Customer Service Manager

Education

*/**** ******** ***** *******

A.S. in Accounting Technology

Business Operations Technical Certificate

Business Specialist Technical Certificate

Office Support Technical Certificate

Accounting Specialist Technical Certificate

Experience

8/2008 - 1/2009 Assistant Accountant

R.D. Michaels Inc., Winter Park, FL

Process and post invoices

review payments and prepare for mailing

notice of commencements, and notice to owners

Generate monthly financial statements

Reconcile A/R, A/P and bank statements

Journal Entry

Prepare release of liens

06/2005 - 08/2008 Commercial Billing Administrator

Latite Roofing & Sheet Metal Co., Inc. Pompano Beach, FL

Process and post SOV AIA and invoices billing

Review payments and prepare for mailing

Generate monthly financial statements

Reconcile bank statements

Journal Entry

Prepare release of liens

Generate excel spread sheets and create word documents

Post payments and cash receipts

Prepare and Manage A/R accounts

12/1999 - 6/2005 Finance Accounting Clerk

Sun-Sentinel Deerfield Beach, FL

Process cash and credit card payments

Research/process refunds and Chargeback's

Generate monthly financial statements

Generate excel spread sheets and create word documents

Prepare/manage A/R accounts

Customer Service and concerns

Skills / Knowledge / Qualities

Type 60 wpm, Ten-Key 14,000 kpm

People Soft

Quick Books Pro

DISCUS

Knowledgeable in GAAP

Office equipment savvy

Income tax preparation

Proficient in MS Word, Excel, PowerPoint, Access and Outlook.

AS 400

Collier-Jackson

Good customer relations

Multiple phone line systems

Dependable, analytical, diverse, ability to prioritize, detail oriented,

adjust to change, team player and quick learner

Professional Affiliation and Volunteer

Student Accounting Society

Phi Beta Lambda

State of Florida Title 1 Parent Advisory Council

Notary Public - State of Florida

Business Manager for Deerfield Beach Packer Rattlers little league football

organization.

Assist in fundraising and travel budgeting and planning for Broward Lady

Bearcats.

Kimberly Holler

2

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