Project Manager Quality Assurance

Lynette J. Rohlfs

**** *. ***** ****** ? Omaha NE 68137

Phone: 402-***-**** ? Email: *******@*******.***

Experience

March 2010 - present Boys Town

Omaha, NE

HR Compliance Project Manager

March 2010 - present

Compiled, analyzed and monitored Affirmative Action Programs for all Boys Town

locations.

Partnered with other departments to ensure HR systems and processes were in

legal compliance.

Identified and managed projects required to implement HR priorities and improve

operations.

May 2000 - February 2010 Oriental Trading Company, Inc.

Omaha, NE

Business Analyst

October 2007 - February 2010

Served as a conduit between the business community and the IT partners through

which requirements flowed.

Analyzed business processes and performance to identify solutions or

enhancements that met strategic goals.

Elicited, collected and documented business requirements and recommended

solutions.

Quality Assurance Analyst

January 2007 - October 2007

Executed testing activities to ensure software deliverables met specifications

and were of high quality.

Created test scripts and test data necessary to complete effective software

testing.

Provided subject matter expertise with regard to product features and

functionality.

HR Project Manager

November 2005 - January 2007

Identified and managed projects required to implement HR priorities and improve

operations.

Created and executed project work plans and revised as necessary to meet

changing needs and requirements.

Monitored projects, programs, and activities after implementation and

recommended corrective action.

Employment Manager - Operations and Corporate Main February 2005 - November

2005

Managed the daily operations of the Call Center, Warehouse, and Corporate Main

Employment Offices.

Supported the development, testing and implementation of selection and

assessment tools.

Prepared and analyzed statistical data to evaluate process and policy

effectiveness and identify opportunities.

Employment Supervisor - Operations December

2003 - February 2005

Supervised the operation of the Call Center and Fulfillment Center Employment

Offices in Omaha and Fremont.

Supported the development, testing and implementation of selection and

assessment tools.

Prepared and analyzed statistical data to evaluate process and policy

effectiveness and identify opportunities.

Employment Supervisor - Call Center May 2000

- December 2003

Coordinated the selection processes for Call Center positions.

Trained, monitored and evaluated Employment Staff members.

Prepared and analyzed statistical data to evaluate process and policy

effectiveness and identify opportunities.

Education

University of Nebraska Kearney, NE

B.S., Business Administration/Human Resource Management

College of Business Dean's List

Professional membership

Human Resource Association of the Midlands

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