Customer Service Sales

Kristen A. Nowicki, AICP

*** ** ***** ***** *********, Port St. Lucie, FL 34986

352-***-**** abl0y6@r.postjobfree.com

OBJECTIVE

To obtain employment where I may apply my customer service, leadership,

management, and marketing skills in a challenging environment for personal

and professional growth.

EXPERIENCE

Independent / Freelance Experience

September 2009 - May 2010: Organized the business expo for the FPL Extreme

Energy Education Event at the Treasure Coast Research Park. The event

featured sustainable businesses and an alternative fuel powered go-kart

race for students.

June - July 2009: Typed a 200-page book from the author's handwritten text

and added research information on Emergency Medical Services for author

Shaun Fix of Emergency Medical Consultants, Inc. in Port St. Lucie.

April - May 2009: Event chair for a fundraiser organized by the Young

Professionals of the Treasure Coast. The wine tasting and silent auction

event, Taste the Spirit '09, raised $2,462 for the United Way of St. Lucie

County.

April 2009: Prepared a package of materials to bid for a State project on

coral reef research and protection for Florida Environmental Consulting,

Inc. in Vero Beach.

February - November 2009: As a volunteer for the Humane Society of St.

Lucie County, I facilitated the adoption of multiple homeless cats and dogs

at the St. Lucie West Petco Adoption Center.

January 2009 - Present: Chair of the St. Lucie County Chamber of Commerce's

Green Committee. Important role in the creation of a "green endorsement"

program for Chamber members who follow green business practices. Committee

Chair from October 2009 to present.

Computer skills: Microsoft Windows Vista, Microsoft Office (Word, Excel,

PowerPoint, and One Note), ArcGIS 9.1, Sketch-Up, Adobe Standard, Adobe

Photoshop

The Porch Factory, Fort Pierce/Treasure Coast, Florida August 2009 -

Present

Marketing Associate. Representing the outdoor room business at a referral-

based networking organization (BNI, Business Networking International) and

at local in-store displays. Generate sales leads. Creator of social

networking page.

Huntington Learning Center, Port St. Lucie, Florida November 2009 -

February 2010

Director. The position involved administrative skills, teacher and student

scheduling, meeting with parents, marketing, decision making, networking,

administering tests to students, keeping records, setting up file systems,

and keeping up the standards of the franchise as required by the corporate

office.

Land Design South, Port St. Lucie, Florida March 2007 - January 2009

Served as a key role in marketing efforts for the firm as well as

preparation of bids for new projects. Highly valued for communication with

clients, local governments, and citizens. Land use planning for small and

corporate clients. Managed several government planning projects involving

citizen outreach. Prepared proposals, time lines, and cost estimates for

new projects. Prepared maps, PowerPoint presentations, and other visual

aids for applications and presentations.

Alachua County Department of Growth Management, Gainesville, Florida

May 2001 - March 2007

Update and implementation of the County's Comprehensive Plan and supporting

documents. Team leader reviewing and preparing documents for Annexations.

Key contact for analysis of Census data relating to the County. Organized

many planning workshops and public forums. Presented agenda items to Board

of County Commissioners and Community Planning Group. Member and leader of

several multi-disciplinary teams including those with other government

entities such as the University of Florida and City of Gainesville.

Florida Department of Environmental Protection, Orlando, Florida

July 1999 - May 2001

Wastewater Compliance and Enforcement - inspected industrial and domestic

wastewater facilities for compliance with State issued permits. Wrote

reports and kept records in files and in a database. Evaluated and entered

data and kept records for industrial and domestic wastewater facilities.

Assisted in writing new wastewater permits and discharge monitoring reports

and evaluated data for compliance purposes. Helped with overall data

reliability issues at DEP. Earned Employee of the Month for data

reliability initiative.

Sheraton Hotel, Gainesville, Florida

February - July 1999

Reservation agent. Set reservations for guests, organized groups of guests

(weddings, sports teams) into room blocks, kept files of daily hotel

operations, used Fidelio computer software for reservations, and assisted

with amenities for VIP guests.

EDUCATION

63-hour Course for Florida Real Estate Sales Associate License

Expected completion: August 2010

University of Florida, Gainesville, Florida

Graduated December 2007

Master of Arts GPA: 3.73

University of Florida, Gainesville, Florida

Graduated December 1998

Bachelor of Science

ACHIEVEMENTS / AFFILIATIONS

American Institute of Certified Planners Current

Humane Society of St. Lucie County, volunteer Current

St. Lucie County Chamber of Commerce, Chair of Green Committee

Current

Young Professionals of the Treasure Coast, active member Current

Treasure Coast Gator Club, member July 2007 to Present

Treasure Coast Section of the American Planning Association, Member at

Large Current

Treasure Coast Section of the American Planning Association, Webmaster

2007 to 2009

Who's Who Among Executives and Professionals Included in 2007-2010 Editions

Treasure Coast Parrot Head Club, member 2007 to Present

San Felasco Section of the American Planning Association, Secretary 2006-

2007

Delta Epsilon Iota Academic & Leadership Honor Society, lifetime member

Inducted March 2006

APA-FL Outstanding Student Planner Award Recipient 2005

APA-FL Legislative Policy Committee 2005-2007

APA-FL Student Council Member 2004-2006

UF Student Planning Association, Vice President 2004-2006

Host Planning Committee of 2004 Florida APA Conference, Gainesville, FL

2003-2004

American Planning Association (National, State and Local levels), member

2002- Present

Phi Kappa Phi National Honor Society Inducted April 2003

Alachua County Humane Society, volunteer 2003- 2007

Alachua County Growth Management Employee of the Quarter Spring 2002

Mentoring, mentored two students at Winter Park High School 2000- 2001

DEP Employee of the Month October 2000

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