Human Resource Customer Service

** ****** *** 501-***-**** (cell)

Carthage, AR **725 870-***-**** (home)

Email: ******************@*****.***

Camille W. Marshall

Objective

To find an opportunity in the Human Resource field that will lead to increased responsibility and

advancement.

Professional Experience

2009-current Millcreek of Arkansas Fordyce, AR

Psych Aide

Ÿ Assist mentally impaired or emotionally disturbed patients, working under direction of nursing

and medial staff.

Ÿ Organize, supervise, and encourage patient participation in social, educational, and

recreational activities.

Ÿ Record and maintain records of patient condition and activity, including eating habits and

behavior.

2009 Jackson Hewitt Tax Service Jacksonville, AR

Tax Preparer

Ÿ Prepare income tax returns forms for individuals and small businesses.

Ÿ Review financial records, such as prior tax return forms, income statements, and

documentations.

Ÿ Consults tax law handbooks and bulletins to determine procedure for preparation of a typical

returns.

Ÿ Computers taxes owed and completes entries on forms, following tax form instructions and

tax tables.

2008 Dassault Falcon Jet Little Rock, AR

Project Scheduler

Ÿ Produce daily shift and look ahead schedules.

Ÿ Review job plan packages with departments and contractors as required.

Ÿ Optimize schedule as required to reflect progress and plan changes.

Ÿ Develop schedule shell to include calendars, resource codes, activity codes, etc.

2008 DFW International Airport DFW Airport, TX

Human Resources Assistant

Ÿ Creating and maintaining filing systems for over 500 employees.

Ÿ Screen job applicants to obtain information such as education and work experience.

Ÿ Update appropriate forms when an employee receives a promotion or changes address.

Ÿ Keep track of address changes, changes in job titles, benefits and salaries.

Ÿ Prepare various reports for managers and executives within the organization.

Ÿ Request references from present or past employers of potential applicants.

Ÿ Inform job applicants of their acceptance or rejection for employment.

2007 Dallas County Literacy Council Fordyce, AR

Literacy Counselor/Vista Worker

Recruit, train, and support volunteers.

Ÿ

Assist Council with intake and assessment by testing applicants and assisting with enrollment

Ÿ

paper work.

Tutor adults needing Basic Literacy such as Math, Reading and Writing.

Ÿ

2006 Cingular Wireless LLC Little Rock, AR

Customer Service Representative

Ÿ Handle customer question, complaints and billing inquiries with the highest degree of

courtesy and professionalism.

Ÿ Offer alternative solutions where appropriate with the objective of retaining customer

business.

Ÿ Handle business transactions in connection with customer accounts on a computer system.

2005 Henderson State University Arkadelphia, AR

Human Resources Assistant

Ÿ Researched and currently implementing flex benefits programs, which allows employees to

design their own benefits packages, resulting in higher employee satisfaction.

Ÿ Designed new employee orientation package and established and facilitated all new

employee activities and sessions, which provides continuity in all company and benefit

information presented verbally and in writing.

Ÿ Assistant Human Resource Director in budget reconciliation and other forecasting/planning

activities.

Ÿ Assisted in administering a revised employee evaluation program, which allows for

improvement on identified problem areas before final evaluation.

Ÿ Keep track of address changes, changes in job titles, benefits and salaries.

Education

2005 Henderson State University Arkadelphia, AR

Bachelor of Business Administration

Ÿ Human Resource Management

Ÿ Awarded Internship with University Human Resource Department

2007 University of Phoenix Phoenix, AZ

Master of Business Administration

Ÿ Human Resource Management

Ÿ Actively seeking degree

Professional Memberships

Society for Human Resource Management

Alpha Phi Omega

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