AYANA LATRICE RODGERS

*** ******* ***** **

Montgomery, AL 36105

Alt. Phone: 334-***-****

E-mail: abl0nj@r.postjobfree.com

Summary of Qualifications

Talented, customer service representative and Administrator with over three

years of management experience. Well verse in office operations having

worked in the healthcare and banking industry. Proficient in Microsoft

Suite, multi- tasking, and data entry. Self starter.

Work History

Administrative Assitant

U.S. Census Bureau, Montgomery, AL October 2009 - Present

Process payroll, completed hiring, maintain all employee files.

Bartender

Frontstreet Entertainment, Montgomery, AL January 2009 - Present

Mixed ingredients to prepare cocktails and other drinks.

Collected payment and operated a cash register, served food to customers

seated at the bar, checked identification of customers to make sure they

meet age requirements for purchase of alcohol and tobacco products.

Office Manager

Abundant Life, Montgomery, AL December 2007 - June 2009

Manage and maintain client and employee files in accordance to State Law.

Prepare invoice on a weekly basis. Enter and execute payroll on a bi-

weekly basis. Follow up marketing campaigns to identify new leads.

Collections on past due accounts

COLLECTOR

NCO, Montgomery, AL February 2009 - April 2010

Call center. Inbound and Outbound calls regarding past due accounts.

Process payments. Schedule payment arrangements

Assistant Manager

Fontainebleau Management, Montgomery, AL August 2007 - December 2007

Evaluate credit and rental history of all new applicants; verify all income

and assets of applicants to ensure they met the resident selection

criteria. Solve resident issues. Prepare bank deposits, process security

deposits. Responsible for all on-site collections and for filing the

necessary legal documents for non-payment of rent and appear in Court on

all legal matters. Ensuring all maintenance was performed in a timely

manner.

1 Customer Service Rep

Regions Bank, Montgomery, AL September 2004 - August 2007

Meet high call volume, Maintain required standards of service. Perform

Administration duties as required. Meet monthly sales quota by cross

selling. Perform data entry, and order tracking.

OPERATOR

Freedom Communications, Montgomery, AL February 2003 - August 2004

Dispatch calls in accordance to instructions established by the clients.

INVENTORY SPECIALIST

RGIS, Montgomery, AL December 2002 - February 2005

Scan items for inventory management purposes while using a 10 key

calculator.

1 Seasonal employment

2 TELEMARKETER

ASK Telemarketing, Montgomery, AL October 2001 - November 2002

Give surveys on phone

Education

Alabama State University

Computer Science

Montgomery, AL

June 2001-June 2003

G.W Carver High School

Montgomery, AL

Graduated June 2001

Advanced Diploma

Reference available upon request

Contact this candidate