Customer Service Sales

Robert V. Barnes III

**** ******* ***** ? Liberty Township, OH 45044 ? 513-***-**** ?

**.******@*******.***

Career summary

Recent graduate looking to obtain a challenging and responsible financial

analyst position, where I can use my professional and life experiences,

analytical skills, leadership & problem solving abilities and education in

order to achieve a company's objective.

. Highly motivated, timely, professional with acute attention to

detail.

. Well-organized and adept leader able to manage multiple projects and

changing environments.

. Team player with strong interpersonal and communication skills.

. Quick learner who enjoys working in a challenging and innovative

environment.

. Passionate and effective presenter with a strong sense of logic and

resourcefulness.

. Goal-oriented employee with an interest in pursuing a Master's

degree.

work EXPERIENCE

U.S. Bank Cincinnati, OH

October 2009 - Present

Teller/Service Leader/Investment Coordinator

. Promoted to Branch Service Leader in July 2010

. Promoted to Branch Investment Coordinator in November 2009 after

being with the branch a month

. Handles account transactions, including merchant and personal

deposits, check cashing, money transfers, cash advances and loan

payments accurately with attention to detail

. Submits forms to the IRS for high-cash-volume and suspicious

transactions

. Identifies and advises customers with investment and insurance needs

and works with the branch financial advisor on acquiring or

retaining their business as the Branch Investment Coordinator

. Develops in-house selling strategies for the branch, increasing

investment and insurance sales

. Provides corporate headquarters with quarterly progress reports with

the branch sales figures

. Sells cashier's checks, money orders, traveler's checks and savings

bonds

. Balances cash drawer and ATM machine daily

. Branch Notary

U.S. Army National Guard Cincinnati, OH

January 2003 - January 2011

Sergeant

. Received the Army Achievement Award, 2007

. Completed the Non-Commissioned Officer Warrior Leader Course, 2008

. Managed unit property and equipment quality as Battery Maintenance

Liaison

. Promoted to Reconnaissance, Selection and Occupation of Position

(RSOP) NCO Unit Leader after being in the military for only four

years.

. Spent 15-months as a Military Police Officer in Bamberg, Germany

working with the German Police Department as a member of the Joint

Task Force Operation

. Led the physical training program for squad

Great American Insurance Group Cincinnati, OH

January 2001 - August 2003

Bonds Clerk / Customer Service Representative

. Assisted underwriters in securing the appropriate forms to be filed

in conjunction with their surety bonds

. Provided aid to bonds manager with daily responsibilities, including

quality control on current bonds

. Wrote quarterly progress report for the Bonds Department President

. Consulted other departments and outside vendors on bonds

applications

. Managed the Online Bonds Forms Library; assisting with website

design and reviewing old bonds

. Trained the summer interns on internal programs, including Omniform

software

. Led the New Employee Training Program for the department

Benner Air Systems Cincinnati, OH

August 1998 - January 2001

Junior Automation Specialist/Engineer Co-Op

. Assisted in designing, installing and maintaining electrical

automated mechanical systems

. Worked closely with outside vendor to test first-time products and

provided feedback

. Trained service technicians and installers on basic automation

controls

. Worked with building engineers and architects to ensure the designs

were mechanically feasible

EDUCATION

Bachelor of Science, Business Economics, University of Cincinnati,

Cincinnati, OH September 2009

ORGANIZATIONS /activities

. University of Cincinnati Economics Society, 2007 - 2008

. Mother Teresa Elementary School Volunteer & Cub Scout Den Leader, 2008 -

Present

Contact this candidate