Customer Service Quality Assurance
Resume:
Barry Hall
Temple, Tx. 76501 abl0re@r.postjobfree.com
Summary
. Manufacturing experience in a production environment. Qualified machine
and forklift operator. Knowledgeable in hydraulic operations and repair.
. Experienced in personal computer diagnostics and repair. Comptia A+
certified: Career I.D. # COMP001000151397. Self starter; able to
resolve software/hardware issues. Proficient with all Microsoft based
Operating Systems, DOS, and basic network setup.
. Experienced in mainframe computer system troubleshooting, calibration,
and repair with emphasis on troubleshooting to the board level. (US
Navy).
. Substantial experience in the construction industry associated with the
installation of piping systems and concrete structures. Equipment
operator.
. Quality Assurance Technician with duties overseeing material production
and controlled tensile testing of material handling equipment. (US Navy).
. US Navy class "C" school instructor for new recruits and fleet personnel.
. Production shop supervisor detailing duties for 8-10 individuals (U. S.
Navy)
. Knowledgeable in use of test equipment/Mechanically inclined.
. Trainable/Work individually or as a team member requiring little or no
supervision.
Professional Achievements
Acer, Inc.
May 2006 - June 2010
Conducted desktop/laptop diagnostics, and repair.
Best Buy (seasonal position)
October 2005 - Jan 2006 Member of Best Buy's "GEEK SQUAD" providing
customer service, computer system diagnostics, and repair (seasonal
position).
Construction Industry (various companies)
August 1996 - Aug 2005
Erected steel frame structures, installed piping systems, demolished and
rebuilt concrete structures in accordance with applicable prints and
city/county codes. Equipment operator.
Last Detail New Construction Cleaning February
1996 - August 1996
Provided cleaning services to new construction units prior to conveying
possession of units to owners.
Trinity Industries
September 1995 - January 1996 Shear Operator responsible for cutting
steel to prescribed dimensions. Processed material utilizing forklifts and
overhead cranes.
Burlington Industries/Klopman Mills Division January 1995 -
September 1995 Processed material on a production basis/ Forklift operator.
United States Navy
November 1974 - November 1994
Education:
New Horizons Computer Learning Center/Central Texas College
. Network + certification preparation course (40 hours).
Concorde Career Institute of Jacksonville, Fl.
Computer Service Technician: A+ certification.
. Fundamentals and theory of computer operations and repair.
. Hardware, software, and assembly.
. Fundamentals of troubleshooting and repair.
. Advanced troubleshooting and repair.
. Basic networking.
United States Navy Technical Training Schools
. Basic Electricity and Electronics.
. Test Equipment troubleshooting, calibration, and repair.
. Leadership and Management for Leading Petty Officers.
. Basic Instructor certification.
Production facilities training
. Forklift safety and operations.
Continued Development
62 hours in a combination of military experience and classroom platforms
toward AS degree requirements. Transcript is available on request.
Contact this candidate