Lynnethia Strong

**** ***** ******

Columbia, SC 29201

803-***-****

abl0p4@r.postjobfree.com

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Objective

Position as a Customer Service Representative.

Abilities

2 years of customer service

Excellent written and verbal communication skills, with an eye for detail

Extremely productive in a high volume, high stress, environment

Proficient in the use of IBM clone and Dell desktops

Highly productive in the use of Microsoft Office 2007 Professional

Self starter with a can do attitude

Employment History

April 2006-May 2010 J.S. Renee Restaurant, Columbia, SC

Bookkeeper

• Calculated, posted and distributed employee payroll.

Managed A/P and A/R, as well as weekly, monthly and quarterly billing.

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Followed-up on collections and General Ledger postings.

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• Complete financial worksheets.

August 2008 – January 2010 Bi-Lo, Columbia, SC

Customer Service Representative

• Answered inbound calls in support of customer needs.

• Reviewed and issued audits on register tills.

• Operated the Western Union computer, money order machine, and lottery also.

• Assisted customers with refunds and/or exchanges.

• Cash payroll checks.

July 2007-November 2007 Foot Locker, Columbia, SC

Sales Associate

• Operate cash register

• Keep sales floor neat and clean

• Assist customers with interests and purchases

• Set up displays

June 2003-August 2005 Wendy’s

Cashier

• Operated the drive thru window.

• Greet and thank customer.

• Delivered customer service with a smile

Education

Centura College, Columbia, SC

A.A., Business & Accounting Administration, 2011

Airport High School, West Columbia, SC

High School Diploma, 2005

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