Nancy J. Congdon
Waukesha, WI 53186
(H) 262-***-**** / (C) 414-***-****
abl0xj@r.postjobfree.com
MARKETING PROFESSIONAL with over 15 years of experience with demonstrated
skills in all aspects of marketing and advertising, including strategic
planning, project management, andbrand management.
CORE COMPETENCIES include retail expertise, account management, client
relationship development, media planning, cross-functional team leadership,
organizational skills, training and mentoring.
Professional Experience
Savage Solutions, Milwaukee, WI 2010
Account Executive
Provided account service for clients including the Gateway To Milwaukee,
Medved, ENT, ODAM Law and Wisconsin Municipal Clerks Association.
Responsibilities included client service, account planning, project
management and website development.
House of Harley-Davidson, Milwaukee, WI 2007 - 2008
Marketing Manager
Prepared and executed strategic plans for the House of Harley-Davidson;
accountable for the marketing budget and all income and expenses for the
marketing department; implemented various marketing programs, which
included radio advertising, collateral, direct mail, website development,
public relations, media buying and social media networking; supervised
staff and volunteers, who worked on various events and projects for the
dealership; member of cross-functional teams that included political
groups, law enforcement, fire and community groups.
Accomplishments
. Increased dealership traffic 10% throughout 2007 and 2008.
. Developed and executed the Harley-Davidson Dealer Marketing Forum
with Harley-Davidson corporate advertising employees and other
Harley-Davidson dealerships.
. Responsible for planning, marketing and promoting Reunion Bash, the
dealership's celebration of Harley's 105th, including over 90
vendors and 75,000+ attendees.
. Recipient of DealerNews Top100 Category Winner for Best Customer
Service Initiative in 2007 and DealerNews Top100 2nd Runner-up in
2008.
Nonbox, Hales Corners, WI 2004 - 2007
Account Supervisor
Manage accounts for Nonbox including Steinhafels Furniture, Scheels All
Sports, Cambria Countertops and Forest County Potawatomi; highly involved
in media strategy, planning and placement for all clients; collaborate
with all members of the creative team, providing client input, internal
review and client feedback; coordinate efforts between outside vendors
for television and radio production, including budgeting, planning,
negotiating and implementation; responsible for all clients' budgets and
billings
Accomplishments
. Increased profitability on Steinhafels account by 56%.
. Created a broadcast matrix for Steinhafels to guarantee correct
creative rotation and trafficking,
per client's input.
. Developed a budgeting system for Steinhafels.
Wisconsin Energy Conservation Corporation, Madison, WI
2002 - 2004
Marketing Manager
Prepared and executed strategic planning for two non-profit, energy
efficiency programs, Wisconsin ENERGY STAR Homes and Home Performance
with ENERGY STAR, including radio advertising, collateral, co-op
marketing pieces, fact sheets, direct mail, website development, public
relations and miscellaneous newspaper and print advertisement; assisted
program consultants, builder partners and contractors with design and
placement of co-op advertising; supervised two Marketing Assistants;
worked directly with the Wisconsin Department of Revenue to ensure
contracts and compliance within programs were met.
Accomplishments
. Lead a cross-functional Marketing Committee to ensure success
within the programs.
. Developed a trade newsletter distributed to over 1,300 contractors,
builders and consultants within the programs, on a bi-monthly
basis.
. Responsible for marketing and promoting a statewide trade
conference with over 600 attendees and 40 educational sessions,
held in February 2003 and 2004.
. Recipient of 2 National ENERGY STAR Partner of the Year Awards for
effective promotion of energy efficiency programs.
McDonald's Corporation, Milwaukee, WI 2000 - 2001
Marketing Supervisor
Prepared and executed strategic planning for the local marketing calendar
and executed the national, strategic marketing calendar, including TV and
Radio advertising, new product launch, extensive POP kits and public
relations; provided local marketing recommendations for corporate-owned
restaurants; supervised the Ronald McDonald program by overseeing
projects and assisted with scheduling.
Accomplishments
. Managed the Green Bay, Rockford and Wausau Co-ops, consisting of 33
owner/operators, 118 stores, $328 million in sales and a $5 million
ad budget.
. Implemented numerous national consumer promotions, such as
Monopoly, Who Wants To Be A Millionaire, Fisher-Price Under 3
Sweepstakes and 102 Dalmatians, which included program education,
implementation guides, rules and odds, materials distribution, and
redemption procedures.
Hoffman York, Inc., Milwaukee, WI 1997 - 2000
Account Executive
Managed accounts for the Wisconsin Lottery, Kentucky Fried Chicken Co-
ops, Merillat Industries,
The Milwaukee Ballet, The Florentine Opera and new business prospects,
including consumer and trade advertising, consumer promotions, web
development, television and radio advertising, point of sale pieces and
various collateral pieces, while working extensively with clients;
Responsible for clients' budgets and billing.
Accomplishments
. Developed and executed a comprehensive budget and billing system
for the Wisconsin Lottery.
( Trained and supervised Asst. Account Executives and Account
Service Interns.
Colorcraft, Inc., Milwaukee, WI 1993 - 1997
Account Executive
Managed the production and finalization of projects for multiple clients;
coordinated projects between departments and worked extensively with
multiple teams.
Accomplishments
. Developed and implemented a project management system.
. Involved in Union negotiations with the Union representative, shop
steward, and the president of the company.
GSP Marketing Services, Chicago, IL 1992 - 1993
Account Executive
Managed accounts for Enesco Corporation and S & H Motivation, including
design, photography and assembly of catalogs, while working extensively
with clients.
Education
MBA, Specialization in Marketing
Marquette University, Milwaukee, WI
BS Business Administration, Specialization in Marketing
Marquette University, Milwaukee, WI
Organizations
Harley-Davidson Dealer Marketing Forum
Waukesha Catholic Public Relations & Recruitment Committee Chairperson
Association of Marquette University Women Board Member