Quafil alam

Phone: / +91-931*******

Email: abl0kg@r.postjobfree.com

Seeking Managerial assignments in Network Management / System

Administration / Technical Support with a growth oriented organisation.

PROFESSIONAL SYNOPSIS

. A dynamic professional with more than 5 years of rich experience in

Project Management, Networking, System Administration and Technical

Support.

. Presently working with eSCL GLOBAL Ltd 680-681 Uoyog Vihar Phase V

Gurgaon India, as System Admin & Network Engineer.

. Proficient in setting up and managing Wide Area / Local Area Networks,

Wireless Network & Networking Devices Administration.

. Comprehensive understanding and experience in Application Support,

Networks & Backup support.

. Adept at mapping client's requirements, custom designing solutions &

troubleshooting for complex information systems management.

. Excellent communication and interpersonal skills with proven abilities in

resolving complex networking, hardware and software related issues.

. Ability to work in a team, various roles.

PROFESSIONAL CERTIFICATIONS

. MCSE Certified Engineer (Windows 2003)

. Red Hat Under Treening (RHCE)

. Cisco Certified Network Associates (CCNA).

IT SKILLS

Operating Systems : Windows Server 2003, 2000, Windows

xp win 98 me,

Red Hat

Linux Enterprise 4.0. 5

Servers : DNS, DHCP, Ras, Ris, Samba

Telnet,

Networking : LAN, WAN, TCP/IP, Wi-fi, PPP, ISDN,

Lease Line

Routers : CISCO, Wan, ADSL, ISDN

Security : Escan, Nortan Firewall, Macfee Antivirus

Enterprise.

Hardware : IBM Xseries, Dell Servers

ORGANISATIONAL EXPERIENCE

Tenure Company Name Designation

Since 1 July'07 to Sai CraftL Ltd 680-681 Uoyog Vihar Phase V

System Administrator

Till date Gurgaon India.

Since 3 April'06 Fast Track Technalogies Private Limited,

System Administrator

& Network Engineer

June '9- March '04 Stryker India Pvt Ltd Gurgaon

Desk top Engg.

CORE COMPETENCIES

Project Management

. Conducting Case / System / Process Study for project planning (scope,

estimate) and tracking.

. Implementation of project plans within deadlines for Optical Fibre.

. Team mentoring, deployment, monitoring and development.

. Defining best practices for project support and documentation.

. Recruitment, training and counselling of processing associates.

System Administration

. Installing, configuring and maintaining Operating Systems, Servers

(Windows, 2003 Server), Application Software, Anti-Viruses & Hardware.

. Involved in Linux, Windows Administration.

. .

. Configuring and maintaining mail server.DNS, DHCP, RIS,RAS

. Commissioning and configuring IBM, Windows & 2003 Servers.

. Managing disk space, user profile creation and user rights management.

Network Management

. Managing the overall administration of LAN and WAN system involving

design of network Wireless Network layouts, configuration and maintenance

of application servers and databases.

. Commissioning Cisco Routers, Wan Routers, ADSL Routers and Switches /

computer hardware devices and software, ensuring maximum uptime.

. Installing and maintaining network and data communication hardware and

software environment.

Technical Support

. Troubleshooting problems pertaining to Performance Tuning, Network

Administration, Application Conflicts and System Bugs.

. Addressing queries regarding the Information System / Software &

extending onsite support to the clients including maintenance of hardware

/ software.

. Rendering viable technical solutions to the clients on the phone by

answering & resolving their queries.

. Providing value added customer services by attending customer queries &

issues & resolving their technical complaints on performance bottlenecks.

. Assessing the customer feedback, evaluating areas of improvements &

providing critical feedback to the technicians on the same.

. Client : Aricent (P) Ltd., Gurgaon

Duration : 3 April'06 to 1 July'07

Scope : The project was conducted for Installation, Configuration &

Troubleshooting of Windows 2003 Server, DNS Servers, Linux

red Hat Ent. 5, FTP Servers, ADSL cum Wireless Router, with

complete wireless Network.

. Client : Aegies bpo Ltd., Noida

Duration : 3 April'06 to 1 July'07

Scope : The project was conducted for Installation, Configuration

of System, Server, network of Windows 2000, ADSL & Wan

Routers to provide networking and internet connectivity on

High speed with hardware support.

. Client : CMS computer ltd

Duration : 3 April'06 to 1 July'07

Scope : The project was conducted for Installation, Configuration

& Troubleshooting of IBM

Server, network of Windows 2003 Domain,, Line printers,

100 P.C's and printers

. Client: Excel likum ltd

.

Duration : 3 April'06 to 1 July'07

Scope : The project was implemented for Installation of computer

centre

providing LAN and WAN solution, setup of server and

routers. Hardware support and handling maintenance.

. Client: The Times of India office Gurgaon

.

Duration: 3 April'06 to 1 July'07

Scope: The project involved supporting 40 P.Cs & peripherals

through IBM Servers in Windows

Total switch connectivity in LAN was

performed with Lease Line & ISDN

Line connectivity through ADSL & Wan routers with Huge DATA

Handling.

. Client : Primus India, New Delhi

.

Duration : 3 April'06 to 1 July'07

Scope : The project involved set-up of wireless omni antenna to

provide bandwidth and

maintenance of computer labs providing LAN/WAN Solution

with Software Hardware Support.

. Client : Houges Network System Gurgaon

.

Duration : 3 April'06 to 1 July'07

Scope : The project required support for the network of 150 P.Cs,

one Windows & 2003 Server, Switches, Routers with internet

wireless network. Using Squid to distribute internet & mail

server. And also provide DATA Backup facilities with

hardware support.

. Client : Data craft Pvt. Ltd., New Delhi

.

Duration : 3 April'06 to 1 July'07

Scope : The project required providing Technical Support fro set-up

of wireless network

Internal software problem.

ACADEMIC QUALIFICATIONS

.

. Bachelor's Degree (B.A, Pass) from Muzaffer Pur, University,(Bihar)

PERSONAL DETAILS

. Date of Birth : 25th December, 1983

. Marital Status : Unmired

. Residential Address : 1759/28 G.11 Laxman vihar Phase 2 gurgaon.

. Ready to Relocate : Yes

1. Current CTC :

2. Expected CTC :

3. Notice Period: 2 Week

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