MICHELLE PORTER, PHR
Grand Prairie, TX *****
abl0y7@r.postjobfree.com . 972-***-****
CAREER SUMMARY
Motivated professional with 5 years of human resources experience.
Includes approximately 3 years of recent HR Generalist experience, as well
as, experience obtained through sporadic temporary employment as an HR
Assistant, HR Representative and Jr. Recruiter. Currently building an HR
career on the foundation of a strong administrative background. Proven
ability to learn quickly, apply knowledge effectively, and maintain
confidentiality. Recently passed the Professional in Human Resources (PHR)
exam.
CORE COMPETENCIES
. Knowledge of employment laws . Benefits administration
support
. Unemployment claims processing . On-boarding & new hire
orientations
. Source, recruit, interview & select candidates . Create &
update job descriptions
. HRIS using SAP . Communicate corporate
policies & procedures
PROFESSIONAL EXPERIENCE
WORLDWIDE FLIGHT SERVICES
2007-2010
HR Generalist
Created and updated job descriptions. Prepared and posted job vacancies.
Collaborated with hiring managers to recruit and retain candidates.
Initiated on-boarding and conducted new hire orientations. Partnered with
HR Manager on the administration of company benefits and the accuracy of
benefit payroll deductions. Counseled management and employees on benefit
programs and issues. Supported HRIS Manager by entering personnel actions
(i.e., new hires, terminations, LOA, transfers, and pay changes) into the
data management system (SAP), and produced ad-hoc reports. Answered state
unemployment insurance claims and coordinated hearing documents.
Interpreted and communicated company policies and procedures. Collected and
organized applicant self-identification data for the annual Affirmative
Action Plan (AAP). Processed employment verifications. Administered
employee travel benefit program. Worked on special projects as needed.
Maintained confidentiality.
UNT HEALTH SCIENCE CENTER at FORT WORTH
2006-2007
Sr. Administrative Associate
Provided administrative support to the directors and professors of the
Physician Assistant Studies Program. Supervised clerical staff, initiated
personnel actions, maintained personnel files, scheduled academic class
sessions, and coordinated meetings. Monitored employee attendance and
vacation/sick leaves. Responsible for the oversight and maintenance of
student records. Worked on special projects as needed.
SEDGWICK CMS
2006-2006
FMLA Specialist
Answered heavy inbound calls and questions regarding family medical leave.
Reviewed and processed assigned FMLA applications. Tracked FMLA hours
used, and served as employees' point of contact during FMLA status.
Responsible for accurately documenting all communication and case activity.
INTEGRITY STAFFING (Delta Design)
2005-2005
HR Assignments
The following description includes 3 different temporary assignments:
Conducted weekly new hire orientations. Scheduled and tracked employee
training. Maintained the training database. Served as the liaison for the
employee assistance program. Issued employee badges. Generated various
reports. Maintained the department's section of the company intranet.
Performed back-up front desk duties. Processed new hires and terminations.
Reviewed resumes/applications and routed them to the appropriate hiring
managers. Processed employment verifications and conducted reference
checks. Initiated criminal background checks. Processed benefit enrollment
paperwork. Built and maintained positive customer and employee relations.
MICHELLE PORTER abl0y7@r.postjobfree.com .
PROFESSIONAL EXPERIENCE
...continued...
ZOOLOGICAL SOCIETY of SAN DIEGO
2002-2005
Sr. Administrative Assistant
Began this position as a Manpower temporary employee in 6/02 and was hired
as a regular employee on 11/02. Provided administrative support to 3
managers and an associate director. Tracked department budget expenditures
using Quicken. Maintained the work-order database. Obtained price quotes
and placed electronic orders for equipment, supplies and materials.
Initiated purchase requisitions. Confirmed receipt of orders, and obtained
authorization for payment. Handled all order discrepancies. Typed letters
and performance appraisals. Maintained department personnel files.
Generated various weekly reports. Built and maintained excellent vendor,
customer, and employee relations.
THE MARINE SCIENCE CONSORTIUM
2000-2002
Sr. Administrative Assistant
Served as the assistant to the Program Manager. Provided information and
processed enrollments and reservations for college and pre-college
residential marine science programs. Provided price quotes and collected
program fees. Maintained the client databases. Generated various reports.
Made occasional company bank deposits. Built and maintained excellent
student, faculty and client teacher relations.
SAN DIEGO STATE UNIVERSITY &
SAN DIEGO STATE UNIVERSITY FOUNDATION
1996-1999
Administrative Support Assistant II
Provided administrative support for college and pre-college programs.
Served as the tutoring coordinator. Maintained the program database. Daily
student interaction. Participated in the recruitment and retention of under-
represented students.
Clerical Assistant III
Provided administrative support to the Dean's Office in the College of
Engineering. Served as the work study and scholarship coordinator.
Responsible for academic class scheduling within the college. Worked on
various projects. Built and maintained positive working relationships with
faculty, administrators, students and the public.
CERTIFICATION
PHR, Human Resources Certification Institute
EDUCATION
MBA in Human Resource Management, National University
B.S. Business Management, University of Phoenix
A.A.S. Administrative/Management Studies, Regents College
COMPUTER SKILLS
Proficient in Microsoft Office (Word, Excel, Access, PowerPoint, Outlook),
Internet skills and SAP.
Ability to learn additional software programs as needed.
References available upon request.