@r.postjobfree.com

Syosset, NY 11791 Cell: 1-

347-***-****

SUMMARY: A savvy results-oriented finance professional with comprehensive

knowledge in credit underwriting, origination, structuring and risk

management, with approx. $65MM in new credits added in 2 years, seeking a

position where these skills will add similar or greater value. Core

competencies include:

Risk analysis Credit Evaluation Banking Client Relations Asset-

Based Lending Billing and Collections Reasoning Exit Strategy Workout

Situations Customer Service Risk Management & Monitoring Product

knowledge Loan Servicing Sales.

EDUCATION:

New York University, SCPS, New York, NY CFP Candidate

Nov 2010

M.B.A. INTERNATIONAL BUSINESS Minor: Statistics. Baruch College, New York

NY Dec 2006

B.A. FINANCE AND INVESTMENTS Minor: Accounting. Baruch College, New York

NY

FORMAL CREDIT TRAINING The Bank of New York Mellon, NY

Mar 2003

CAPITAL MARKETS TRAINING The Bank of New York Mellon, NY August 2004

WORK EXPERIENCE:

Citigroup Global Wealth Management Long Island City, NY July 07

- May 10

Assistant Vice President

Accurately and efficiently evaluate credit applications for asset-based &

unsecured lending. Report to Senior Credit Director, interfaced with

MorganStanley Smith Barney Financial Advisors, Capital Markets

representatives, Citi Bankers and clients. Originated, negotiated and

delivered secured and unsecured loans, letters of credit, and derivatives

which increased portfolio by 5% annually and contributed to overall bottom-

line profitability of department.

. Stream-lined numerous tasks to manage credit risk and exposure for an

assigned portfolio; initiates credit modifications and risk

upgrading/downgrading, financial reporting, collateral security, audit

schedule; initiates transfers to workout where appropriate. Decreased

write-offs by 15% by successfully negotiating payment plans with

delinquent clients.

. Boosted revenue by 3% by exploring cross-sell opportunities based on

periodic review of financial statements.

. Taylored underwriting process by creating standardized forms to track and

report Equal Opportunity Act/Fair Lending/ Reg. B. notification and

compliance procedures. Reduced incidental reporting errors by at least

40%.

. Advised on implementation of system to monitor creditor exposure (Pre-

settlement exposure, margin lending or PSE/PSLE), and tie-in trading and

loan documentation (ISDA Master Agreement & Loan Agreements) and

margin/collateral requirements for Derivative and FX transactions

executed through Capital Markets trading.

. Declined several multi-million dollar deals which posed credit and bank

reputational risk after conducting due diligence by reviewing compliance

information, industry analysis, and sensitivity testing of financial

information utilizing cash flow models. Based on my investigations deals

contained fraud in the transaction.

. Co-Managed & structure under turbulent market conditions a commercial BIC

program to meet FRB of NY guidelines to qualify pledged collateral for

discount window purposes based on FRB guidelines of loan administration

controls, asset quality, asset valuation, documentation practices and

regulatory inspections.

. Co-Managed audit projects to assign internal risk rating & restructure

department credit portfolio in accordance with firms' newly designed risk

rating methodologies. Successfully completed entire project in 3 month

period.

The Bank of New York Mellon Private Client Services New York, NY

Mar 03 - July 07

Assistant Treasurer

Managed portfolios of margin, non-margin loans, mortgages and consumer

credit lines promoted to High Net-Worth individuals utilizing marketing

strategies focusing on Total Client Experience. Assured high credit quality

by gathering and analyzing deals retention, slippage & loss statistics and

negotiated effective workout strategies.

. Analyzed, tracked, trend and reported loan undermargin situations,

mortgage pricing concessions, annual review status, and past due fees

status to management and Mortgage Pricing Committee.

. Generated, structured and negotiated fee based and credit business

(secured and unsecured) in coordination with RM/BDO, T rust Dept., and

Custody Advisory based on appropriate credit guidelines and procedures.

. Coordinated with the functional areas of Risk Finance to develop client

solutions, addressing underwriting, credit, accounting, claims, risk

transfer, tax and legal issues.

. Prepare and/or review transaction documents prior to closing to assure

both compliance with internal Risk Management Procedures and Credit

Committee guidelines.

. Assisted in the preparation of credit approval request memorandum

("CAR"), which support the valuation of companies and the economics of

proposed transactions and identify major risks and mitigants utilizing

cash flow and risk adjusted modeling.

. Provide in depth financial analysis of historical financial statements

and operating information, and identifying important value determinants

and risks, using knowledge of accepted accounting principle, model

design, and financial analysis.

. Focus on daily execution of how to restructure a workout loan or lease.

Analyze and manage assigned portfolios to maximize loan recovery through

proactive working out, restructuring, and other resolutions

The Bank of New York Corporate Banking Southern U.S. Region New York,

NY Jan 02 - Mar 03

Credit Analyst

. Oversaw/managed a portfolio of leveraged loans. Responsibilities include

ongoing financial statement, industry, collateral, and valuation

analysis, preparing borrower status reports, identifying risk areas and

exit strategies, and making follow-on investment recommendations to team

leader / senior portfolio manager. Monitored and report syndicated

account variances, and reconciled billing issues by working with

administrators.

. Responsibilities also include originating, underwriting, structuring and

closing direct and syndicated loans and Letters of Credit ($10MM +) while

achieving structure and pricing in adherence with bank policy.

Additional responsibilities include cross-selling all other applicable

bank products/services (e.g., Capital Markets, Interest Rate Derivatives,

Cash Management, Corporate Trust, etc.) while monitoring the credit

relationships ensuring ongoing compliance with approved terms/conditions.

Review existing relationships with credit administration at intervals

consistent with bank policy.

. Reviewed and assessed legal documents, including Credit Agreements,

Intercreditor Agreements, Indentures, etc. and the relationships of

various parties within capital structures.

. Evaluated and prepared recommendations regarding requests from borrowers

for amendments, waivers, and consents to credit facilities.

. Conversed with management of investment companies, Agent Bank contacts,

and other lenders individually in conjunction with Portfolio Manager to

gain greater understanding of performance, outlook, and requests from

portfolio companies.

. Monitored, analyzed, and reported changes in borrowers' credit worthiness

and contract compliance, while ensuring ongoing compliance with approved

terms/conditions and internal credit policies.

. Assisted in the process of soliciting and managing Bank of New York's

agented or co-agented credit facilities within the syndicated industry.

This includes working with the Syndicated Lending Division to originate,

underwrite, structure and close/service syndicated loan relationships.

The Bank of New York Corporate Banking Administration New York,

NY June 99 - Mar 02

Account Administrator

Established facility structures and booked cayman, IBF and FX loans with

Treasury Dept on daily basis.

Monitored and report account variances, and reconciled billing issues by

working with administrators.

. Review legal documentation to accurately reflect loan system accounting

records at set-up, initial funding and subsequent loan activity;

including advances, paydowns, roll-overs and re-pricings.

. Ensure the accuracy of critical data (such as risk ratings, non-accurals,

pricing, KYC, etc.) to effect timely processing and minimize bank credit

and reputational risk.

. Reconcile and ensure purity of reporting data for generation of call

reports, capital adequacy and fee income reports.

Deutsche Bank Securities Financial Institutions New

York, NY Mar 97 - Dec 98

Jr. Analyst

Provided credit utilization information to in-house dealers using Credit

reporting & Global Limit systems.

Prepared pitch-books and marketing portfolios for new syndicated deals

directed toward client bank meetings.

Monitored and documented overdraft limits on derivative exposures and

submit for management's approval.

Assisted credit underwriters and senior officers with ratio analysis

utilizing RAROC and other in-house systems.

Monitored and tracked syndicated loan borrowing base compliances and

quarterly negative affirmation covenants.

Feldman, Kramer & Rosenkrantz, LLP

New York, NY July 93 - Mar 97

Law Clerk

. Handled all administrative functions for high profile corporate

bankruptcies.

SKILLS: MS Office, Lotus Suite, Reuters 3000Xtra, Reuters Plus,

Bloomberg Terminal, SQL and IBM DB2.



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