Manager Office

Christy Champion

**** ********* ******

Albertville, Al 35951

Cell: 256-***-****

Home 256-***-****

Email: ************@*****.***

PROFESSIONAL PROFILE:

. 9 years of experience as a computer technician and office manager

. Communicate clearly verbally and written with vendors, employees, and

management.

. Ability to meet deadlines, maintain attention to detail and accuracy,

while working in a team or group environment.

. Detail oriented, able to handle multiple project concurrently

. Articulate and creative, offering innovative and practical solutions

in problem situations

. Excellent time management, multi-tasking, and deductive reasoning

skills.

. Demonstrated ability to troubleshoot complex technical situations.

TECHNICAL SKILLS:

. Exceptional knowledge of networking concepts, Microsoft operating

systems, Microsoft Server 2000 thru 2008, Microsoft Office.

. Strong ability to troubleshoot and repair computers and server

hardware issues in the home or work environments.

. Expertise with Microsoft SharePoint, Microsoft SharePoint Designer,

FTP Server/Clients, as well as Time keeping software.

. Solid understanding of Windows XP, Windows Vista, Windows 7, Windows

3.1/95/98/2000 and NT.

Work History

12/2001- Present Millennium Business Solutions, LLC

Gadsden, AL

IT Manager/Office Manager

. Install and test PCs

. Correct performance issues, diagnose hardware-related problems

. Repair PCs in 33 locations, inclusive of homes and work environments

. Troubleshooting, maintaining or repairing all office equipment, new-

age storage devices and multiple software programs

. assign and monitor responsibilities and tasks among office staff

. coordinate office staff activities to ensure maximum efficiency

. recruit and select office staff

. organize orientation and training of new staff members

. ensure filing systems are maintained and current

. ensure security and confidentiality of data

. analyze and monitor internal processes

. prepare operational reports and schedules to ensure efficiency

. maintain a safe and secure working environment

. handle customer inquiries and complaints

Work History Continued

04/1999- 12/2001 High Cotton

Birmingham, AL

Shipping Clerk

. Determined method of shipment

. Utilized knowledge of shipping procedures, routes, and rates.

. Affixed shipping labels on packed

. Assembles cardboard containers.

. Inserts items into containers, using spacers, fillers, and

protective padding.

. Nails covers on wooden crates and binds containers with metal tape,

using strapping machine.

. Posted weights and shipping charges, and affixes postage.

. Unpacks and examines incoming shipments, rejects damaged items,

records shortages, and corresponds with shipper to rectify damages

and shortages.

. Routed items to departments.

EDUCATION:

May 2006 Associate Computer Science Technology Gadsden,

AL

References Available Upon Request

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