DEBRA SMITH

**** ******* *** *

MINNEAPOLIS, MN 55412

612-***-****

abl0it@r.postjobfree.com

SKILLS

. Advanced communication skills (written and verbal)

. Work in an efficient and productive manner with a positive attitude

. Excellent organizational skills, efficient, process oriented.

. Ability to perform and prioritize multi-functional tasks

. Answer phone in a professional manner

. Familiar with current office technologies

. Excellent customer relations skills

. Work well in a team environment

. Self directed/self motivated

. Good interpersonal skills

. Calm under pressure

COMPUTER PROGRAMS

. Microsoft Word, Outlook and Excel

. GoldMine

. Passage Point (security badge software)

. Dragonspeak Voice Recognition software

EMPLOYMENT HISTORY

Medtronic Neuromodulation, Columbia Heights, MN 9/2007 - 9/2009

Receptionist

. Manage a multiple line phone system (Cisco)

. Greet visitors; announce their arrival to appropriate party.

. Schedule meetings and manage conference rooms in Outlook

. Assist administrative assistants with lunch delivery to conference

rooms.

. Assist administrative assistants with projects as needed.

. Provide customer service liaison for employees, visitors, and vendors

needing access to Medtronic employees, information, and services.

. Test appropriate alarm systems in accordance to Corporate Security

auditing procedures.

. Monitor the closed circuit television.

. Provide response to emergency situations.

. Inventory and ordering of supplies.

Affiance Financial, LLC, Minnetonka, MN 5/2002 - 3/2007

Front Desk Administrator/Administrative Assistant

. Professionally manage a multiple line phone system.

. Schedule client meetings and coordinate conference rooms for advisors.

. Welcome clients, announce their arrival to appropriate advisor.

. Supply beverages for client meetings, order lunches for noon meetings

upon request.

. Manage calendars for financial advisors.

. Transcribe and edit dictation and disseminate of meeting notes for

advisors.

. Assign tasks in meeting notes to the appropriate staff member in

GoldMine.

. Maintain a supply of financial planning documents and company brochures

on hand, including printing and assembling.

. Add new client information into GoldMine database and update changing

client information.

. Distribute mail to appropriate parties.

. Filing, photocopy upon request.

. Assist staff with confirmations of new investment transactions; print,

scan, and file.

Inntech, Inc., Golden Valley, MN 7/1994 - 10/2001

Administrative Assistant Responsibilities:

. Edit resumes for submittal to client companies.

. Prepare "start-up" information packets for new employees.

. Manage calendars of sales department.

. Enter all new applicants and their resumes into database.

. Maintain weekly spreadsheet of payroll records.

. Work with office manager bi-weekly in preparing payroll.

. Maintain supply of company brochures for sales department.

. Assist Human Resources with various projects regarding the health care

plan, 401(k) plan, and other benefits.

Receptionist Responsibilities:

. Answer multi-line phone system.

. Screen and direct phone calls.

. Fax and copy as needed.

. Meter mail.

. Mail distribution.

. Send pages to field sales team using PageMaster software.

. Organize files.

. Process outbound invoices.

. Schedule meetings and reserve conference rooms.

. Coordinate and order office supplies.

. Greet all interviewees and new hires.

. Arrange courier pickup and delivery.

EDUCATION

Robbinsdale Senior High

Diploma

REFERENCES PROVIDED UPON REQUEST

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