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Customer Service Sales

Location:
Advance, NC, 27006
Posted:
August 13, 2010

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Resume:

Kimberly Briggs

*** *** ***** **. *******, NC *7006

Phone: 336-***-**** Alt: 336-***-****

E-Mail: abl04z@r.postjobfree.com

OBJECTIVE

To secure a position that maximizes my experience as a successful

professional and utilizes my organizational, recruiting and marketing

skills.

MAJOR ACCOMPLISHMENTS

Involvement with a family-owned hardwood manufacturing business that

grew from a hobby to a multi-million dollar business in 3 years.

Numerous employee and sales recognition awards throughout career.

PROFESSIONAL EXPERIENCE

Trade Show Coordinator/QC Specialist/Marketing & Promotion Writer

8/2009 - PRESENT

The RGU Group

Winston Salem, NC

Coordinated trade show and events for a national plush souvenir

company. Assisted in daily operations to promote business and drive

sales. Monitored quality control efforts and engaged in new product

development. Developed content and edited all current marketing

materials and website content. Engaged in soliciting vendors for POP

displays and signage.

Marketing/Sales Assistant 5/2005 - 7/2009

Canterbury Flooring/Internetlumber.com

Mocksville, NC

Developed marketing materials and website content for family-owned

business. Coordinated trade shows and events, as well as assisted in

daily operations to promote business and drive sales. Offered

expertise in company organization, human resource functions, sales,

and planning.

Onsite Staffing Supervisor

8/2001 - 5/2003

Kelly Services

Winston Salem, NC

Provided recruiting and placement as an on-site supervisor for

industrial/manufacturing division of Sara Lee. Worked with facility

management to devise strategic staffing methods by providing exemplary

customer service managing a minimum of 100 temporary employees. Duties

included weekly payroll, benefits management, employment screening,

training, P&L monitoring, employee counseling and retention, and

quality control. Prior to becoming on-site, placed candidates for all

Kelly Services accounts including professional, customer service, and

clerical positions.

Senior Staffing Specialist

1/2000 - 8/2001

Volt Services Group

Charlotte, NC

Recruitment and placement for local and national industries in the

clerical, light industrial, warehouse and semi-skilled fields.

Included screening, interviewing and placement of candidates to ensure

a proper fit with the organization. Maintained open dialogue with

employees to ensure compatibility as well as with clients to make

certain expectations were met. Oversight of payroll, benefits

administration, counseling and training for employees. Attended

recruitment fairs and performed all external marketing and advertising

duties. Devised new procedures and promotions to retain and promote

employees. Investigated new opportunities for business growth.

Assisted with sales presentations and strategic planning to obtain new

clients.

Advertising Account Manager 6/1997 - 1/2000

The Charlotte Observer

Charlotte, NC

Sales of marketing, advertising, new media products, and services to a

varied customer base consisting of retail, professional, government,

educational, and non-profit organizations for a metro newspaper with

over 1 million readers. Presented campaigns and marketing strategies,

including budgeting, creative content and design. Interacted in all

levels of production from conception to publication on daily deadline

basis. Consistently exceeded sales goals and recognized for exemplary

customer service in a commission only, territorial position. Promoted

from sales assistant in 1998.

Server 9/1991 - 1/1997

The Four Cent Cotton Cafe/1859 Cafe

Weaverville/Hickory, NC

Fine dining service, catering, event planning and restaurant

management. Worked full and part time during throughout college and

during early career.

Retail Sales Associate 10/1989 - 1/1993

Things Remembered

Asheville, NC

Retail sales of engraveable gifts. Included scheduling, inventory and

store maintenance, display resets involving plan-o-grams, custom

engraving, etching, and key-cutting. Promoted to assistant manager in

1991.

EDUCATION

University of North Carolina-Asheville - Bachelor of Arts Mass

Communication

Asheville, NC -1995

Emphasis on advertising, marketing, media, and journalism with

extensive group study. Participated in first student produced

recruitment video. Copy editor and feature writer for student

newspaper.

KEYWORD SUMMARY

Strategic marketing and sales

Microsoft Office

Internet Research

Copywriting & Editing

Scheduling & Planning

Recruiting & Employee relations

COMMUNITY INVOLVEMENT

Daily involvement in Davie County school system as a PTO Chairperson/

Book Fair organizer, classroom organizer, library assistant, EOG test

proctor.

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