Customer Service Medical

**** ******* **.

Cell#719-***-****

Colorado

Springs, CO Darnold1982@yahoo

***** .***

Doris O. Arnold

Objective To obtain a position with company offers great

benefits, advancement opportunities, and good work

ethics.

Experience 2007-Present United States Army Reserves

Fort Carson, CO

Automated Logistical Specialist

Utilize software programs, SAMS-E, ULLS A &G,

STAMIS, PBUSE, Assist in maintenance of

automated/manual supply system to account for

organizational and installation supplies and

equipment.

Inventory utilizing appropriate Technical Manual

(TM) or Supply Catalog (SC) and annotate shortage

annexes when Components of the End Item (COEI),

Basic Issue Items (BII), and Additional Authorized

Items (AAI) are missing.

Establish and maintain automated and manual

records.

Complete and verify documentation on incoming and

outgoing equipment; inspect completed work for

accuracy and compliance with established procedures

Load, unload and move stock and equipment using

material handling equipment (MHE) such as forklifts

and hand trucks

Assist in preparation of all unit/organizational

supply documents. Safeguard equipment through the

proper utilization of key control and property

storage Standing Operating Procedures

2006-2007 Care Core National

Colo. Spgs. CO

Clinical Decision Support Representative

Home-Based/Answer incoming calls.

Collect clinical information for radiology

procedures and issue notifications.

Medical coding, data entry, medical charting, Use

multiple windows on the computer, & provide

excellent customer service.

2004-2006 Triwest Healthcare Alliance Colo. Spgs.,

CO

Customer Service Representative

Answered incoming calls.

Answered general benefit & DME questions.

Looked up medical referrals and change providers if

needed.

Deal with claim questions & with enrollment/account

information.

Medical Charting, scheduling, & issued government

clearance.

2003-2004 Concentra Medical Center Colo. Spgs., CO

Medical Assistant/ Receptionist

Welcomed patients, Collect payments, answering

multi-line phone.

Data entry, faxing, general paper filing,

scheduling.

Deal with medical records.( charting, filing, etc.)

Administered and call in Medication & Administered

injections.

Drug testing and employment physicals.

Sterilize medical instruments.

2000-2001 Checks Unlimited Colo. Spgs., CO

Customer Service Representative

Answer incoming calls.

Take customer orders and answer general questions.

Education 2010-Present Kaplan University

Boca Raton, FL

Bachelors in Forensic Psychology

2009-2010 Kaplan University

Boca Raton, FL

Associates in Criminal Justice

2002-2003 Pima Medical School Colo. Spgs.,

CO

Medical Assisting Certificate.

1997-2001 Sierra High School

Colo. Spgs., CO

Diploma.

Interests Music, animals, medicine, basketball, and travel.

References Available upon request.

Contact this candidate