Customer Service Manager
Resume:
Resume
Karen Zehme
Troy, OH 45373
abl0lo@r.postjobfree.com
OBJECTIVE To acquire a position with an innovative company that values
the achievements of an individual who will combine proven
leadership abilities with communication skills, and a
professional image to affect continued productivity.
EXPERIENCE
1998 to 2009 Response Metal Fabricators, Inc. - Dayton, OH
Title: Office Manager
Responsibilities:
. In charge of purchasing raw materials for manufacturing.
As a new company, I acquired suppliers and continued to
negotiate pricing on an on-going basis.
. In charge of all accounts payable, job costing, invoicing,
accounts receivable, payroll reporting, payroll taxes,
workers compensation insurance, year-end accounting and
reporting financial position to company officers
. Negotiate leases for all company vehicles.
. Create sales presentations on MS PowerPoint.
. Represent the company in monthly association meetings which
included being an officer of the Greater Old North Dayton
Business Association.
. On the Safety Committee and completed weekly Safety and
Housekeeping Inspections
1997 to 1998 Stegman's Fine Furniture - Centerville, OH
Title: Accounts Payable and Receivable Manager
Responsibilities:
. Data entry into accounting software of payables invoices
and payments.
. Tracking all sales; which included, daily, weekly, and
monthly sales records. Also figured commissions for sales
personnel and arranged credit for customers.
1995 to 1998 FiberSystems, Inc. - Dayton, OH
Title: Office Manager
Responsibilities:
. Computerized accounts receivable and accounts payable
. Received inquiries and quoted.
. Purchasing of raw materials
. Customer Service
Karen Zehme
Resume
Page 2
1989 to 1995 Life Safety International, Inc. - Boca Raton, FL
Title: General Manager
Responsibilities:
. Computerized accounts receivable and accounts payable.
. Purchasing of Raw Materials
. Order Entry
. Production Scheduling
. Inventory Control. I designed inventory numbering system.
. Customer Service and sales support. I traveled to trade
shows and was instrumental in acquiring a $3M contract with
Army Air Force Exchange Services.
. Secretary/Treasurer, Board of Directors
EDUCATION
Sinclair Community College - various business courses
Effective Personal Leadership Classes from Leadership
Management, Inc.
SPECIAL SKILLS
Microsoft Word, Excel, PowerPoint, Access and Outlook
Various Accounting Software
REFERENCES Upon Request
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