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Sales Customer Service

Location:
Rancho Cucamonga, CA, 91730
Posted:
August 13, 2010

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Resume:

Lainey M. Sabino

***** ****** ****** ****** *********, CA 91730 . 408-***-**** .

abl0r3@r.postjobfree.com

Objective

To obtain a challenging position with room for growth where I can utilize

my administrative, computer, and customer service skills.

Summary of Qualifications

A proven self-starter with exceptional organizational, administrative,

written, and verbal communication skills. Experienced in executive-level

support, technologically savvy, and excels at managing multiple tasks.

Employment History

Patient Care Coordinator/Receptionist

Oct 2009 - Aug 2010

Warm Springs Home Health Agency, Fremont, CA

. Responsible for answering and distributing all incoming phone

calls and communications

. Prepared and coordinated all medical documents to Physicians

clinics

. Responsible for receiving and tracking all incoming and outgoing

medical documents

. Inputted all medical documents into company's computer system

. Updated and submitted daily and weekly document and patient

reports to CEO

. Conducted company presentations at medical clinics and hospitals

. Reviewed and error proofed patient medical forms

. Collected and distributed all incoming and outgoing mail

. Assigned and generated company document messengers routes and

daily tasks

Salon Coordinator/Sales Associate

June 2009 - Nov 2009

Bliss Beauty Center, Los Altos, CA

. Responsible for answering and distributing all incoming phone

calls and communications

. Prepared service areas and client files for daily appointments

. Responsible for research on all prospective vendor requests

. Scheduled and maintained appointments and follow-up calls for all

estheticians, nail technicians, massage therapists, and hair stylists

. Managed client files and database

. Update and submit daily sales transactions to the owner

. Responsible for tracking new product sales and providing follow-

up to all clientele

. Coordinated shipping and receiving of all products

. Responsible for inventory tracking and reports

. Restock retail items such as makeup, hair products, skincare

products

. Supervised customer relations and follow-up of new clientele

. Managed records for financed products and services

. Provided new product consultations to clientele

Assistant Property

Manager Jan 2009

- June 2009

Equity Lifestyles Property Management, San Jose, CA

. Managed all executive level administrative tasks

. Completed and submitted sales/performance reports to corporate

office for review

. Handled incoming communications and responded to internal

requests for information

. Researched prospective independent contractors

. Executed all contracts for residents and independent contractors

. Assigned and scheduled maintenance on all resident homes and

common areas of property

. Coordinated monthly activities for residents and employees

. Conducted inspections of resident homes

. Collected monthly rent and resolved resident billing issues

Executive

Assistant

Oct 2007 - Feb 2009

Frank Shamrock Inc., San Jose, CA

. Managed all executive level administrative tasks including

scheduling appointments, conference calls, and public appearances

. Coordinated travel arrangements and accommodations

. Handled all incoming communications and responded to internal

requests for information on a timely basis

. Handled sensitive and confidential information with discretion

. Met with individuals and special interest groups on behalf of

management

. Assisted in development of executive level reports and

presentations

. Completed expense account documentation and filing for accounting

. Processed and tracked online product orders through company

website

. Performed general office duties such as ordering supplies,

records management, and basic bookkeeping

Office

Manager

Aug 2007 - Nov 2007

La-Z-Boy Furniture Gallery, Santa Clara, CA

. Greeted and received clients

. Handled incoming communications and set appointments for staff

members

. Responded to all requests for information from company officials

and employees

. Collected and distributed mail and correspondence to employees

. Completed sales transactions, printed and mailed invoices

. Scheduled clients pickups and deliveries

. Structured and maintained a clean and organized working

environment

Receptionist/Sales

Associate May

2006 - Oct 2006

Water Babies Swim School, Campbell, CA

. Greeted and received clients providing general information of the

establishment

. Handled incoming communications and correspondence and

distributed information accordingly

. Responsible for retail sales of pool accessories

. Responsible for maintaining a clean, organized, and safe

environment of school

Education

Ohlone College, Fremont,

CA Sep 2007 -

June 2010

Mountain View Academy, Mountain View, CA

Graduated May 2007

References

Ralph King

Director of Licensing & Operations, Academy of Self Defense.

925-***-****



Contact this candidate