Human Resources Customer Service

Meashell Bowen

*** ****** *****.******, ** *****

912-***-**** (cell)

*************@*****.***

TECHNICAL SKILLS

Applications: Programming Operating Systems:

Microsoft Applications: Languages: 98/NT/2000/XP/Vista

Word, Excel, PowerPoint, Visual Basic,

Outlook, Adobe, HTML, SQL

PeopleSoft, Lotus Notes,

Access, QuickBooks

EDUCATION

Brewton-Parker, Mount Vernon, GA

BBA Degree, December 2005

Major: Business Administration

Keller Graduate School of Management

Master's Degree - 2011

Major: Human Resource Management

EXPERIENCE

Pineland CSB MH/MR/SA; Lyons, GA 30436 11/09 to present

Instructor

. Evaluates assigned consumers using appropriate assessment tools to

determine functional levels.

. Make appropriate determination of consumer strengths and weaknesses.

. Prepares payroll for the consumers with various contracts.

. Prepares and submits consumers' progress and participation reports in

accordance with prescribed guidelines.

. Prepares appropriate curricula to achieve objectives and goals of

consumers.

. Interact with consumers using positive and least restrictive

techniques to manage behavior.

. Provide appropriate information and/or input on meetings pertaining to

case management and/or case collaboration.

OneSource Insurance Agency; Metter, GA 30439 11/08 to 11/09

Human Resources-Recruiter

. Responsible for delivering all facets of recruiting success throughout

the organization

. Develop and execute recruiting plans

. Administrative duties and recordkeeping.

. Efficiently and effectively fill open positions.

. Conduct regular follow-up with managers to determine the effectiveness

of recruiting plans and implementation.

. Communicate with managers regularly to establish rapport, gauge

morale, and source new candidate leads.

. Maintain regular contact with possible future candidates.

Trane American Standard; Vidalia, GA 30474 07/05 to

11/08

Demand Flow Coordinator

. Assistant with both high level management and individual contributors

such as; Operations Management, Unit Management, Engineers, Production

Leaders and Finance Dept.

. Assisted with the Human Resources with recruiting and discipline such

as; affirmative action, leadership development, organization

development, workforce planning, and change management.

. Scheduled meetings and maintained calendars.

. Helped with the preparation of expense reports.

. Advised and communicated issues to and from Production Associates and

Production Leaders.

. Supervised, coached, and trained new and veteran associates in the

correct method.

. Used MS PowerPoint to present and develop training materials to new

associates

. Reported operators' performance efficiencies weekly carrying data from

html format to Excel using a pivot table and spreadsheets.

. Compared accuracy of supplier bills, and conducted Time studies

. Assisted with supplier product tracking in the areas of damage,

discrepancies, identification, and shelf life for the transportation

department.

Pineland Paper Company, Lyons, GA 01/05 to 05/05

Internship

. Responsible for all phases of accounting and human resources for a

small manufacturing company, including general ledger, accounts

receivable, payroll, cash flow, financial statements, inventory, and

customer service.

. Accountable for collections by contacting vendors for non-payment and

quoting balance.

. Responsible for managing financial affairs for customers including

order processing, credit authorizations, transportation issues,

distribution issues, and shortages.

. Reviewed and filed procurement documents and invoices for accuracy.

. Placed orders per vendor's request.

--References available upon request--

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