Administrative Assistant Sales

Diane K. VanLeeuwen, MOS **** Del Cano Drive, SE Grand Rapids,

MI 49546

616-***-**** (home) abl0f3@r.postjobfree.com

CAREER OBJECTIVE: Administrative Assistant

QUALIFICATIONS:

. Ability to handle confidential information, professionally and

discretely

. Account Payables/Receivables experience

. Communicate well with the public and colleagues

. Creating/Maintaining Spreadsheets & Databases

. Excellent Customer Service skills

. General bookkeeping/accounting skills

. Inventory Management experience

. Meeting & Conference Planning experience

. Professional and friendly phone manner

. Records Management experience

. Self-starter with the ability to multi-task and prioritize

. Strong attention to detail and organization

. Supervisory experience

. Take and transcribe meeting minutes

. Travel Arrangements

. Typing: 65 w.p.m

COMPUTER EXPERIENCE:

Maximizer 10.5

Microsoft Internet Explorer (8.0)

Microsoft Office Professional for Windows 2007: Word, Excel, Outlook, and

PowerPoint

Microsoft Windows XP

Microsoft Windows 7

Several In-House Programs through Daktronics, Inc. to enter customer

information, produce quotes and enter time

CERTIFICATIONS:

. Word 2007 Microsoft Office Specialist (MOS) June 2010

. Excel 2007 Microsoft Office Specialist (MOS) July 2010

WORK EXPERIENCE:

Daktronics, Inc., Grand Rapids, MI

Sales Coordinator July 2008 - August 2009

Produced quotes and submitted orders to the corporate office for eight

(8) sales people in three states (Indiana, Ohio and Michigan).

Assisted the sales people in working with the customers to obtain

colors for the scoreboards, obtain appropriate paperwork, establish

credit terms and assemble ad copy to include with the orders. Dealt

with overdue Account Receivables. Tracked orders for the sales people

and customers.

Office Coordinator July 2004 - July 2008

Served as a temp-to-hire through Adecco Employment Services. Became

full-time in November 2004. Duties included: managing the office,

opening up service requests for the customers, dispatching the

technicians to service calls, processing all related paperwork and

keeping track of inventory for the service side of the business. For

the sales side of the business: produced quotes for potential or

current customers that wanted scoreboards and then processed the

order, handled customer issues, entered weekly time for the five (5)

local employees and handled various personnel issues. Also assisted

with the bidding process for new construction projects.

Office Administrator, Adecco Employment Services; Grand Rapids, MI March

2003 - June 2004

Temporary employee at Cisco Systems, Inc.; Ada, MI. Provided sole office

support for their sales office. Duties included: managing the office,

processing daily sales transactions for the account managers, producing

weekly and monthly sales reports, transferring data into spreadsheets,

typing documents, answering the phones, faxing, copying, filing, ordering

office supplies, running errands and other miscellaneous duties.

Administrative Assistant, Employment Traditions; Caledonia, MI

September 2002 - December 2002

Provided administrative support for the company's safety department.

Duties included processing fee schedules for medical bills, typing

Explanation of Benefits forms for payment processing, posting medical

payments and benefit payments to software, preparing workers' compensation

benefit checks, maintaining workers' compensation files and miscellaneous

copying.

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Resume

Diane K. VanLeeuwen

WORK EXPERIENCE continued:

Administrative Assistant, Option One; Grand Rapids, MI February 2002 -

April 2002

Contractual employee at Earth Tech; Grand Rapids, MI. Utilized Microsoft

Office Professional NT 2000 and Microsoft Outlook 2000 in daily tasks.

Duties included typing technical documents, transferring data into

spreadsheets, obtaining backup documentation for invoices and placing phone

calls to verify information.

Executive Secretary/Office Manager, Traffic Safety Association of Michigan;

Lansing, MI

July 1994 - February 2002

Provided sole office support for the Association reporting directly to the

President. Typed documents, administration of membership contribution

files, maintained legislative bill tracking, supervision of account

receivables and assisted outside accountant with account payables,

responsible for all bank deposits, reconciliation of petty cash account,

coordinated defensive driving classes in conjunction with several district

courts as well as administration of association's five state certified road

test examiners and all related paperwork, managed video lending library,

produced and distributed association's monthly president's memo, answered

telephone, maintained general files and ordered office supplies. Also

assisted with the annual meeting coordination.

American Lung Association of Michigan; Lansing, MI

Administrative Assistant November 1992 - July 1994

Provided secretarial support for the Association's environmental and

occupational health department. Staffed the Association's statewide

toll-free Indoor Air Quality Hotline answering questions concerning

radon gas.

Communications Coordinator July 1991 - November 1992

Coordinated overall communication activities for the Association.

Liaison between the Association and its outside public relations firm.

Also served as secretarial support to the manager of special event

resources.

Administrative Assistant to the Assistant Executive Director

July 1989 - July 1991

Provided administrative and secretarial support for the Association's

program services and communications activities.

Lansing Community College; Lansing, MI

Learning Center Registration Assistant - Continuing Education

Department

March 1984 - September 1991

Assisted students in registering for Lansing Community College classes

at learning center locations for two weeks each term. Solved problems

or made referrals for students with unique situations.

EDUCATION: Administrative Assistant Track

New Horizons Computer Learning Centers-Grand Rapids,

MI

Completion in August 2010 with MOS 2007

Certifications in Word, Excel, Outlook, and

PowerPoint

Associate Degree in Business, Management/Certificate

of Achievement, General Clerical

Lansing Community College, Lansing, MI 48901

Graduated December 1984 GPA 3.1 (4.0 = A)

References available upon request.

Contact this candidate